Heartland Hotel Queenstown

Hotels
8.0
/10
Very Good
962 reviews

What Guests Say About Their Stay

silvia
8.5
/ 10
Overall good because it's easy to go to city or airport. it's just 5-8 min walk to queens town mall. Rooms are facing the lake so we have a good view every morning when we wake up. it's such a great moment which we never get that in our country. amazing.
In the Area
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27 Stanley Street, Queenstown, Otago, New Zealand, 9197

Main Facilities

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Restaurant
WiFi
Staying at Heartland Hotel Queenstown is a good choice when you are visiting Queenstown.
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What's around Heartland Hotel Queenstown

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27 Stanley Street, Queenstown, Otago, New Zealand, 9197
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Discover More About Heartland Hotel Queenstown

Location


Staying at Heartland Hotel Queenstown is a good choice when you are visiting Queenstown.

About Heartland Hotel Queenstown

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Heartland Hotel Queenstown.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Heartland Hotel Queenstown exclusively for you.

Heartland Hotel Queenstown is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Heartland Hotel Queenstown is the right place to stay.

All facilities in Heartland Hotel Queenstown

Others Heartland Hotel Queenstown
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Front desk

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Ski storage
  • Fitness center

Connectivity

  • Free WiFi

General

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Heartland Hotel Queenstown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately NZD 23 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
14:00 - 23:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heartland Hotel Queenstown
81
Number of floors in Heartland Hotel Queenstown
3
Another facilities in Heartland Hotel Queenstown
Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby

Frequently asked question in Heartland Hotel Queenstown

What are available facilities at Heartland Hotel Queenstown?
There are top facilites at Heartland Hotel Queenstown such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Heartland Hotel Queenstown?
The standard check-in time at Heartland Hotel Queenstown is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00
Does Heartland Hotel Queenstown provide breakfast?
Yes, Heartland Hotel Queenstown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heartland Hotel Queenstown
Heartland Hotel Queenstown has a 3.0-star rating.
How many floors does Heartland Hotel Queenstown have?
Heartland Hotel Queenstown has 3.
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More Reviews from Other Guests in Heartland Hotel Queenstown

8.0
Very Good
From 956 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.8

Service and Facilites

8.6

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Traveler Reviews Heartland Hotel Queenstown

Number of reviews per page
20
40
Top reviews
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were amazing and accommodating. Room was as expected. Wasn't fancy yet we weren't planning to spend a lot of time in the room. Would definitely stay here again. Great location too. Thank you!
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were amazing and accommodating. Room was as expected. Wasn't fancy yet we weren't planning to spend a lot of time in the room. Would definitely stay here again. Great location.
Diane
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you dont mind paying for mold in your bathroom go ahead otherwise my advice is stay away from this property. Do no waste your money there
Julie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I couldn't walk up stairs so they changed my room to the ground floor. This was much more convenient
Torea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed another lovely stay at Heartland Hotel. Convenient for its location and close distance to the Queenstown Gardens and the waterfront. Just needs a bit of a spruce up in the bathrooms and rooms.
Nadine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great view, quiet and close to downtown and lift. Transportation at your door.
Pacquitta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location for guests who have no mobility issues. It's a short walk to the center of town with many restaurants and tourist attractions. Return to the hotel has 1.5 blocks of steep incline. Parking is first come, first served. Arrive by late afternoon to secure a space near your room. Service is what elevates this property to a high level. Every encounter we had with staff exceeded our expectations and proved to be helpful. From regulating the room temperature to doing laundry to dining with ease.
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Aimee
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We have stay here a few times as it a handy location, staff are friendly and helpful, unfortunately this time it felt like our room was in the basement , very dark and had a smell when entered the room and was noisy being right on the footpath, I will make sure in future to never get the bottom level .
Jessica
icon- Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, great staff, quiet.
Chan Von
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good place to stay and walkable distance to town
Adrian
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel and staff.
Lauren
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location was amazing - short (albeit hilly!) walk into town, but super easy to get about, and the view from the room was STUNNING. nice spacious room - had bath-tub, fridge, and tea / coffee provided. Didn't have the breakfast myself, but bar and restaurant area looked nice. Staff very friendly and helpful whenever I needed anything - would return!
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Ranjan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Limited parking spot
Denice
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel room was ok but I probably wouldn't stay there again. The stairwell smelled awful, the room was dated. The staff was amazing. Breakfast at the restaurant is expensive for what you get.
Roseanne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

needs to be up dated, feels like you are still in the 1980’s.
Morag
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No soundproofing
Max
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very quiet and private
Barbara
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at reception were helpful, but the bar staff had other duties so we left waiting for service, The room had mould around the bath, stained handbasin and peeling paint everywhere !
Dominique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to town with fabulous scenery from the room. Staff very helpful with early check-in
Dannii
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property itself is aged but within walking distance to town and offers free parking.
Number of reviews per page
20
40

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Disclaimer

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