Travelbee Fuente Inn

When i arrived around 2pm i ask the frontdesk that i will check in. When they check my confirmation number it was not listed on their reservation but they received the email from expedia meaning i have no rooms to stay to their hotel as they are fully booked. But the good side is Kimberly Tacbaya (Frontdesk of Travelbee Fuente) was very helpful finding solution where i have hopes from her that she can resolve the issue and she did. She transferred me to a different hotel which is same branch as she said. Since the distance between Travelbee Fuente and Big Hotel near Parkmall is quite far she said that Taxi Fare will be paid upon arrival at Big Hotel and yes it happened with the help of Armund. Overall, great customer service from TravelBee fuente because i am satisfied that Kimberly Tacbaya resolved the issue and i feel accommodated.

This was not the Travelbee I had stayed at a few years ago which is now undergoing renovation but a completely new hotel with exceptionally well appointed rooms for a budget hotel and very conveniently located downtown very close to the Fuente area. Everything is new and well made. Of course there are a few minor niggles: mirror is in a dark corner of the bathroom which makes shaving less easy and it is easy to go one floor higher than needed as the levels are not marked. Aircon is good and there are screens at the shower windows but I did encounter a couple of mosquitos so I would recommend they sprayed the rooms.

Excellent staff, clean facilities, and great location next to Osmena circle and Mango square. Budget hotel that is an exceptional value. Very strong WiFi too.