Turnau City Aparthotel

Apartments
8.4
/10
Very Good
340 reviews

What Guests Say About Their Stay

Portia
10.0
/ 10
We had a great stay at Turnau City Aparthotel. The apartment was clean, comfortable, and well-equipped—perfect for a short city break. The location was convenient, close to shops, transport, and local attractions. Check-in was a bit tricky at first since there’s no front desk when you arrive, but the staff were very responsive. They replied to emails promptly and were just a phone call away whenever we had questions or needed assistance. Once we got settled in, everything went smoothly and we really enjoyed our stay. A solid choice for anyone looking for a cozy, self-contained stay in the city!
Jonah
10.0
/ 10
A brilliant stay and cosy apartment, along a street with a supermarket and a short walk away from the square in Old Town. Had all the necessities for a good stay but didn’t have loo paper so an FYI! Also, can be quite noisy if people above are moving about in the night.
Edith
10.0
/ 10
Very nice apartments- only check in is very problematic and confusing. Check in is weird and short time open- communication needs improvement
In the Area
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ul. Szlak 50/220, Województwo Małopolskie, Poland, 31-153

Main Facilities

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WiFi
Elevator
Turnau City Aparthotel is located in area / city Lesser Poland Voivodeship.
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ul. Szlak 50/220, Województwo Małopolskie, Poland, 31-153
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Discover More About Turnau City Aparthotel

Location


Turnau City Aparthotel is located in area / city Lesser Poland Voivodeship.

About Turnau City Aparthotel

With all facilities offered, Turnau City Aparthotel is the right place to stay.

All facilities in Turnau City Aparthotel

Others Turnau City Aparthotel
Others

Hotel Services

  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Laundry service

Things to Do

  • Shops
  • Garden
  • Shops

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

General

  • Parking
  • Parking (surcharge)

Nearby Facilities

  • Grocery
  • Hair salon

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Turnau City Aparthotel

Important Note
  • Fee for continental breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30 per stay
  • Rollaway bed fee: PLN 60 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Turnau City Aparthotel
74
Number of floors in Turnau City Aparthotel
6
Another facilities in Turnau City Aparthotel
Express check-in, Tours, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Turnau City Aparthotel

What are available facilities at Turnau City Aparthotel?
There are top facilites at Turnau City Aparthotel such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Turnau City Aparthotel?
The standard check-in time at Turnau City Aparthotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Turnau City Aparthotel provide breakfast?
Yes, Turnau City Aparthotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Turnau City Aparthotel

8.4
Very Good
From 340 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Turnau City Aparthotel

Number of reviews per page
20
40
Top reviews
Portia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a great stay at Turnau City Aparthotel. The apartment was clean, comfortable, and well-equipped—perfect for a short city break. The location was convenient, close to shops, transport, and local attractions. Check-in was a bit tricky at first since there’s no front desk when you arrive, but the staff were very responsive. They replied to emails promptly and were just a phone call away whenever we had questions or needed assistance. Once we got settled in, everything went smoothly and we really enjoyed our stay. A solid choice for anyone looking for a cozy, self-contained stay in the city!
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Liripa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, good communication for remote access. Mattresses were thin and hard, so if you like a firmer place to sleep, then this is your location. I would not oppose returning here.
Jeanne
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

really nice room and good location. We only needed the curtains to be fully drawn, so it was dark. An extra bedside table and a couple of bedside lamps would be good. A little more cutlery would be desirable. But all in all a good experience and nice with the underground parking.
Karen Jean
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice apartment (with washer).
Ravindra
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bed was very uncomfortable. There were stains on the bed sheet. The toilet seat had hair on it and was not clean
Verified traveler
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good, Clean accommodation, however the email instruction was sent to me in Polish to get entry to the hotel. I had requested the email be sent in English - which I never received. Walking to the old town square in the day is fine, but bit much for evening walk home. Not bad stay over all.
Greig
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

location is great easy walk from the train station, check in instructions easy to follow and understand. The only trouble was the light above the unit door was blown the the numbers on the lock box very hard to read even with iphone light on it, apartment was spacious had requested twin bed but the second bed not made up. The door handle to the outdoor patio broken and fell off unable to use and while the map said there was a reception desk in our building there was none I could find to report it. Washing machine does not have dryer function, also of not no microwave in the kitchen or toaster
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nicholas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Decent option not far from old town. Central location near public transport. Clean quiet apartment. Managed to get into venue earlier than normal time.
Jonah
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

A brilliant stay and cosy apartment, along a street with a supermarket and a short walk away from the square in Old Town. Had all the necessities for a good stay but didn’t have loo paper so an FYI! Also, can be quite noisy if people above are moving about in the night.
Edith
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice apartments- only check in is very problematic and confusing. Check in is weird and short time open- communication needs improvement
Brian
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Really nice apartment with rooftop terrace, in a good area close to the main railway station. Only small quibble, the mattress was too soft for my liking and unusually it was only 140cm wide.
Christopher
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very interesting that there's no real check-in as you just receive your key at the door of your room. Everything was clean and communication was very good. Perfect location for me.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Location and room conditions are good. Communition is so bad. They don't reapond well and notice in advance. Since here is not a hotel, the reapond is very important but they didn't.
Nazar
icon- Family
Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice apartment, beautiful view, nice communication;)
Tanya
icon- with Children
with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice place to stay overnight
CHRISTOPHER
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We were booked in for 7 nights and left after 4. We booked into a different property for the remaining 3 nights. The flat contained absolutely no information at all not even where the reception was, the tv didn't work, the exit onto the balcony was too high, we had 1 hand towel and when we asked for another it took a 2nd visit next day to get it. But the killer was the bed, it was like lying and sinking into a souffle and trying to climb out in the morning after having no sleep. It was 4 nights of hell. We eventualy got to the stage were we had to leave.
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Tim
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Different room than on photos provided. No parking available in garage. Breakfast not worth it. We informed via WhatsApp that we do not eat meat, yet we received box with vegatables and cheese woth meat on top. No reply given from property on our comments.
Weronika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean property walking distance to market square and train station. Would highly recommend!
Hani
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Location is great, unit is a nice size. However unit needs quite a few upgrades to make it comfortable eg better mattress, better sound proofing, more supplies in kitchen eg Pan, better maintenance, reliable WiFi and more standardized features eg air conditioning only available in some units and bed sizes differ. This is a function of supply of units being quite different. You can end up with a great unit or one that’s a miss. Makes for an unpredictable expertience
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David
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Good sized studio apartment. Great location. Good access to buses, trams and the main train station. Coffee shops, shopping centre and food options all close by. Apartment had a few initial problems (toilet cistern took 20 minutes to refill, showerhead was useless) but helpful office staff got these problems rectified quickly. Bed had 2 slats missing which were not replaced but we moved them to an area of the bed that didn't affect sleeping too much. Bathroom could be cleaner. In a 6-night stay, nobody changed the towels or topped-up the toilet roll. But even after these small negative points we would definitely stay again due to great value for money. Thanks
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Number of reviews per page
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