Fersal Hotel Neptune Makati

Hotels
7.3
/10
Pleasant
263 reviews

What Guests Say About Their Stay

Larry
10.0
/ 10
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Leonardo
10.0
/ 10
Excellent service received when I check at from the front desk ( Sherry, Faith) and the other 2 guys at the front desk. Daily clean up from the housekeeping fresh towel, Nescafe instant coffee supply. The room has a kettle for you to boil water for coffee or tea & also has a fridge in the room.& also toothbrush, toothpaste soap & shampoo. Thank you from the Security, Bellman, housekeeping & Gino looking after my daily breakfast an excellent service I had received. Will ve back next year.
Verified traveler
10.0
/ 10
Convenient for shopping and restaurants. The location is great. Only thing is i found the bathroom small.
In the Area
See Map
No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Fersal Hotel Neptune Makati is located in area / city Bel-Air. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Fersal Hotel Neptune Makati

No. 107 Neptune Street, Bel Air II, Bel-Air, Makati, Metro Manila, Philippines
Discover More Places
Others Fersal Hotel Neptune Makati
Others 2 Fersal Hotel Neptune Makati

Discover More About Fersal Hotel Neptune Makati

Location


Fersal Hotel Neptune Makati is located in area / city Bel-Air.

About Fersal Hotel Neptune Makati

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Fersal Hotel Neptune Makati.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fersal Hotel Neptune Makati exclusively for you.

With all facilities offered, Fersal Hotel Neptune Makati is the right place to stay.

All facilities in Fersal Hotel Neptune Makati

Others Fersal Hotel Neptune Makati
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in Fersal Hotel Neptune Makati

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fersal Hotel Neptune Makati
33
Number of floors in Fersal Hotel Neptune Makati
4
Another facilities in Fersal Hotel Neptune Makati
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Fersal Hotel Neptune Makati

What are available facilities at Fersal Hotel Neptune Makati?
There are top facilites at Fersal Hotel Neptune Makati such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fersal Hotel Neptune Makati?
The standard check-in time at Fersal Hotel Neptune Makati is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fersal Hotel Neptune Makati provide breakfast?
Yes, Fersal Hotel Neptune Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati has a 3.0-star rating.
How many floors does Fersal Hotel Neptune Makati have?
Fersal Hotel Neptune Makati has 4.
See All

More Reviews from Other Guests in Fersal Hotel Neptune Makati

7.0
Pleasant
From 191 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fersal Hotel Neptune Makati

Number of reviews per page
20
40
Top reviews
Emy
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion
Read More
Lailah
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly staff and nice location
Lailah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location and affordable hotel
Roberto
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

First of all we had to change 3 rooms before find a suitable one , electrical problem, TV didn’t work, very noisy from the street, then breakfast room service, they give what they like , no suitable for foreigners, no choice ! ants on the bathroom around your toiletry to have an air drier asked a few time then get one after 3 day very disappointing
Read More
Josephine
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
RUBEN II
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Larry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Allan
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Clean and spacious room, approachable staff, value for money
Juan Pan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Generally good for short stay
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Reasonable price, location is great, accommodation is good!
Juan Pan T
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Comfortable and relaxing
Tony
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Breakfast was not great.
masaki
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
james
icon-Leisure
Leisure
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

cockroach was annoying. This was a quarantine hotel and they did not tell us.
ANGELINA
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Read More
Verified traveler
6.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Verified traveler
4.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Patria
icon-Leisure
Leisure
6.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Only good thing are the STAFF
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The property was fine, except for where my room was located near the street thus making it very noisy at night and in the morning. Also for some like me its not a great positive to be so close to burgo street, for some it might be,
Joel
6.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Great location for the mall and the bars, but its noisy and wasnt the cleanest place. Not bad for the money though.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Fersal Hotel Neptune Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 191 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fersal Hotel Neptune Makati

Number of reviews per page
20
40
Top reviews
Emy
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion
Read More
Lailah
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly staff and nice location
Lailah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location and affordable hotel
Roberto
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

First of all we had to change 3 rooms before find a suitable one , electrical problem, TV didn’t work, very noisy from the street, then breakfast room service, they give what they like , no suitable for foreigners, no choice ! ants on the bathroom around your toiletry to have an air drier asked a few time then get one after 3 day very disappointing
Read More
Josephine
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
RUBEN II
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Larry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Allan
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Clean and spacious room, approachable staff, value for money
Juan Pan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Generally good for short stay
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Reasonable price, location is great, accommodation is good!
Juan Pan T
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Comfortable and relaxing
Tony
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Breakfast was not great.
masaki
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
james
icon-Leisure
Leisure
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

cockroach was annoying. This was a quarantine hotel and they did not tell us.
ANGELINA
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Read More
Verified traveler
6.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Verified traveler
4.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Patria
icon-Leisure
Leisure
6.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Only good thing are the STAFF
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The property was fine, except for where my room was located near the street thus making it very noisy at night and in the morning. Also for some like me its not a great positive to be so close to burgo street, for some it might be,
Joel
6.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Great location for the mall and the bars, but its noisy and wasnt the cleanest place. Not bad for the money though.
Number of reviews per page
20
40