Renaissance Panama City Hotel

Great staff. An oasis in an urban environment

Staff very friendly and accommodating. We extended our stay at this hotel because of the property and the staff.

The lobby was beautiful and the staff outstanding, but the rooms were a major disappointment. We had to switch twice due to strong moldy odors and even found a dirty toilet in one. One morning, the water cut off mid-shower. The only pleasant scent was in the lobby; upstairs smelled musty. While the staff and food were great, the hotel rooms desperately need upgrades. Sadly, I won’t be returning.

The staff at this property works like a well oiled machine. It was very refreshing to see a work ethic that we do not have in the United States. Even the manager of the dining room was bussing tables. Very impressed. Staff was outstanding. David was awesome as along with the rest of the front desk, staff was great. I cannot say enough positive things about this hotel. You will not be disappointed. I guarantee it.

Great!

perfect

We arrived on a family reunion on 7/13. Checkin went extremely well. The young man who assisted us with our bags to our room was very pleasant and helpful. We couldn't sleep due to the noise every night. One evening the power went out and the generator was so loud and vibrating that you couldn't even think. Several nights the balcony door would not close we asked for a key to assure that our door would stay closed we were told no due to safety issues. We would come back to our room to find that the door had popped open again. It would then take hours for the room to cool back down because the temperature was in the high 80's to 90. We checked out on 7/20 the women who checked us out was very rude she acted as if we brothering her, poor customer service big difference from the young lady who checked us in. My family and I come every year, this year we made it into a family reunion. This property would not be my first, second or even third choice to stay at again.

Very friendly staff! This will be my go to stay when visiting Panama!

La atención del personal fue espectacular. Desde el momento de la llegada, nos hicieron sentir muy especiales. Y siempre atendían nuestras necesidades de manera oportuna y eficiente.

Everything was nice clean friendly staff

Friendly staff and easy to take a Uber from the hotel. I felt the hotel was centralized to all the locations we visited.

This hotel needs some maintenance and improvements

Me gustó lo bonito de la propiedad y la amabilidad de todo el personal del hotel.

excellent location, very nice property.

Our experience with the staff of the Renaissance Hotel was indescribable. The entire staff starting with the front desk, the restaurant, housekeeper, concierge it made us feel welcomed since day 1. We spent 16 days and everyday was like day 1. I definitely recommend without doubt the Renaissance Hotel. Your money will be very well spend and you will be grateful, location is also a plus located in one of main avenue in Panama with walking distance for shopping and entertainment.

Nightlife

I most appreciated the hospitality and professionalism.

The facility was good. The staff was excellent but I didnt get any rest while I was there. The first night a banging pipe kept me awake. They moved my room. The next morning protestors were outside and started at 6am. The next morning the traffic was so loud it was as if it was in the room. The windows are not sound proof at all!!! I changed my flight and checked out last night. I have videos.

Not new but completely renovated! Well located and convenient! Great whisky selection with Wild Turkey in the menu, Courvoisier cognac available and perfect Aperol Spritzes! Will come back!

There are no taxis at the hotel it takes 20 minutes for a uber or taxi. Restaurant has a limited menu. Try to order a tuna fish sandwich but the do not have it.