Mansion Garden Hotel

Staffs are friendly, i stayed here 2years ago and it was nice, came back for overnight with my husband it change i thing you have to upgrade the bed its not confortable to sleepin, h20 presure in the shower is not great and we seen small cockroach around...need to improve...it was good before this thime👎👎👎

Perfect

Clean and friendly staff.

convenient...need more security.....staff were all excellent...

The bathroom was very dirty and the room could have been cleaner as a whole.

Excellent for an economical stay and yet decent.

It was a convenient walk to multiple areas. High speed Wi-Fi was nice for business purposes. The room for the loft was extremely hot, I had the A/C on full blast but still didn’t make a difference!

Staff was extremely friendly & worked enthusiastically to get your needs addressed. The only complaint was their broken treadmill, which according to management has been broken for quite sometime. I also recommended they provide a water dispenser for gym users. This hotel is one of those hidden gems, that I would highly recommend!

No hot water in the shower

Good price

Great place to stay!!!

The hotel put us in a room with a very noisy neighbor and we asked to be moved. We were then moved to another room that was hot but the air conditioner was turned on and we left to do some shopping. When we got back the room was still very hot and we complained and they sent housekeeping to investigate- they arrived and said we should wait 15 minutes for the room to cool. They then said they would send engineering to fix the air conditioner. We said we needed a room with an operating air conditioner and the front desk eventually found a room which was next door to the hot room and which had an operating a/c. Each time the room was changed we had to go back downstairs to get new room keys and new vouchers for breakfast. The hotel staff was not especially helpful through this whole process and we had to haul 3 heavy bags up one flight of stairs due to the weird hotel layout. I am in my late 60’s and did not appreciate the lack of support and service. The breakfast was a buffet but also prepared eggs if asked. The staff there seemed more interested in playing with their cell phones and flirting with each other than providing service. The food was of average quality and was nothing special. We did have a car and needed to park it at the hotel. During our 2nd day we needed to return to the hotel to get something from our room and found that there was no parking for guests as the hotel was hosting an event, again, no help for guests. We will not be staying at this hotel again.

Great place, very clean would definitely reconmend.

Swimming pool.

The other bldg doesn’t have own elevator, so if you have heavy luggage good luck

Staff were friendly and helpful. Room was spacious and clean. The pillows, though, were not comfortable...found these hard.

Location and staff are excellent!

This hotel is a family gathering and travelers setting with wonderful staff that are ready to assist at any time.

The rooms are clean. A bit spartan and dated but clean, spacious and practical. Staff were attentive as usual. This is our go to hotel in subic.

Best hotel when in Subic - walking distance to the beach and top-rated restaurants. Parking was ample. Pool and rooms were clean. Staff was efficient. My only complaint would be the noise coming from the room above (footsteps, furniture moving) and the hallway.