Hotel Sogo Dau

Everything ok, except the wifi connection

It takes time to checkin and the toiletries provided is limited. I have to asked for another one.

Staff were smart helpful and efficient. Room was smart and clean and shower hot. Air conditioning was old fashioned and water was dirty light brown. Offers and service were very good

Receptionist got confused as my sister went to check in as I couldn’t make it to the trip. They’ve also charged her for dental kits when she asked but it’s supposed to be included for staying for 7 nights which was later corrected by a staff member. They’ve also called her that she got 20 mins to check out when it’s only Monday and check out is Wednesday. I think staff needs more training and improving customer service.

Very good service and stuff

Their night shift supervisor was kind to assist us and did his best to accommat what were asking.

I heard one staff member saying” that’s why I hate foreigners” the rest of the staff were really good and went out of their way to help. A fairly pleasant experience.

Excellent customer service.And close to all amenities.Highly Recommended.

2 minutes away from bus terminal

It’s ok

concierge good they do well, food is good room is good for my day I sleep well coz I’m so tired on my trip. Evening time brush and use basin is choke - move us to horrible room noisy aircon bus trycicle even next room here they shower midnight that’s my nightmare I experience in room 211 suggest only they should separately oversea booking to daily booking special d room if guest can sleep well or not as we pay correctly.

Our second stay at this hotel, We still had to ask multiple times to exchange dirty towels each night. Also, very disappointing that we had no Wi-Fi in our room. The shower drain was slow so the bathroom flooded during each shower. Desk staff are fast but also very cold and too business like. Room and other staff are very friendly. Hotel is very well kept and maintained.

Clean, Quiet and right next to the Dau Bus Terminal. Wi-Fi was strong. You need to ask then call multiple times before they exchange your towels. Desk staff seem rushed and too business like. Poor customer service manners.

Mosquitos in the rooms.pls make sure eliminate those.

We love the jacuzzi and the place was clean. Prompt service and they ask if you need any assistance in gettin grab taxi

I liked the 24-hour stay regardless of check-in time. Gives value for money and sure booking!

the room ambiance

Fantastic location, staff and rooms !!!!! Have been in the Philippines many times and this was my first time in SOGO, and will not be our last. From JoJo To Rolle, they make sure your stay will be trouble free.

The room smells cigarrete and the sheets are not good enough.

I am PWD and all the worker here is very accomodating. They help me around with everything I need, also they are very friendly. Thank you everyone. I will tell all my family to stay here if they needed a hotel.