What do past guests say about Zamas Hotel?

Zamas Hotel is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Zamas Hotel

Name: Zamas Hotel
Address: Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, Estado de Quintana Roo, Mexico, 77780, Km 5 Carretera Tulum Boca-Paila, Estado de Quintana Roo, 77780, Mexico
Rating: 9

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9.0

/10

Exceptional

156 reviews

What Guests Say About Their Stay

Madeleine

10.0

/ 10

We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area.

catherine

10.0

/ 10

Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.

Julia

10.0

/ 10

We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.

In the Area

See Map

Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

WiFi

Zamas Hotel is a hotel is located at Tulum.

What's around Zamas Hotel

Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, Estado de Quintana Roo, Mexico, 77780

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Discover More About Zamas Hotel

General
In Tulum (Zona Hotelera)

Location
With a stay at Zamas Hotel in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 4.5 mi (7.2 km) from Tulum Mayan Ruins and 2.2 mi (3.6 km) from Playa Paraiso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

SFER IK - 0.4 km / 0.3 mi
Tulum Beach - 1 km / 0.6 mi
Jaguar Park - 1.1 km / 0.7 mi
Tulum National Park - 1.3 km / 0.8 mi
Acceso al Parque Jaguar - 1.3 km / 0.8 mi
Jaguar Viewpoint Tulum - 1.4 km / 0.8 mi
Las Palmas Public Beach - 2.8 km / 1.7 mi
Ven a la Luz Sculpture - 2.9 km / 1.8 mi
Hunab Lifestyle Center - 3.3 km / 2.1 mi
Playa Paraiso - 4.2 km / 2.6 mi
Tulum Mayan Ruins - 4.6 km / 2.8 mi
Temple of the Frescoes - 4.9 km / 3 mi
Playa Ruinas - 4.9 km / 3 mi
Dos Aguas Park - 5.4 km / 3.4 mi
Cenote Calavera - 6.1 km / 3.8 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 47.3 km / 29.4 mi
Cancun Intl. Airport (CUN) - 121.7 km / 75.6 mi

The preferred airport for Zamas Hotel is Cancun Intl. Airport (CUN).

Facilities
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

Dining
Enjoy international cuisine at Que Fresco, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 17 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

All facilities in Zamas Hotel

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Kids and Pets

Babysitting with surcharge

Things to Do

Beach umbrella
Outdoor pool
Garden
Beach towel
Library
Spa
Pool sun loungers

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Terrace

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
Multilingual staff
Concierge

Business Facilities

Computer station

Nearby Facilities

Shops

Sports and Recreations

Game room
Fishing
Diving
Snorkeling

Accommodation Policy & General Information in Zamas Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, The front desk is open daily from 7 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Zamas Hotel	17
Number of floors in Zamas Hotel	1
Another facilities in Zamas Hotel	Babysitting with surcharge, Beach umbrella, Outdoor pool, Garden, Beach towel

Frequently asked question in Zamas Hotel

What are available facilities at Zamas Hotel?

There are top facilites at Zamas Hotel such as Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Zamas Hotel?

The standard check-in time at Zamas Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Zamas Hotel provide breakfast?

Yes, Zamas Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Zamas Hotel

Zamas Hotel has a 3.0-star rating.

How many floors does Zamas Hotel have?

Zamas Hotel has 1.

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More Reviews from Other Guests in Zamas Hotel

Overall Ratings & Reviews Zamas Hotel

Other sources (156)

9.0

Exceptional

From 156 reviews

Cleanliness

9.4

Room Comfort

8.8

Location

9.2

Service and Facilites

9.6

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Traveler Reviews Zamas Hotel

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Top reviews

Annie

Friends and Family Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The pool was great as were the staff.

Ashleigh

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.

Madeleine

with Children

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

catherine

Friends and Family with Friends

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.

Julia

10.0

/10

Reviewed 35 week(s) ago

A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.

brandy

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.

Laurie

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.

Zarvan

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.

Shlomo

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!

Christine

with Partner

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.

Ian

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.

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Disclaimer

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