Hotel Première Classe Casablanca Centre Ville

Ever never try it again. Not professional. Even no towel I asked for towels they said well send it to me . Disappointed. Breakfast is to low nothing is good

The reception is a nice area and staff are reasonably friendly and helpful. However when we entered the room the ground was sticky, and there were no towels, soap or spare toilet paper and a dirty pillow without a pillowcase and a stain on the duvet that looked like blood. When we asked for towels we were only given one, the towels also seemed very old and tattered. We understand it's not a high end hotel however even for a budget hotel we expect a bit more cleanliness and amenities as advertised. Location is okay and close to tram which would be a positive.

For the price, my stay was okay as I didn't expect a 5* experience. For those who would like an honest review, here it is: The staff were fantastic, helpful and obliging. However, upon arrival there was some dried blood on the duvet cover (which was changed immediately when I pointed it out), and the air conditioning didn't cool the room (I could hear it turn on, but it was still hotter in the room than outside). The window didn't open very far (understandably so for safety reasons) but there were noisy fans outside so that couldn't help the temperature at night. The bathroom was great, until the last night when the smell of cigarette smoke woke me up and I discovered it was somehow coming through the bathroom (maybe the fan system?) so I had to try blocking the gap under the door with a towel. There were no hangers in the room (it looked like they had been stolen as the hooks were still there). This didn't bother me but it might bother someone else! The bed was comfy, the TV worked and there weren't any bugs or critters as I've read have happened in other hotels which cost a similar price to stay in. There wasn't any bottled drinking water in the room, my friend who dropped me off bought me some from a nearby supermarket.

Simple hotel, clean and tidy, with nearby attractions. Be careful as tax is charged twice. One with expedia and also at the hotel, they didnt take my invoice as a valid paid tax charge..... Expedia should refund the cost but as i guess no comms will happen after this post.

The price reflected the tight space in the room. But it was clean and convenient to the tram with a short trip to the Main Casablanca train station. The higher end sister property around the corner had a nice buffet breakfast that was included in the price of our room.

Beds are uncomfortable, breakfast is for Moroccan taste

Not much to recommend besides a comfortable bed and okay price. The service was abysmal, save for the cleaning staff who were the only friendly ones. I would consider this place more than just budget accomodation, it's truly no frills. I'm not one for fancy amenities but this one was too basic even for me.

Very small room, dirty towels, meh service

The room temperature was pretty cold even after control adjustment

It was great experience.

Excellent value for money, very good location and clean facilities including rooms. Security and safety is present all the time. However only thing is that elevator is from ground floor and up. Would have been good if elevator went to the basement underground parking garage as well.

Wifi did not work in my room on the 7th floor

Omar at the front desk was really great. The lady that cleaned my room found my ring under the bed and brought it to me....great staff!

As a basic budget hotel it is what was generally expected. Good points were location, staff were helpful and room was clean. Breakfast was ok. Condition of bathroom was poor as the push button was not fixed properly and kept falling off but i managed to fix it in place, also the toilet seat was not straight and not fixed properly.

To bad this site doesn't allow video upload or pictures , which I have for those pests,dirty place and seems to small to even turn around in your room if ur over 300 lbs

Room keys did not work vut excellent staff

Close proximity to the venue of training

Although the website claims the room has an AC, it actually only has a heater, not a cooling system. The humidity was unbearable, and had we known this earlier, we would have checked out and found another hotel.

It was great experience.But, the hotel management needs to focus on front desk and make them professional.

Just a regular hotel, nothing impressive! However, the area is nice and lots of restaurants and shops around. The breakfast buffet needs adding more salty options.