Swiss-Belsuites Pounamu Queenstown

Apartments
8.4
/10
Very Good
1,261 reviews

What Guests Say About Their Stay

Sock peng
10.0
/ 10
Clean and new hotel, very spacious and well equipped, although beside main road but quiet. Quite a long walk to central about 20minutes
Ashil
10.0
/ 10
Loved the level of service received from the staff. They were A , really friendly. Property definitely needs a refresh and air conditioning. Staff however were exceptionally great
Jiahao
10.0
/ 10
Staff are friendly and nice. Its super easy to get around. The room is spacious and has everything we need. Bit of Lake view but more of a highway view because I was assigned to a lower level room. Room had a constant strange smell. Need to keep the windows open at all time to get rid of the smell. Previous visitors hid a used bowl in the cupboard. Quite gross for us to find it and put it to the dish washer.
In the Area
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110 Frankton Road, Queenstown, Otago, New Zealand, 9300

Main Facilities

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WiFi
Swiss-Belsuites Pounamu Queenstown is a apartment in a good neighborhood, which is located at Queenstown.
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What's around Swiss-Belsuites Pounamu Queenstown

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110 Frankton Road, Queenstown, Otago, New Zealand, 9300
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Discover More About Swiss-Belsuites Pounamu Queenstown

Location


Swiss-Belsuites Pounamu Queenstown is a apartment in a good neighborhood, which is located at Queenstown.

About Swiss-Belsuites Pounamu Queenstown

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get precious and unforgettable moment during your stay at Swiss-Belsuites Pounamu Queenstown.

All facilities in Swiss-Belsuites Pounamu Queenstown

Others Swiss-Belsuites Pounamu Queenstown
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Front desk
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Barbecue

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Parking (surcharge)

Transportation

  • Ski Shuttle (Surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Swiss-Belsuites Pounamu Queenstown

Important Note
  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Belsuites Pounamu Queenstown
38
Number of floors in Swiss-Belsuites Pounamu Queenstown
2
Another facilities in Swiss-Belsuites Pounamu Queenstown
Laundry service, Tours, Luggage storage, Front desk, Concierge

Frequently asked question in Swiss-Belsuites Pounamu Queenstown

What are available facilities at Swiss-Belsuites Pounamu Queenstown?
There are top facilites at Swiss-Belsuites Pounamu Queenstown such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belsuites Pounamu Queenstown?
The standard check-in time at Swiss-Belsuites Pounamu Queenstown is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Swiss-Belsuites Pounamu Queenstown provide breakfast?
Yes, Swiss-Belsuites Pounamu Queenstown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belsuites Pounamu Queenstown

8.4
Very Good
From 1,261 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.2

Service and Facilites

8.6

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Traveler Reviews Swiss-Belsuites Pounamu Queenstown

Number of reviews per page
20
40
Top reviews
Sophie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable and spacious with beautiful lake views across the road.
Chou-hsiung
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

整體非常滿意,櫃台接待先生還幫我們升等三天,服務很好也很週到,房間視野很漂亮
Anthony
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful scenery enjoyed it all the time
Ferdinand
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing to like about this place. The receptionists are rude and always seemed bothered when asked info. Always looking at their computer screen when talking to you, no eye contact. And it’s definitely not a 5 star by any standards! At the most a 2 star. Old and dirty, smelly carpets, uncomfortable bed. They need to renovate and upgrade the furniture in this hotel. AC was working very weakly and makes some annoying creaking like it’s on its last life. There are many better hotels closer to the center of town. This place is about 20 minute walk to the center, ok to walk during the day, but too dark to walk back at night.
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Lesley
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was classed as a 5 star, there is no way we could agree to that. Our room was really small and only had one chair so where are we supposed to eat? We had court side room and although no view of the lake which is fine I did expect the room to be better sized. Even if we had outside benches it would help. Just very glad that the weather was gorgeous and meant we weren’t cooped inside. The situation and area of the accommodation was gorgeous the views of the lake and the ease of getting to places. Was good . We paid high prices for this accommodation and expecting 5 star. The lake side rooms may qualify for that but not our room. (Court side room)
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Josie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very expensive for a box like room with no outlook. Courtyard view was inaccurate.
David
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dingy cramped room. Could hear 2 different people snoring in other rooms through the walls
Sock peng
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and new hotel, very spacious and well equipped, although beside main road but quiet. Quite a long walk to central about 20minutes
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel. We enjoyed our stay. Front desk was very helpful
Ashil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the level of service received from the staff. They were A , really friendly. Property definitely needs a refresh and air conditioning. Staff however were exceptionally great
Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I felt cramped. Also housekeeping didn't clean our room until late in the day.
Jiahao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are friendly and nice. Its super easy to get around. The room is spacious and has everything we need. Bit of Lake view but more of a highway view because I was assigned to a lower level room. Room had a constant strange smell. Need to keep the windows open at all time to get rid of the smell. Previous visitors hid a used bowl in the cupboard. Quite gross for us to find it and put it to the dish washer.
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Beverley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well located to walk to town this apartment had beautiful views over the mountains and lake
Carlen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we were starting to look for properties to stay at in Queenstown we came across Swiss Belsuites. The pictures made this property look awesome! The check in was straight forward and easy. We had booked the lake view one bedroom super suite. When we walked in the front door our first impression was average. The floors were noticeably scratched up and the carpets appeared to be in rough shape. There were scratches all over the walls and the baseboards appeared dirty. The kitchen was very bare bones. We had expected to do most of our meals at the apartment over our 3 day stay and found the cookware was very worn out and old. The AC in our unit was decent, however every minute or so would make an annoying buzzing noise. Most of the furniture in the apartment appeared very used. The coffee table looked dirty and the couch was unstable with one of the legs clearly broken and smelled of wet dog. Besides when we checked into the suite, we never were able to really experience house keeping as they arrived at 4 pm each day when we had already returned from a full day of activities. The first night we had a very rough sleep as our neighbours next door were loud and we felt as though we could hear everything through the walls. The view from the living room is lovely, but sadly I don’t think that makes up for the higher price point of the suite.
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Donna
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We really enjoyed our stay. It was within walking distance to town, close to restaurants & shopping.
Arun
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great. The town center is 10 minutes by walk. The staff was courteous. I think the floor plan isn’t ideal esp if you get a courtyard facing unit. It can feel quite cramped especially when the blinds are closed.
Julie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to wait to check in, limited space to eat in room, several furnishings in poor condition
john
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic large suites with a view . Short walk to town .
Melissa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a like a normal hotel, small but fine for our 2 night stay.
Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A little bit of a hall to get the luggage up to the room without an elevator, but other than that, enjoyed our stay.
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.