Search Hotels
- /
- /
- 1,261Hotels in Otago/
- /
- Hotel in Novotel Queenstown Lakeside
See Other Accommodations in Queenstown
See All Photos
Novotel Queenstown Lakeside
Hotels
8.5
/10
Very Good
960 reviews
What Guests Say About Their Stay
Gregory
10.0
/ 10
The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.
Chris
10.0
/ 10
Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!!
Renee
10.0
/ 10
Breakfast buffet is delicious! The building is located basically in the heart of Queenstown right next to the lake and everything is within walking distance. Thanks for having us.
In the Area
See Map
Cnr Earl St and Marine Parade, Queenstown, Otago, New Zealand, 9300
Main Facilities
Read More
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Novotel Queenstown Lakeside
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Novotel Queenstown Lakeside
Cnr Earl St and Marine Parade, Queenstown, Otago, New Zealand, 9300
Discover More Places
Discover More About Novotel Queenstown Lakeside
Location
Staying at Novotel Queenstown Lakeside is a good choice when you are visiting Queenstown.
About Novotel Queenstown Lakeside
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Queenstown Lakeside is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Queenstown Lakeside.
All facilities in Novotel Queenstown Lakeside
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Kids and Pets
- Babysitting
Transportation
- Parking with surcharge
Public Facilities
- WiFi in public area
Sports and Recreations
- Golf
Accommodation Policy & General Information in Novotel Queenstown Lakeside
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Number of floors in Novotel Queenstown Lakeside | 4 |
Another facilities in Novotel Queenstown Lakeside | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Babysitting |
Frequently asked question in Novotel Queenstown Lakeside
What are available facilities at Novotel Queenstown Lakeside?
There are top facilites at Novotel Queenstown Lakeside such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Queenstown Lakeside?
The standard check-in time at Novotel Queenstown Lakeside is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Queenstown Lakeside
Novotel Queenstown Lakeside has a 4.0-star rating.
How many floors does Novotel Queenstown Lakeside have?
Novotel Queenstown Lakeside has 4.
Are there any parking spots at Novotel Queenstown Lakeside ?
Yes: Yes, there are parking spots at Novotel Queenstown Lakeside
See All
More Reviews from Other Guests in Novotel Queenstown Lakeside
Overall Ratings & Reviews Novotel Queenstown Lakeside
Traveloka (11)
Other sources (949)
8.6
Very Good
From 949 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Novotel Queenstown Lakeside
Number of reviews per page
20
40
Top reviews
Laarni
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very close to the lakeside, cafe & restaurants.
However, dated hotel with bathroom facilities need upgrade. Poor front and housekeeping services. Excellent service from the porter ‘Agustin’. Hope they can improve as location is excellent!
Shane
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place to stay with your family, laundry rooms (2-either side of building- inside)
Great buffet breakfast, great bar area.
David
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The location is great. But the property is crazy in need of a clean up and renovation. The paints peeling off the walls, towel rails broken, noisy and just not great. A curtain shower etc. all things that are first world but at a premium price you’re paying for location and not hotel. If this hotel was anywhere else it wouldn’t be able to charge these prices so they are riding it as long as they can. Novotel group really need to take a look at the brand reputation. But all in all a great location, fairly friendly staff but really bad rooms.
Read More
michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, close to the lake and town.
Candice
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely convenient location but the property is very dated and could do with a refresh and some additional sound proofing. The beds were really comfortable and great water pressure in the showers. However every day our key cards do our room stopped working, sometimes twice a day and we had to keep going back to reception to get new ones - this was so frustrating when we were tired, or carrying shopping or it was late at night. We were never offered any remedy or compensation for the repeated inconvenience either.
Read More
huong
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
first tonight we couldn't sleep due to the room above our room keeping the stampingthier, 5am in the morning they started walking around stamping their feet on the floor so we couldn't sleep. after the complained they move us to different room
Gregory
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.
Kenneth Robert
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is clean and well maintained, rooms are a bit tired and showing age. Especially bathrooms with shower over a bathtub and shower curtain bit outdated. There was only a twin room available and it was waste of space for only 2 of us. Weird no hotel info or menu left in room, had to read qr code for inroom dining and find out from asking where facilities were and timing. Location is excellent and has good access to main streets, no hills to navigage. Staff are nice and helpful pity guests couldnt be same with thise with infants allowing them to make a mess at breakfast, didnt realise parents dont care about kids and let them throw food everywhere. Poor staff cleaning floors but they done well. Id stay here again for the location.
Read More
Olivia
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thank you so much for an amazing stay! This property was clean, the bed was comfy, and it is in such a great location - very walkable and close to all the main transportation. The only downside was that the heater in my room didn’t work - however, maintenance was very prompt in attempting to fix this! Whilst it was cold in the room, the sheets were very warm and perfect for the winter season. I’ll definitely want to stay with Novotel again!
Read More
Jacqueline
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very old facilities, hardly no soundproof between rooms but charged at really high price, customer service not good, few staff is normal but most staff can be very curt and impatient. Can get much better customer service and newer hotel facilities elsewhere at cheaper price. Only benefit is it's convenient location near central.
Read More
Nayyera
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent location, easy short walk to everything Queenstown has to offer. Close to the bus for the slopes. Comfortable and large beds. Only negative was the daily cleaning was not up to standards, rubbish was not removed from the bins etc. The hotel should focus on this,
B
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Cold and old building room no space
Jessica
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We enjoyed our stay. It was very easy to get to the town center and walk around
Emma
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Location is great, friendly staff, nice amenities
Karen
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great loction. Standard room dated bathroom and uncomfortable hard bed.
Chris
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!!
Angela
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing location and great to be able to upgrade our room. However our upgraded room did not have a functional extractor fan in the bathroom which resulted in all our toiletries getting wet in the bathroom and once the bathroom door opened steamed up the whole room. Was not ideal…. Mentioned this at checkout and just got an apology but would have been nicer if the room upgrade charge of $40 was waived.
Read More
RAMESH MOHAN
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Location, room is comfy, service was wonderful, breakfast was excellent
Albert
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
😀
Brooke
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Was a very cold evening the room was clean and tidy. Check in was slow but the bar staff great. Booked this place due to it having a spa which I tried to book when I made the booking and was told you just book at check in. Arrived at check in to find out the spa was out of order. Very disappointed
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Queenstown
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
TRAVELOKA SERVICES PTE. LTD. Travel Agent Licence Number: TA02740. Tel: (+65) 69118110
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Novotel Queenstown Lakeside
Traveloka (11)
Other sources (949)
8.6
Very Good
From 949 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Novotel Queenstown Lakeside
Number of reviews per page
20
40
Top reviews
Laarni
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very close to the lakeside, cafe & restaurants.
However, dated hotel with bathroom facilities need upgrade. Poor front and housekeeping services. Excellent service from the porter ‘Agustin’. Hope they can improve as location is excellent!
Shane
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place to stay with your family, laundry rooms (2-either side of building- inside)
Great buffet breakfast, great bar area.
David
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The location is great. But the property is crazy in need of a clean up and renovation. The paints peeling off the walls, towel rails broken, noisy and just not great. A curtain shower etc. all things that are first world but at a premium price you’re paying for location and not hotel. If this hotel was anywhere else it wouldn’t be able to charge these prices so they are riding it as long as they can. Novotel group really need to take a look at the brand reputation. But all in all a great location, fairly friendly staff but really bad rooms.
Read More
michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, close to the lake and town.
Candice
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely convenient location but the property is very dated and could do with a refresh and some additional sound proofing. The beds were really comfortable and great water pressure in the showers. However every day our key cards do our room stopped working, sometimes twice a day and we had to keep going back to reception to get new ones - this was so frustrating when we were tired, or carrying shopping or it was late at night. We were never offered any remedy or compensation for the repeated inconvenience either.
Read More
huong
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
first tonight we couldn't sleep due to the room above our room keeping the stampingthier, 5am in the morning they started walking around stamping their feet on the floor so we couldn't sleep. after the complained they move us to different room
Gregory
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.
Kenneth Robert
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is clean and well maintained, rooms are a bit tired and showing age. Especially bathrooms with shower over a bathtub and shower curtain bit outdated. There was only a twin room available and it was waste of space for only 2 of us. Weird no hotel info or menu left in room, had to read qr code for inroom dining and find out from asking where facilities were and timing. Location is excellent and has good access to main streets, no hills to navigage. Staff are nice and helpful pity guests couldnt be same with thise with infants allowing them to make a mess at breakfast, didnt realise parents dont care about kids and let them throw food everywhere. Poor staff cleaning floors but they done well. Id stay here again for the location.
Read More
Olivia
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thank you so much for an amazing stay! This property was clean, the bed was comfy, and it is in such a great location - very walkable and close to all the main transportation. The only downside was that the heater in my room didn’t work - however, maintenance was very prompt in attempting to fix this! Whilst it was cold in the room, the sheets were very warm and perfect for the winter season. I’ll definitely want to stay with Novotel again!
Read More
Jacqueline
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very old facilities, hardly no soundproof between rooms but charged at really high price, customer service not good, few staff is normal but most staff can be very curt and impatient. Can get much better customer service and newer hotel facilities elsewhere at cheaper price. Only benefit is it's convenient location near central.
Read More
Nayyera
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent location, easy short walk to everything Queenstown has to offer. Close to the bus for the slopes. Comfortable and large beds. Only negative was the daily cleaning was not up to standards, rubbish was not removed from the bins etc. The hotel should focus on this,
B
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Cold and old building room no space
Jessica
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We enjoyed our stay. It was very easy to get to the town center and walk around
Emma
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Location is great, friendly staff, nice amenities
Karen
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great loction. Standard room dated bathroom and uncomfortable hard bed.
Chris
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!!
Angela
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing location and great to be able to upgrade our room. However our upgraded room did not have a functional extractor fan in the bathroom which resulted in all our toiletries getting wet in the bathroom and once the bathroom door opened steamed up the whole room. Was not ideal…. Mentioned this at checkout and just got an apology but would have been nicer if the room upgrade charge of $40 was waived.
Read More
RAMESH MOHAN
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Location, room is comfy, service was wonderful, breakfast was excellent
Albert
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
😀
Brooke
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Was a very cold evening the room was clean and tidy. Check in was slow but the bar staff great. Booked this place due to it having a spa which I tried to book when I made the booking and was told you just book at check in. Arrived at check in to find out the spa was out of order. Very disappointed
Number of reviews per page
20
40