What do past guests say about Franchise One Hotel?

Franchise One Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Franchise One Hotel

Name: Franchise One Hotel
Address: 7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Pio del Pilar, Makati, Metro Manila, Philippines, 1230, 7430 Santillan Street Corner Fernando, Metro Manila, 1230, Philippines
Rating: 7.1

Hotels

7.1

/10

Pleasant

90 reviews

What Guests Say About Their Stay

emj

10.0

/ 10

been there last year and this month october 2015 very nice , relaxing and comfortable .. i will go back there whenever im in manila 👏👍

bangkayz

10.0

/ 10

All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks

Lani

10.0

/ 10

Service was fantastic, the staff was friendly and attentive. I quite liked this hotel in a previous stay, so we keep coming back!!!

In the Area

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7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Pio del Pilar, Makati, Metro Manila, Philippines, 1230

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Franchise One Hotel is a hotel in a good neighborhood, which is located at Pio del Pilar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Franchise One Hotel

7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Pio del Pilar, Makati, Metro Manila, Philippines, 1230

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Location

Franchise One Hotel is a hotel in a good neighborhood, which is located at Pio del Pilar.

About Franchise One Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Franchise One Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Franchise One Hotel exclusively for you.

With all facilities offered, Franchise One Hotel is the right place to stay.

All facilities in Franchise One Hotel

Others

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Food and Drinks

Breakfast

Things to Do

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

General

Parking

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in Franchise One Hotel

Important Note

Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: PHP 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 13:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 13:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Franchise One Hotel	28
Number of floors in Franchise One Hotel	5
Another facilities in Franchise One Hotel	Others, Smoke-free area, Coffee shop, Luggage storage, Multilingual staff

Frequently asked question in Franchise One Hotel

What are available facilities at Franchise One Hotel?

There are top facilites at Franchise One Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Franchise One Hotel?

The standard check-in time at Franchise One Hotel is starting from From 13:00 while the latest check-out time is at Before 12:00

Does Franchise One Hotel provide breakfast?

Yes, Franchise One Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Franchise One Hotel

Franchise One Hotel has a 3.0-star rating.

How many floors does Franchise One Hotel have?

Franchise One Hotel has 5.

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More Reviews from Other Guests in Franchise One Hotel

Overall Ratings & Reviews Franchise One Hotel

Traveloka (11)

Other sources (79)

7.0

Pleasant

From 79 reviews

Cleanliness

7.2

Room Comfort

7.0

Location

6.6

Service and Facilites

7.6

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Traveler Reviews Franchise One Hotel

Number of reviews per page

Top reviews

Verified traveler

2.0

/10

Reviewed 445 week(s) ago

Hotels.com verified review

really bad!

4.0

/10

Reviewed 453 week(s) ago

Expedia Group verified review

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.

eddie

4.0

/10

Reviewed 468 week(s) ago

Expedia Group verified review

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.

Verified traveler

4.0

/10

Reviewed 499 week(s) ago

Hotels.com verified review

No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.

Verified traveler

6.0

/10

Reviewed 527 week(s) ago

Hotels.com verified review

It was a good stay. It is a nice hotel for one night. Good eateries nearby and a very safe location

Verified traveler

6.0

/10

Reviewed 527 week(s) ago

Hotels.com verified review

Basic accommodation, convenient for my needs at a very reasonable price without too much frills

emj

10.0

/10

Reviewed 527 week(s) ago

Expedia Group verified review

been there last year and this month october 2015 very nice , relaxing and comfortable .. i will go back there whenever im in manila 👏👍

RICK

6.0

/10

Reviewed 542 week(s) ago

Hotels.com verified review

Nice place a few concerns are breakfast did not include American cuisine. They do not have an elevator. I ask for the roaches to cleaned up out of our room while we went to dinner and they did not.

okuno

6.0

/10

Reviewed 545 week(s) ago

Expedia Group verified review

You must need to fix your toilet bowl. It does not drain!

Francis

8.0

/10

Reviewed 550 week(s) ago

Hotels.com verified review

Mainly chose this hotel b/c of price and location. Very pleasant surprise! From the previous reviews I expected something of lesser experience. There were 3 of us with 2 double beds. The room was clean and tidy, but felt a little small b/c the two other travellers had a little too much luggage. The area felt safe even at night. Lots of shops and street vendors around, so if u needed some necessaries they were close by. The only negative is that they don't have a lift, but there was always someone there to help u with ur baggage.

Adam

8.0

/10

Reviewed 567 week(s) ago

Expedia Group verified review

Overall a very positive experience with excellent cable Internet available for 200 PHP per day, friendly staff, good location near major highways, shopping, and train station, and hot water as well as excellent air conditioning. Unfortunately, the hotels has many rules and just reading them makes one feel like a school child being reprimanded, however this is a minor inconvenience. Cleanliness could have been a bit better, and there were some bugs in the room, but I think this is unavoidable given the tropical climate. I will definitely stay here again on any future visits to Manila.

bangkayz

10.0

/10

Reviewed 567 week(s) ago

Expedia Group verified review

All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks

8.0

/10

Reviewed 590 week(s) ago

Hotels.com verified review

I stayed here in order to pick up my visa for India. The hotel is located in the Makati biz area and thus useful for anything related there. Rooms are small but comfortable. Bed was nice and comfortable, with decent pillows -- something usually missing in the Philippines. Nice shower with big "rain" shower head. internet truly only in lobby. Nice lobby restaurant with good breakfast. 2 shopping malls just around the corner. Good value for what u get.

fliplover2001

6.0

/10

Reviewed 631 week(s) ago

Hotels.com verified review

Very hard to find and hi traffic area, not good for meeting others for fun times.

Verified traveler

8.0

/10

Reviewed 686 week(s) ago

Expedia Group verified review

taxis didnt know the hotel but found it without any problem. plenty of hot water and internet access was good. the people working there were very friendly and helpful

Fresh and Clean

8.0

/10

Reviewed 708 week(s) ago

Hotels.com verified review

Staff was great. Location was 15 minutes (via skyway) to airport. Mang Inasal just around the block. Very clean. Their wifi rules are annoying, you have to ask them for extra 60 minutes over and over. No elevator. Someone has to follow you to your room to turn your a/c on for you.

Verified traveler

6.0

/10

Reviewed 712 week(s) ago

Hotels.com verified review

The hotel is OK, but we don't think we got a good deal for what we paid.The room was generally OK and clean, but the towels needed replacement.

John

8.0

/10

Reviewed 717 week(s) ago

Hotels.com verified review

Friendly staff, good roomservice. Good thing that you could rent a laptop to your room. A small minus to the staff for forgetting my wakeup call one morning.

Verified traveler

6.0

/10

Reviewed 723 week(s) ago

Hotels.com verified review

Hotel staff were great but there was no sunlight in the bedroom, street it was on was pretty rough and not a single taxi driver knew how to find it. Food was great, dining room good.

Verified traveler

4.0

/10

Reviewed 725 week(s) ago

Expedia Group verified review

Not much here...Basic place with very basic rooms and even more basic bathrooms. Breakfast was not good. Location is off the main drag so requires a taxi ride. It's in the "Washington" area of Makati.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.