What do past guests say about Hotel Las Quenas?

Hotel Las Quenas is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Hotel Las Quenas

Name: Hotel Las Quenas
Address: 1265 Calle Los Angeles, Santiago, Provincia de Cusco, Cusco, Peru, 8001, 1265 Calle Los Angeles, Cusco, 8001, Peru
Rating: 8.2

Hotels

8.2

/10

Very Good

95 reviews

What Guests Say About Their Stay

kim

10.0

/ 10

I’m a solo traveler. The service is awesome. They tried hard to satisfied what you need and helped you from the bottom of the hearts. I felt like it was home when I came back from the town near Machu Picchu. I would say that’s one of the best hotels I had stayed so far in Peru. One disadvantage of it is the location, a bit far from the main plaza, however taxi is cheaper here, so it would bother much if the service is good.

Sarah

10.0

/ 10

My husband and I had a wonderful stay here. Great service, clean room, strong showerhead pressure, convenient location, tasty breakfast with cooked-to-order eggs. The breakfast area and reception area were also very clean. One of the receptionists, Mirian, was super helpful and went above and beyond to help us make multiple phone calls over a couple days to our taxi driver so he could return a hoodie which we accidentally left in the trunk!

Darrell

10.0

/ 10

This is a great hotel for the price. It is away from the touristy spots but that's just a quick 7 sol taxi ride to the plaza de armas. The hotel itself is fantastic. The hotel employees are very helpful and tend to your every need. Their free breakfast is delicious. Now for the room itself, it's fairly small and the bed takes up much of the room, but it is clean. There is no heating and air conditioning, but there is a small plug in heater in the room and we used it at night to help warm the room up. The front desk called taxi's for us and even had a taxi ready for us on the morning of our departure to the airport. All you need to do is let them know what time you want to leave by. All in all, a great hotel to stay at and I would definitely recommend this hotel.

In the Area

See Map

1265 Calle Los Angeles, Santiago, Provincia de Cusco, Cusco, Peru, 8001

Main Facilities

24-Hour Front Desk

Parking

WiFi

In Cusco (Santiago)

Available Room Types in Hotel Las Quenas

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Hotel Las Quenas

1265 Calle Los Angeles, Santiago, Provincia de Cusco, Cusco, Peru, 8001

Discover More Places

Discover More About Hotel Las Quenas

General

In Cusco (Santiago)

Location

In the heart of Cusco, Hotel Las Quenas is within a 5-minute drive of San Pedro Market and Museo de Arte Popular. This hotel is 1 mi (1.5 km) from Museum of Contemporary Art and 1 mi (1.7 km) from Plaza de Armas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Santiago Plaza - 0.3 km / 0.2 mi
San Pedro Market - 0.7 km / 0.4 mi
San Pedro Church - 0.8 km / 0.5 mi
Iglesia y Convento de Santa Clara - 0.9 km / 0.6 mi
Arch of Santa Clara - 1 km / 0.6 mi
Municipal Theater - 1 km / 0.6 mi
Calle Marquez - 1.1 km / 0.7 mi
San Francisco Church Museum and Catacombs - 1.1 km / 0.7 mi
San Francisco Church - 1.1 km / 0.7 mi
Museo Quijote - 1.2 km / 0.7 mi
La Merced Church - 1.2 km / 0.8 mi
Basilica of La Merced - 1.2 km / 0.8 mi
Cusco Museum of Popular Art - 1.2 km / 0.8 mi
ChocoMuseum - 1.3 km / 0.8 mi
Palace of Justice - 1.3 km / 0.8 mi

The preferred airport for Hotel Las Quenas is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.5 km / 3.4 mi

Facilities

Enjoy recreation amenities such as an attached winery or take in the view from a rooftop terrace. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 600 meters.

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and express check-out. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service.

Dining

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7 AM to 9:00 AM.

Rooms

Stay in one of 28 guestrooms featuring Smart televisions. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Hotel Las Quenas

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Hotel Services

Laundry service
Welcoming drinks
Multilingual staff
Express check-out
Porter
24-hour Receptionist
Concierge

Transportation

Garage
Shopping center shuttle
Secure parking
Area shuttle
Storage

General

Microwave (shared)
Refrigerator (shared)
Rooftop terrace
Reception hall
Parking

Public Facilities

Parking
Coffee/tea in lobby
Smoke-free area
Safety deposit box

Things to Do

Shops
TV lounge
Library

Nearby Facilities

Souvenir shop
Grocery
ATM/Banking

Food and Drinks

Continental breakfast
Breakfast

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Train station pickup

Business Facilities

Business facilities

Accommodation Policy & General Information in Hotel Las Quenas

Important Note

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

From 11:00

Check-out:

Before 10:00

Airport shuttle fee: USD 7.5 per vehicle (maximum occupancy 4)
Covered self parking fee: USD 8 per day (in/out privileges)
Nearby parking fee: USD 8 per day (33 ft away; open 5:00 AM to 10:00 PM)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 11:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Las Quenas	28
Number of floors in Hotel Las Quenas	5
Another facilities in Hotel Las Quenas	Laundry service, Welcoming drinks, Multilingual staff, Express check-out, Porter

Frequently asked question in Hotel Las Quenas

What are available facilities at Hotel Las Quenas?

There are top facilites at Hotel Las Quenas such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Las Quenas?

The standard check-in time at Hotel Las Quenas is starting from From 11:00 while the latest check-out time is at Before 10:00

Does Hotel Las Quenas provide breakfast?

Yes, Hotel Las Quenas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Las Quenas

Hotel Las Quenas has a 3.0-star rating.

How many floors does Hotel Las Quenas have?

Hotel Las Quenas has 5.

See All

More Reviews from Other Guests in Hotel Las Quenas

Overall Ratings & Reviews Hotel Las Quenas

Other sources (95)

8.2

Very Good

From 95 reviews

Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Hotel Las Quenas

Number of reviews per page

Top reviews

Verified traveler

6.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Shower not hot, need very long time to heat up but few minutes later it became cold water.

Verified traveler

6.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Shower not hot, took long time to heat up

Natesan

Leisure

8.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Nice

jeffrey

6.0

/10

Reviewed 191 week(s) ago

Hotels.com verified review

Very quiet which was good for sleeping but further away from everything so not alot of restaurants around. Also unless your fluent in spanish not easy for english speakers.

Luis

Leisure

8.0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

Very nice hotel and services for the crew it was so nice

kim

10.0

/10

Reviewed 322 week(s) ago

Good breakfast, great staff, excellent shower. Hotel is 15 minutes walking from plaza de armas. The street it is on and the surrounding streets are under construction currently (january 2020). The hotel will call a taxi for you if needed, and proximity to a main avenue makes getting to the bus train or airport easy

Verified traveler

Leisure Family

4.0

/10

Reviewed 340 week(s) ago

Expedia Group verified review

We were not lucky with room allocation and this is what we're reviewing. We've got ground floor room just behind reception. No windows outside. We were separated from the hall way by a thin glass. Same glass separated us from another room. Whatever we did in the bathroom could be heard in whole breakfast and reception area. Hope they enjoyed it. Whoever switched on the light in the corridor at 2 am would wake us up. The same with the noise: we were a part of every conversation in the corridor. It may be a nice place to stay but not in our room. Worst hotel we've used in Latin America so far. Our advise is to avoid it

Sarah

10.0

/10

Reviewed 344 week(s) ago

The rooms are very nice, the beds relaxing (though a little hard for my preference), and the showers extremely spacious with deliciously warm water. This last part was most important to me when my husband and I returned from our Ancascocha Trail trek to Machu Picchu. Though the front desk employees struggle a bit with English, they were more than helpful and tried their best to understand our needs and requests. The location is also decent, though there are not too many places to eat nearby (unless you are craving local pollo with a variety of fried starches). It takes about 15 minutes to walk to downtown Cusco. You do have to travel through some very pungent (and sometimes dirty-looking) marketplaces on your way to downtown. We were fine with this, but some days the smell could be a little overwhelming. If you are struggling with altitude sickness, this can definitely exacerbate the problem. The breakfast selection was also decent--buffet-style with eggs to order. If you are looking for something between insanely-priced downtown Cusco hotels and cheap and smelly hostels, Hotel Las Quenas might be a good choice for you. By the way, in the description of this hotel a winery is mentioned. However, there is no winery on site (from what I could see) and the front desk had no clue what I was talking about when I asked.

Verified traveler

Leisure with Children

10.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

Great place to stay. Wherever you go in Cusco there is dirt and these guys work real hard at keeping their place really clean. Everyone was super helpful, respectful and kind. Rooms are tight but clean and cozy. We had one cold night but the area heater helped a lot. Rooms, beds, linens felt brand new. Place was very clean. My only complaint: they need a soap/shampu tray in the shower (we used the window) and more hangers in the bathroom for hand towels and towels. Hotel knows and will recommend good guides and taxi services. Hotel laundry service is too expensive (9soles/kg), there is a cheaper place around the block for half the price. Cheap eateries, atm, fruit shops nearby. San Pedro market 3 blocks away for souvenirs and eateries.

Verified traveler

8.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

The hotel itself is very good but the location is not ideal.

Verified traveler

Leisure

10.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

The room was very clean. I arrived at the hotel at 6 am and even though the check in time was 12 noon, I received a room until mine was available. I very much appreciated the generosity of the hotel.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.