BIO Hotel - Hotel Quinta da Serra

The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!

Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean. Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.

A nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.

Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.

the service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.

We loved the garden and the quiet location. The indoor swimming pool was lovely.

The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.

Hotel was cold. Staff not welcoming Very corporate and impersonal. The weather was terrible which didn't help but it wasn't a memorable experience in comparison to the other places we stayed in Madeira

The staff are courteous and friendly and helpful. If they were unable to help directly they could always advise where you might get the help you needed. We enjoyed our stay but did find a big disadvantage that as it was 3-4 miles inland from the express way on very difficult roads you didn't want to go into the town after dark. This meant that you ate in the hotel every night. The restaurant menu was very good although it was the same every night so you eventually ran out of choice. After dinner the place seemed to be desserted so there wasn't anything else but to return to your room and entertain yourself . The hotel is a long way from any town and most of the roads had no pavements so a car is necessary. The gardens are extensive and the hotel can arrange for a guided tour of the grounds given by their own gardener who is very knowledgeable.

Comfortable with fantastic gardens. Food good though servic seemed to be not so good at week-ends.

The hotel was good from start to finish. We were very pleased with the staff. The food was good and the service very professional. The surrounding gardens were attractive. The only drawback was the distance from the expressway, which involved a long and tortuous drive taking about 25 minutes. there were excellent facilities provided

We had the most wonderful weeks stay here, the hotel is beautiful as are the grounds. The staff were brilliant, made us feel very welcome and were incredibly friendly and polite.

Grossartiger Pool im Park heisst dass das Haus Stil hat und insbesondere das schöne Umfeld prägen. Der Pool ist prima und das Essen in der Frühstückslounge und auch die Halbpension sind zu empfehlen.

Personnel agreable, hotel calme au milieu d un beau jardin, les animations...

Wir hatten über Expedia eine Pauschalreise mit Halbpension im Quinta de Serra gebucht. Das Menü war nicht wählbar, aber wir haben immer hervorragend gegegessen! Am ersten Abend hatten wir sogar ein Abend - Buffet mit Folklore Tanz und Musik, was total nett war. Zum Pool und SPA - Bereich kann ich nichts sagen, da wir diesen kein einziges Mal benutzt haben. Der Hotelpark ist herrlich mit den Eukalyptusbäumen!!! Zimmer voll in Ordnung. Einziger kleiner Punkt Abzug für die "Henrys Bar" am Abend. Irgendwie fühlt man sich da nicht sehr willkommen bzw. war es da immer auch sehr ungemütlich kalt. Draussen (auf der Terrasse vor dem Restaurant) konnte man leider, aufgrund der Mai - Temperaturen noch nicht sitzen. Sollte dies aber mal gehen, kann man den Garten noch mehr dann bei einem netten Drink genießen! Fazit: Das Hotel liegt schon weit oben, die Fahrt ist es aber wert! Wir hatten erst überlegt, ob wir am Meer oder gar in Funchal was buchen sollten, waren aber dann froh, in diese duftende Ruhe am Abend nach den Wanderungen zurückzukommen. Die Zufahrt über die beiden Tunnels von Funchal aus ist einfach zu finden. Wir haben es aber die 7 Tage nicht geschafft den direkten Weg von der anderen Seite zum Hotel zu finden, weil das kleine Straßensystem echt der Wahnsinn ist (was aber auch immer sehr lustig war, weil die Straßen manchmal echt außergewöhnlich steil sind. Supermarkt in der Nähe. Obwohl es am Berg in Jardim de Serra liegt, konnten wir alles auf der Insel supergut erreichen.

The Hotel quinta da Serra is Surround es by a Hufe parc and they grow their own vegetable and strawberries. The delicious food is organic and they also have vegan options. The huge heated pool and the Whirlpool was definetely a Highlight for us and the Kids.

Beautiful property up in the hills and mountains above Funchal. The gardens are especially impressive. Large, clean and inviting room. Bed a little too hard and water pressure in sink and shower not impressive, otherwise nothing to complain about. Great breakfast - good selection and quality offerings. Also very tasty food in the bar. Sadly no dedicated personnel in the bar, so quite a bit of waiting time before people would come over from the restaurant. But excellent service once they arrived! Good parking as well, a little ways from the front door, and just as well, because you really need a car to stay up here. Quite a ways from anything. May not be ideal for everybody, but I really enjoyed the peace and quiet, and the drive up from Funchal is easy, on excellent roads most of the way.

Très bien

Excellent séjour.. très bon restaurant, nourriture préparée avec les produits du jardin.. La chambre spacieuse, lit confortable.. La piscine couverte était au top.. Le personnel très agréable.. Nous avons passés un bon moment ds cette hôtel..

Expérience à faire dans un hôtel précurseur en terme d'agriculture biologique, de neutralité carbone