Ipil Suites El Nido

The staff are very friendly and accommodating. But an unpleasant smell of a restroom is very strong when you enter the hotel. And the property needs renovation to keep up with other hotels in the city.

I believe the hotel was misrepresented in the photos. Its a ran down hotel and i think the photos online must be from 5+ years old. To start we had numerous flying ants come from the aircon, wifi was almost unuseable within 15 ft of router with 4 bars connectivity. It was like they had the internet throttled. There was a filthy mattress laying against the wall outside our room the two days we were there. We were booked for two nights and left a day early and forfeited the second night there.Our breakfast was lukewarm at best and we were there right when breakfast started at 7am. There was construction going on that started hammering at 7 am. The only good things I can say about this place is its location and friendly staff. We checked out early after staying one night and finding a place around the corner that was less expensive and 5 times better than this place. You are better off finding someplace else. I cant believe the rating on this hotel was as high as it was.

Beware, the phone number listed through Expedia and Google are not for this hotel. Tried calling several times and no answer. We booked for 4 because that was the max allowed to a family room even though there were 3 beds and plenty of space for more than 4. Once we arrived at the hotel we were told each extra person in the family room is 700php per person per night. One of the reasons we were trying to call in advance was to ask if there was any charge for extra persons. Then upon our check in we were told the breakfast buffet was being canceled and we’d have to place a plated breakfast order with limited options. The breakfast buffet was one of the reasons we booked. Fortunately, they changed their mind and honored the buffet for the duration of our stay. Our room was on the 4th floor and there is no elevator. Their hallway and common area to go up the stairs was so hot and difficult to climb 4 flights of stairs. for our room, the Aircon in our room was not working strong, so we requested a floor fan to help us sleep. On the 2nd day, housekeeping removed our fan from the room without warning, and since there is no phone in the room or phone to call we’d have to go all the way downstairs to request the fan. Very inconvenient! The reception told us that housekeeping takes away the fan during the day to “dry the towels and sheets”. Hello???? You can just buy extra fans for the guests to use or at least return the fan you took! Would never recommend this place or stay again.

The property is a bit old internally, but it did the job. I would say, the door system is a bit flawed, a bit difficult to open and pull the key out when you lock it. The breakfast was really nice though, your traditional Filipino breakfast. Staff were very friendly and helpful

Wrong date was entered for our stay they would not refund or change to correct date even tho it was less than 24 hours after i noticed the date The agent said sometimes there is a GLICH in the system i had to book another hotel and loose £350.00 would not use expedia ever again

It was so close to everything. I liked it

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The place is really dated and the beds really small and uncomfortable. They’ve also had us in a room right by the street which was very challenging as you couldn’t sleep early or wake up late due to the noise. It’s in an incredible location, but because the structure is so precarious makes the stay there a very unpleasant experience.

About the only good thing about this place is the location and the friendly staff, breakfast is decent. As for the rooms, there were many broken tiles, the doors were see through due to cracking, the glass door was shattered, and absolutely no sound proofing. There were people working and partying outside all hours of the night and day so sleep does not come easy, I did not get one full nights rest. The bathroom had a gross smell to it. The beds were very uncomfortable. The air conditioning hardly worked so it was very hot at all times even after leaving the AC on 24/7. Would not recommend this place to anyone or their dog. Very dissatisfied especially for the price. When the issues of the room were brought up to staff the response was “we will have maintenance check it out” nothing was actually done. Do yourself a favour and don’t stay here.

Absolutely terrible terirble hotel. Beds weren’t cleaned, nothing worked in the hotel, the AC, TV, doors and windows all barely functioning. No fridge, no kettle and no blow dryer. The windows and doors aren’t sealed so you can hear everything outside all night as if the cars were driving pass you

This hotel is absolutely horrible. Checked in with sand in both beds, so the sheets weren’t cleaned. Towels are worned out. No fridge, the TV barely worked. The AC doesn’t respond to the remote, so we were forced to sleep with whatever temperature it decides to give us. The hotel has no kettle, or blow dryers. Overall just completely terrible. P.S. The doors and windows are not sealed, so you can hear all the cars, talking, cars and dogs the entire night.

Nice staff and convenient location

This hotel had a kind and good customer service, as most Filipino are. But the condition of the room was so bad. They moved us from our original hotel room, because the A/C was broken before we even saw our room. So we said, sure. Why not. We just arrived here anyways. They said the new room was bigger and across the road. The room looked fine at first, but issues happened. Hot water didn't work half the time, toilet would stop working 3 of 4 days there, bed mattress was HARD as a rock and aircon decided to stop working on the last 2 days. the location wise is only 2-3 mins walk to the town centre, which is nice, and most of the tricycle drivers know the name, but I feel like there's better choices for the money in the area. The breakfast was good though. Lots of options and the food was fine. Had fresh omelets on demand, fresh fruit, garlic rice, and a bunch of typical Filipino meats. It changed daily. Early around 7am, you can get pancakes too. They run out fast.

This place looks nice in the pictures but it isn’t that nice at all . There were bat/rat droppings in the rooms , and bathroom . We asked for it to be cleaned and it wasn’t . Also the critters can be very noisy at times , then water started leaking from the walls onto our luggage, they came and just threw a towel on the floor then left . It was our last night there , so wasn’t much we could do . The breakfast wasn’t covered , so theirs flys and mosquitos on all the food . The staff were nice , helped carry luggage up to the fourth floor , and killed a spider the size of a baseball in our room . But other than that wouldn’t really recommend.

I did not like this hotel at all. It’s dirty and the staff are not friendly

Bathroom was dirty and they wouldn’t clean our room

Staff so great

Location is nice walkable on night life, restaurants and shopping

There were several plusses and minuses about Ipil Suites. The location was centrally located for dining and getting around. The breakfast was good and they even opened a little early for us so we had something to eat before a 5:45 AM pickup. But there were several things I did not enjoy about our stay there. First, there was no elevator to get to the top floor. I sprained my ankle before our trip and it was difficult getting to our room on the fourth floor. The WiFi on that floor was spotty at best. The first morning there when I walked down for breakfast my hand was dirty due to the dust on the handrail. The small room is very small and I would not recommend it. We upgraded to a larger room which was fine. The sink in the bathroom didn’t have super hot water which made shaving challenging. I always feel a nice place is in the details and I didn’t enjoy the details at Ipil Suites.