Kokomo's Suites Hotel

Thanks again for the wonderful stay ,and friendly staff and clean room,see you again,😊

Nice spacious rooms,nice soft bed

Easy check in and out. Staff are friendly and easy to approach. Recommended as cheap and decent place to stay when you're on a budget!

Nothing spectacular, a place to put your head down at night. Water pressure is weak, construction is going on beside the hotel so some rooms are noisy.

Okay so this hotel affordable but let's just say that the staff does. It might have the standard of America's motel. 8. Some of the major drawbacks with the hotel is we can make reservations but they don't turn to AC on in your room or you get there so it's pretty hot. All of your electronics or electrical is unplugged and if you don't tell the staff to plug it in, they're not going to offer. Front desk is what an English but rest of the staff is hit or miss. I stayed in the hotel three days and then I went to a difficult hotel to love. The major issue is there is construction going on behind and beside the hotel so certain rooms are right next to hardcore construction which is very annoying.

Terrible rating because underneath the mattress, there is not a box spring. Instead of a box spring, there is a solid wood plate which makes the mattress surface extremily firm. In the morning, I got a backpain from sleeping on the hard surface. When I complaint, the receptionist called the manager. The manager when missing and did not address the issue. We could not get in touch with her anymore. Underneath the bed there is spider town, when I came into the room nect day, there was a spider on the mattress on holidays resting.

The staff was friendly and ready to help.

Spacious rooms. Walking distance to bars/restaurants.

The room was beautiful but only problem I had was toilet had no pressure and shower had no hot water...other than that I thought it was worth more than what I paid...the staff was very polite amd helped me get a ride to manila AP with no problem.

Kokomos is a good quiet place,the cleaning service could be better,I was there a week and did not clean,the in house room for ordering dinner is really good,generous size meals

not a bad place for price

Very very nice, a little off the main drag, but still within walking distance

Location was quiet and near money changers and restaurants. Easy access to walking street or SM City Mall. No pool , no restaurant but order in from main kokomos is available.

No effort made to minimize the noise from building site a joining. The noise started at 7.30am.many check out. It is likely to last another year. No apologies they are working right up to room window

Staff friendly. Small problem in checking In, due to computer problems. Location is terrible. Too far from main road..do not feel safe..walking to and from hotel. Noise day and night due to construction next door.

Staff was great. However, construction next door made water shut off multiple times a day with no notice or schedule. Very inconvenient. And while I recognize it’s not the hotels fault, not being able to shower or flush toilet multiple times was unacceptable.

The hotel was below average... Good location but not a good hotel

A good hotel not to far from sm mall. And also close to walking street

I have Stayed before and the rooms have been refurbished a nice improvement. However on this occasion there were issues. No water for showering no toilet flusing the room smelt bad all day no cable tv one day for down time not barely enough compensation i was in a contract with Expedia I couldn’t get out off

After check in I noticed that the water in my room was a yellow colour, the staff told me that this was due to the construction next door. A couple of days later the water was shut off without notice. Water could not be restored that evening so I was relocated to the main Kokomos Hotel into a dingy little room full of mould. Stayed there a couple of days and was told that I would have to move again to a room above the bar, I was then advised that water had been restored to Kokomos Suites Hotel so I returned. Water was more yellow than ever and it was turned off periodically without warning because apparently they needed to fill their water tank. The receptionist did her best to explain the situation saying that their water supply problem was caused by the construction next door. It seems like the hotel does not have city water service and relies on pumping the yellow water from a well which the construction was affecting. I'm not sure how reliable the explanation for the water problem was but I do know that it is not acceptable to supply unsafe water to your guests and to cut water supply constantly with no notice. The owner was nowhere to be seen and it seems like he doesn't care about his guests. I cancelled my next booking with them because I do not want to shower in disgusting yellow water and I am not confident that this issue will be resolved any time soon.