Turtle Bay Lodge

Hotels
8.4
/10
Very Good
81 reviews

What Guests Say About Their Stay

Christian
10.0
/ 10
Great place to stay in Santo! Highly recommend hiring the buggy to explore the East Coast. Great food options and staff is lovely. Thanks again for having us!
leesa
10.0
/ 10
The staff were amazing and the managers did a fabulous job directing you to the most incredible sights. We had a rental car but you could do anything with all the tours they offer. I highly recommend this place and the food was also the best!!!!
Dirk
10.0
/ 10
So many great things about our stay! The food, the staff, the location, the accomodation, the activities, the attention to details …all fantastic! Can’t wait to visit again.
In the Area
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Luganville, Espiritu Santo, South East Santo, Sanma, Vanuatu

Main Facilities

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Restaurant
Swimming Pool
WiFi
Staying at Turtle Bay Lodge is a good choice when you are visiting South East Santo.
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What's around Turtle Bay Lodge

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Luganville, Espiritu Santo, South East Santo, Sanma, Vanuatu
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Discover More About Turtle Bay Lodge

Location


Staying at Turtle Bay Lodge is a good choice when you are visiting South East Santo.

About Turtle Bay Lodge

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Turtle Bay Lodge.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Turtle Bay Lodge exclusively for you.

With all facilities offered, Turtle Bay Lodge is the right place to stay.

All facilities in Turtle Bay Lodge

Others Turtle Bay Lodge
Others

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Library
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Laundry service

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Turtle Bay Lodge

Important Note
  • Airport shuttle fee: VUV 3000 per room (one-way)
  • Credit card charges are subject to a surcharge of 4.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Turtle Bay Lodge
14
Number of floors in Turtle Bay Lodge
1
Another facilities in Turtle Bay Lodge
Outdoor pool, Picnic area, Garden, Beach towel, Library

Frequently asked question in Turtle Bay Lodge

What are available facilities at Turtle Bay Lodge?
There are top facilites at Turtle Bay Lodge such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Turtle Bay Lodge?
The standard check-in time at Turtle Bay Lodge is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Turtle Bay Lodge provide breakfast?
Yes, Turtle Bay Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Turtle Bay Lodge

8.4
Very Good
From 81 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

7.2

Service and Facilites

8.2

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Traveler Reviews Turtle Bay Lodge

Number of reviews per page
20
40
Top reviews
Christian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great place to stay in Santo! Highly recommend hiring the buggy to explore the East Coast. Great food options and staff is lovely. Thanks again for having us!
leesa
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The staff were amazing and the managers did a fabulous job directing you to the most incredible sights. We had a rental car but you could do anything with all the tours they offer. I highly recommend this place and the food was also the best!!!!
Carmeila
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great property, loved our time here and would happily come back again :)
Dirk
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

So many great things about our stay! The food, the staff, the location, the accomodation, the activities, the attention to details …all fantastic! Can’t wait to visit again.
Stephen
6.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain
Verified traveler
10.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Good facilities, you need to have a car to drive around, because is far. Breakfast should be better
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.
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Walter
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

It was a very comfotable stay
Rhonda
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.
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thomas
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Nice setting, good location for getting around in terms of being half way between luganville and champagne beach. Loads to do in good weather. We had bad weather which is no one’s fault but felt a bit marooned then during those times. The trips we did were all great and apparently heavily vetted by the hotel. Friendly service. The food was a little inconsistent but generally very good. The hotel do point out the limitations of their location in a developing country in terms of access to fresh produce and that’s fine. The owner was a bit crass, and we received an email asking for a 5* review and to email them criticisms which didn’t sit well with me. Generally though, a very pleasant stay.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Location on the water was great, friendly staff at resort.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

We booked a bit last minute so probs paid too much for our room. it was the most expensive on our 2 1/2 week stay in Vanuatu and was pleasant but not top notch. We were disapointed that the kayaks were an additional fee as that was one of the reasons we chose this lodge and we had seen ad saying they were free..which we did show to our hosts. We did love the kayak trip to the blue hole. Rooms were clean and comfortable. Staff were friendly and helpful. Weather was rainy and snorkeling not the best.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

We spent 6 nights at Turtle Bay in Santo. The property has a nice pool and well maintained gardens and reasonably priced dinners, especially pizzas:) Breakfast was included, although very basic. Swimming is nearly impossible on the reef, one has to be careful when going snorkelling because you need to go a fair bit out onto the reef with some stronger currents. The internet is very slow (on the whole island) and only available in the reception area (3x3m coverage). We had a family room and there was no TV, which if you're wanting to get away from the city life is ok, Santo as a whole is extremely remote and under developed. We felt that after 3 days we'd seen it all. We had a debacle with the car that was rented to us by the hotel, luckily it was sorted by the manager, however, it was still disappointing that a car was rented to us at $100 per day with no paperwork, insurance and in such a poor state that we were worried for our safety when driving it. The staff were all very nice and friendly, the rooms clean and tidy, overall we had a great time.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed
Florian
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

This was part of our honey moon trip and the manager made sure we had a great time, helping us arranging activities and also with bubbles! Beautiful breakfast, lunch and dinner each day right by the water. Very friendly staff!
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

An incredibly beautiful location with very friendly and helpful staff. We loved the peaceful atmosphere, and hiring the kayaks to visit the blue holes was a highlight! The rooms are basic but comfortable and clean, and most have a sea view which was lovely to wake up to in the morning! The manager was great and helped us with transport and organising tours etc. The food was good and reasonably priced compared to other resorts we saw. We loved our stay here, and would definitely love to return to spend longer and to explore the local area a bit more. Thank you!!
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Giulia
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

We loved Turtle Bay Resort! The manager, Linda is super friendly and very helpful in arranging tours, transports, etc. She has a very good knowledge of the island and her recommendations are good. The food is very good and varied. The property is clean, the staff very professional and the nature around it simply amazing. We would like to go back one day!
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Verified traveler
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Great staff, excellent location & restaurant. Well worth it.
Number of reviews per page
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