Turowka Hotel & Spa

Hotels
9.4
/10
Exceptional
375 reviews

What Guests Say About Their Stay

Roman

10.0
/ 10
The staff were fantastic—always helpful, friendly, and ready to assist. The rooms were clean and well kept. For a four-star hotel, one might expect softer pillows; unfortunately, the ones provided were quite large and the filling inside them felt lumpy and knotted. The bedsheets were also somewhat worn and torn. There were a few other minor issues: the bathrobes were worn and rather small, even for my wife who is slim, and there was no soap dish in the bathroom. The swimming pool could also benefit from some maintenance, as the hanging lights and electrical connectors under the water didn’t feel particularly reassuring. Overall, the experience was excellent, and any shortcomings were more than made up for by the truly lovely hotel staff.

Jade

10.0
/ 10
Room was cleaned every day Grounds and hotel were lovely Pool was nice Breakfasts were tasty

Izabela

10.0
/ 10
This is a beautifully restored hotel placed in an old historical building that used to be connected with the Wieliczka Salt Mine. The adjacent spa with saunas, jacuzzi and a sizeable pool is a wonderful addition. Clean, cozy, quiet with a lot of character. The location is great and the staff is friendly.
In the Area
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Ul. Zeromskiego 1, Wieliczka, wielicki, Małopolskie, Poland, 32-020

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
Turowka Hotel & Spa is located in area / city Wieliczka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Turowka Hotel & Spa

Ul. Zeromskiego 1, Wieliczka, wielicki, Małopolskie, Poland, 32-020
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General


Near Wieliczka Salt Mine

Location


With a stay at Turowka Hotel & Spa, you'll be centrally located in Wieliczka, a 3-minute drive from Wieliczka Salt Mine and 14 minutes from Main Market Square. This family-friendly hotel is 7.4 mi (12 km) from Royal Road and 7.6 mi (12.2 km) from Wawel Castle.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Salt City - 0.5 km / 0.3 mi
Wieliczka Salt Mine - 0.8 km / 0.5 mi
Bonarka City Centre - 8.8 km / 5.5 mi
Oskar Schindler Factory - 10 km / 6.2 mi
Museum of Contemporary Art in Krakow - 10.1 km / 6.3 mi
Tadeusz Pankiewicz’s Pharmacy in Krakow Ghetto - 10.2 km / 6.3 mi
Krakus Mound - 10.2 km / 6.4 mi
St. Joseph's Church - 10.3 km / 6.4 mi
Father Bernatka Footbridge - 10.7 km / 6.7 mi
Old Synagogue - 10.8 km / 6.7 mi
Galicia Jewish Museum - 10.9 km / 6.7 mi
New Jewish Cemetery - 10.9 km / 6.8 mi
Park Handlowy Zakopianka - 10.9 km / 6.8 mi
Remu'h Synagogue - 10.9 km / 6.8 mi
Jewish Cemetery - 11 km / 6.8 mi

The preferred airport for Turowka Hotel & Spa is John Paul II - Balice Airport (KRK) - 26.5 km / 16.5 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from March 14 to March 15:

  • Hot tub
  • Swimming pool

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Spending a day of fun is easy with the theme park shuttle (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wieliczka? This hotel has 3972 square feet (369 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy Polish cuisine at Turowka, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 53 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Turowka Hotel & Spa

Bar, Cafe and Lounge Turowka Hotel & Spa
Bar, Cafe and Lounge
Entertainment Facility Turowka Hotel & Spa
Entertainment Facility
Functional Hall Turowka Hotel & Spa
Functional Hall
Common Space Turowka Hotel & Spa
Common Space
Lobby Turowka Hotel & Spa
Lobby

Things to Do

  • Indoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Billiard

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Turowka Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Turowka Hotel & Spa
53
Number of floors in Turowka Hotel & Spa
3
Another facilities in Turowka Hotel & Spa
Indoor pool, Barbecue, Picnic area, Garden, Spa

Frequently asked question in Turowka Hotel & Spa

What are available facilities at Turowka Hotel & Spa?
There are top facilites at Turowka Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Turowka Hotel & Spa?
The standard check-in time at Turowka Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Turowka Hotel & Spa provide breakfast?
Yes, Turowka Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Turowka Hotel & Spa
Turowka Hotel & Spa has a 4.0-star rating.
How many floors does Turowka Hotel & Spa have?
Turowka Hotel & Spa has 3.
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More Reviews from Other Guests in Turowka Hotel & Spa

9.4
Exceptional
From 375 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Turowka Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jakub
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pool was excellent
Roman
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were fantastic—always helpful, friendly, and ready to assist. The rooms were clean and well kept. For a four-star hotel, one might expect softer pillows; unfortunately, the ones provided were quite large and the filling inside them felt lumpy and knotted. The bedsheets were also somewhat worn and torn. There were a few other minor issues: the bathrobes were worn and rather small, even for my wife who is slim, and there was no soap dish in the bathroom. The swimming pool could also benefit from some maintenance, as the hanging lights and electrical connectors under the water didn’t feel particularly reassuring. Overall, the experience was excellent, and any shortcomings were more than made up for by the truly lovely hotel staff.
Read More
Jade
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was cleaned every day Grounds and hotel were lovely Pool was nice Breakfasts were tasty
Izabela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is a beautifully restored hotel placed in an old historical building that used to be connected with the Wieliczka Salt Mine. The adjacent spa with saunas, jacuzzi and a sizeable pool is a wonderful addition. Clean, cozy, quiet with a lot of character. The location is great and the staff is friendly.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place to stay. Excellent food and service, beautiful property, and very close to the Salt Mine.
Serhiy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very good
Weronika
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice pool, delicious breakfast, great service and very quiet rooms.
Julia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Hotel is beautiful, location great but there were too many flaws which will not have us returning for our frequent trips back home to PL. - First and foremost, booked this non-smoking room with a balcony, neighbor was a chain smoker so entire stay we breathed second hand smoke morning and night - front desk was aware & told us guest was leaving soon, didn't matter because the next neighbor over also smoked. Entire room/carpet/drapes smell like smoke suggesting previous guests smoked as well. - Railroad behind was very loud until 11pm - Restaurant below this 'luxury room' is extremely loud, music playing nightly until 10-11pm. Staff aware.
Read More
Maupert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It is a typical 'old' Polish atmosphere. Make it a bit more cosy. The pizza's are good. But the rest of the menu can use a bit of a face lift to make it more attractive. Most people i saw were eating pizza ;-)
Iva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice, clean, comfy, A/C worked well, food delicious, indoor pool new and interestingly designed, beautiful garden, everything well kept.
Volodymyr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a perfect stay at Krakow; the hotel was close to everything, excellent customer service, clean and comfortable bed, delicious breakfast!
Damian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Turowka. Room was clean and spacious. We were bit surprised that there was no curtain or blinds on the window but mayne it motivated us to get up early. Spa treatment was fantastic. Everyone was helpful and friendly. Massive highlight was the food at the restaurant. Whatever we ordered was delicious. Salmon, Steak, duck dumplings, pizza and great variety on breakfast buffet. Thank you so much for everything.
Read More
Jolanta
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Read More
Bozena
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent
Robert
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Corinne
icon-with Children
with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Amazing place! Such a great value. We loved our stay!
Lukasz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Amazing hotel, breakfast very tasty
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Conrad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Read More
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

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Lobby 4 Turowka Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 375 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Turowka Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jakub
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pool was excellent
Roman
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were fantastic—always helpful, friendly, and ready to assist. The rooms were clean and well kept. For a four-star hotel, one might expect softer pillows; unfortunately, the ones provided were quite large and the filling inside them felt lumpy and knotted. The bedsheets were also somewhat worn and torn. There were a few other minor issues: the bathrobes were worn and rather small, even for my wife who is slim, and there was no soap dish in the bathroom. The swimming pool could also benefit from some maintenance, as the hanging lights and electrical connectors under the water didn’t feel particularly reassuring. Overall, the experience was excellent, and any shortcomings were more than made up for by the truly lovely hotel staff.
Read More
Jade
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was cleaned every day Grounds and hotel were lovely Pool was nice Breakfasts were tasty
Izabela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is a beautifully restored hotel placed in an old historical building that used to be connected with the Wieliczka Salt Mine. The adjacent spa with saunas, jacuzzi and a sizeable pool is a wonderful addition. Clean, cozy, quiet with a lot of character. The location is great and the staff is friendly.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place to stay. Excellent food and service, beautiful property, and very close to the Salt Mine.
Serhiy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very good
Weronika
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice pool, delicious breakfast, great service and very quiet rooms.
Julia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Hotel is beautiful, location great but there were too many flaws which will not have us returning for our frequent trips back home to PL. - First and foremost, booked this non-smoking room with a balcony, neighbor was a chain smoker so entire stay we breathed second hand smoke morning and night - front desk was aware & told us guest was leaving soon, didn't matter because the next neighbor over also smoked. Entire room/carpet/drapes smell like smoke suggesting previous guests smoked as well. - Railroad behind was very loud until 11pm - Restaurant below this 'luxury room' is extremely loud, music playing nightly until 10-11pm. Staff aware.
Read More
Maupert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It is a typical 'old' Polish atmosphere. Make it a bit more cosy. The pizza's are good. But the rest of the menu can use a bit of a face lift to make it more attractive. Most people i saw were eating pizza ;-)
Iva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice, clean, comfy, A/C worked well, food delicious, indoor pool new and interestingly designed, beautiful garden, everything well kept.
Volodymyr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a perfect stay at Krakow; the hotel was close to everything, excellent customer service, clean and comfortable bed, delicious breakfast!
Damian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Turowka. Room was clean and spacious. We were bit surprised that there was no curtain or blinds on the window but mayne it motivated us to get up early. Spa treatment was fantastic. Everyone was helpful and friendly. Massive highlight was the food at the restaurant. Whatever we ordered was delicious. Salmon, Steak, duck dumplings, pizza and great variety on breakfast buffet. Thank you so much for everything.
Read More
Jolanta
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Read More
Bozena
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent
Robert
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Corinne
icon-with Children
with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Amazing place! Such a great value. We loved our stay!
Lukasz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Amazing hotel, breakfast very tasty
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Conrad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Read More
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40