Le Palace D'Anfa

Carpet not clean . Shower was below the expected as five star . Shower hand only available and you have to hold it on hand and another hand to maintain cleaning hair body lol . Terrible 😢 we request to fix it . They send immediately maintenance man but he maid it worst . Car par available on street and hard to park . There is no car park as I mentioned other wise they assign car park where no body can drive through unless you handle your rental car to one of hotel employees and that inconvenience for rental asset protection. However it is not five star ⭐️ at all the location is not that good . Expedia is not handling their list for promotion business well

Nice place to stay and close to everything

Clean room

Old , pool dirty and spa disgusting… don’t deserve 5 stars in my opinion.

Decent but very average. Service was non existent.

Clean, quiet, very good service and breakfast buffet

The hotel is in great location ,near to hassan 2 mosqueand its walkable. Staff from the entrance. Reception, room service,are the best in all the hotels that I've been in Casablanca.

Everything was amazing, Lovey place super Friendly staff. Whole experience was so amazing. Spacious room, space was optioned conveniently. I enjoyed every moment.

Staff are very attentive and helpful the location is very good rooms outdated need more attention

Good experience

Run down and no one seems to care!

Location was good with walkable shops and restaurants nearby. However, the mattress, pillows and towels, shower tub were really outdated and needs immediate replacement and update.

gym need to ranula

Hotel is tired but staff very pleasant and helpful. Particular thanks to the team for finding a parcel we left in a taxi and helping to get it forwarded to us. That would not have happened in the UK!

Very convenient, close to everything, good hospitality, I will come again if I have chance

Very nice hotel, conveniently located.

The hotel was very clean and the staff, throughout the hotel was very helpful, responsive and friendly

Pool was not open. Beds are hard. Otherwise fine.

To be clear this property is not 5*. It’s an average 3 at most. I’d say it’s ok for a business trip, but actually you can do a lot better for less in Morocco if all you want is a clean room to stay in. The staff were friendly, but the hotel can’t get many of the basics right. The air conditioning was ineffective. In late October, we opened a window instead. The decor of the room was run down and the door to the bathroom would not shut. Despite signs in the elevator and elsewhere advertising that the pool bar and restaurants are open to midnight or beyond everything was closed when we arrived at 22:00. We were told room service could provide drinks, but after 30 minutes they came to tell us that they could only provide coke normal. No beer, no Coke Zero. The pool area was consistently locked. In 4 days we only got it open once. The pool bar was never open with the seat cushions piled on it. Despite this the staff would tell us it is open. On the plus side, the local area has some good restaurants and bars. Generally the hotel has friendly staff but everything else has been neglected.

I don’t think the room we got was upgraded to what we booked. It was a poor experience