Old Town Residence - Premium Aparthotel

Pros about this stay: FANTASTIC location, great price, beds clean, air conditioning worked well, newly remodeled and WiFi worked well. Cons about this stay: I’m talking the most basic of Ammenities - only give 2 bath towels with one shower mat towel - no hand towels - room not cleaned daily - they were only able to exchange my towels once during stay. Hand soap is size of a EURO coin, shower gel is TINY and used up immediately - no shampoos/conditionars/loations. Beds felt skinnier than a regular twin size. Only 1 EURO pillow per bed. Very LIMITED space for any suitcase. Very noisy - you hear main door SLAM all night long. But location was REALLY GOOD. Note: check out time is 10am - they require proof of a good review to extend Che k out to 11am - hum….

Accommodation is in a great location but the photos on the website are clearly of a different property. Carpets were dirty, beds were uncomfortable with a tiny bathroom which had a shower that was minute! Tried to bribe us with an extra hour on the check out if we left a positive review - generally disappointing

We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available

This location is amazing! The room was good, we enjoyed our stay.

Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance

The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.

Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.

The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit. We ran out of toilet paper and there was no one to ask for more.

My experience exceeded expectations. Staff communication with WhatsApp was quick and courteous. Room was great. Ideal location to Old Town Krakow and the train station. I will definitely stay here again.

Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay

Overall an okay stay, these are not apartments, they are hotel rooms without daily servicing. Good for a night, the room and beds are small, if you are staying for longer I'd recommend somewhere else. Very convenient location for the old town.

We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually.

Great location!!

Great location, but there are lots of pubs and clubs nearby so it is v noisy at night.

had a glitch on arrival. I did not receive any message on how to get in (there is no reception). Another resident explained how they received a message with a code. after calling, they sent me a text message with a code. all good. these are amazingly small rooms, which is fine by me. don't drop the soap in the shower, as there is not enough room to bend down and pick it up. A lot of partyers stay here. expect loud conversations and singing in the hallways between 3:30 AM and 4:30 when they are returning from their outings. other than that, this was a great place with a great location1

I stayed here for 4 nights in Feb 2023 and I wasn’t too impressed. Bad Points. To start, I was given instruction on how to check in. They text you with a code for the main entrance and then a code for your room. I went to the room I was given and entered the code to get in. I opened the door and walked into a room that someone else was currently staying in (all of their belongings were spread out across the room and the place was a mess.) I called the customer service number and explained - it turned out that they sent me the wrong room details (which allowed me to enter the wrong locked room.) Of course this was a mistake, but ecause of this, I had no confidence in the hotel’s security and therefore didn’t risk leaving anything of value in the room. Instead I carried around everything I had. I waited around for roughly 15 minutes and then received the correct details. Once I was in the room, I could see make up stains on the carpet and black marks on the white walls, but they weren’t really a concern. The biggest issue I had was how well you could hear all of the other rooms. I had one room next me that was playing loud music, singing and slamming their room door all night long. On top of that, even though I had both sets of windows, the nets and the curtains all fully closed, I could constantly smell cigarettes in the room. Good Points. Great location and a good price. Room was also nice and modern, despite the abuse previous tourists!

10/10 location and the room is very modern not a bad thing to say!

The hotel was on a great location for what we required from our trip to Krakow. It was so close to the main square in the Old Town and only a short walk away from the train station making everywhere accessible. The beds were super comfortable and it was lovely knowing that after a cold day exploring the city we would welcome a nice warm shower. The apartment block itself was lovely and quiet which was very welcome after long days of early travelling. On the whole everyone was nice and clean - some stains on the carpets although this cannot always be helped (a door mat might help reduce wet footprints etc.) and it was nice to have a try to put wet boots in after a snowy day. We used the storage room for our luggage on arrival day however it is a good 10-15 minute walk away so somewhere closer/within the block would have been preferred. The room was very modern and very well done. However a manual/guide for the heating/air con unit would have been great and the bathroom would often feel much cooler than the room (which can be quite a shock in the morning with the cold tiles on your feet). Overall a lovely seat which we thoroughly enjoyed. Would recommend it to friends and family to come and stay in the future.

This apartment was spotlessly clean and well located. It was less then 10 minutes from the train station & a few minutes walk from the main square. Would highly recommend.