El Cielito Hotel-Baguio

Excellent stay, room very comfortable and clean. Our next time in the city we may select this place again. Again thank you..

Staff were very helpful. Kudos to the security guard and evening waitress. Breakfast was excellent.

Clean and accessible to shopping areas, courteous staff, nice food

My family and I stayed for one night. We're happy that we got into this nice place. They have a clean room, it's very relaxing and their staffs were very accommodating. Highly recommended!

The place is quiet and the staff are very easy to call on. They give priority to the comfort of the guests which is a characteristic Filipino trait: hospitality. I love how they treat all of the guests the same too regardless of status. Kudos to the staff!

Location was great! Cozy room and spacious.Locally offered delicious filipino foods but not too many choices. Overall, well recommended! Thank you!

One of the room service personnel barge in on our room just to check and put some notes on the side table. To think I was sleeping with my undergarments only. Very disappointing! Very unethical!

Good stay at this hotel although the room was on the smaller side for the price. There was a particular musty smell, but for a one night stay, it was ok. Good water pressure, and great breakfast.

Good location and hepful staff with very clean rooms

I like the location since its near places like the park etc. The employees were cheerful and easy to talk to. I just had some comments on their facilities like the hair blower wws not functioning, there were no coffee cups, tgere was only 1 chair in our room. My neighbor was so noisy even late at night. But overall i had a pleasant stay for the 4th time in this hotel.

The beds are hard to sleep on. My wife got bitten by bugs and up to now she has rashes on her skin. Beddings was not replaced they only fix it like they replaced the bedsheet

Check-in was very easy and luggage was taken to the room for us. Rooms are locked with a keycard touch-in system, easy-to-use. The area was quiet- no noise from outside. But noise from the corridor was disturbing - needs better sound insulation for the rooms. Sometimes the noise seemed to be other guests, sometimes hotel staff moving things around. Breakfast included a small buffet with a reasonable range, including Filipino breakfast foods, fresh fruit and pancakes or French bread. Coffee was not so tasty. But you could purchase a good espresso from the cafe. The cafe also had a range of cakes available. Staff in the cafe sometimes were chatting amongst themselves rather than paying attention to customers - this particularly when the supervisor was not around. Other times they were very good. The hotel location was good, just a 10 minute walk to the very centre of town, and very convenient for the route of the Panagbenga parades.

Hotel has very friendly staff, great location, good food, and fast wireless internet connection. However, our bathroom has molds and ineffective sound proofing. The hotel staff is very kind that they placed us in an air-conditioned room for free because we raised some concerns. Potential guests should choose the air-conditioned rooms if they do not want to be disturbed by other hotel guests.

El Cielito's best feature is its proximity, walking distance, to Baguio Cathedral, Burnham Park and SM Mall. Staff most helpful are the security guards and housekeeping, restaurant and front desk, most specially, need A LOT OF TRAINING for improving above and beyond services, courtesy.... they were not even aware of the "5 feet rule" - verbally greeting guests walking through or lounging at the lobby or standing near the FD, none of them were even giving Happy New Year greetings to guests, it's like having a full house is a big BURDEN to them! Rooms definitely need renovations. Hot water system though is working just fine! Many thanks to Expedia for getting us reservation during a really peak New Year's Eve visit in Baguio City.

Hotel is conveniently located near sm. hotel is overpriced and over rated. Don't even have brush and toothpaste. No aircon. Hot and cold shower is fine. Elevator stinks, need cleaning. Friendly and helpful staff. free breakfast.

The hotel is excellent because of the location. Nearby restaurants and shops are bonus. Hot water would be nice fir showering. Thanks!

The place was nice, quiet, and close to the city centre. The room was just the right size. Staff are friendly and accommodating. But I noticed that the sink in the room was clogged and was not draining fast enough. Other than that it was a good hotel experience.

food was bad

It was pleasant. The bath floor towel must be changed everyday.

Stay was great, staff were helpful and breakfast was very nice.