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Hermitage Castelo - Casa Chafariz
Apartments
9.8
/10
Exceptional
30 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Excellent room in a good location in Lisbon. Comfortable with kitchen and washer. Close to great restaurants. Would definitely stay here again.
Maria
10.0
/ 10
The room we stayed in was beautiful. Comfortable, spacious everything you need. The decor tasteful and inviting. Location was great and convenient. Communication was excellent and we were greeted upon our arrival. Would definitely stay here again and will recommend to family and friends. If anything I would suggest face towels as an extra for when taking a shower. It was a great experience, thank you!
Connor
10.0
/ 10
The property was great and we had a lovely stay.
At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc.
The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
In the Area
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Rua da Esperança 4, Estrela, Santos-O-Velho, Lisbon, Distrito de Lisboa, Portugal, 1200-657
Main Facilities
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WiFi
Elevator
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Available Room Types in Hermitage Castelo - Casa Chafariz
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What's around Hermitage Castelo - Casa Chafariz
Rua da Esperança 4, Estrela, Santos-O-Velho, Lisbon, Distrito de Lisboa, Portugal, 1200-657
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Discover More About Hermitage Castelo - Casa Chafariz
Location
Staying at Hermitage Castelo - Casa Chafariz is a good choice when you are visiting Santos-o-Velho.
About Hermitage Castelo - Casa Chafariz
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get precious and unforgettable moment during your stay at Hermitage Castelo - Casa Chafariz.
All facilities in Hermitage Castelo - Casa Chafariz
Others
Hotel Services
- Express check-in
- Tours
- Express check-out
- Multilingual staff
- Front desk
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hermitage Castelo - Casa Chafariz
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for to-go breakfast: approximately EUR 17 for adults and EUR 17 for children
- Airport shuttle fee: EUR 30.00 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: EUR 26 per day(656 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 1:00 PM and 3:00 PM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 300 per stay
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - 513372091
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are required to download the property's SALTO KS mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Staff check-in assistance is available 3-8 PM, and may be available on request for late arrivals until midnight (late check-in fee applies).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hermitage Castelo - Casa Chafariz | 5 |
Number of floors in Hermitage Castelo - Casa Chafariz | 4 |
Another facilities in Hermitage Castelo - Casa Chafariz | Express check-in, Tours, Express check-out, Multilingual staff, Front desk |
Frequently asked question in Hermitage Castelo - Casa Chafariz
What are available facilities at Hermitage Castelo - Casa Chafariz?
There are top facilites at Hermitage Castelo - Casa Chafariz such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hermitage Castelo - Casa Chafariz?
The standard check-in time at Hermitage Castelo - Casa Chafariz is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hermitage Castelo - Casa Chafariz provide breakfast?
Yes, Hermitage Castelo - Casa Chafariz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hermitage Castelo - Casa Chafariz
Hermitage Castelo - Casa Chafariz has a 4.0-star rating.
How many floors does Hermitage Castelo - Casa Chafariz have?
Hermitage Castelo - Casa Chafariz has 4.
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More Reviews from Other Guests in Hermitage Castelo - Casa Chafariz
Other sources (30)
9.8
Exceptional
From 30 reviews
Cleanliness
9.8
Room Comfort
10.0
Service and Facilites
9.8
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Traveler Reviews Hermitage Castelo - Casa Chafariz
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent room in a good location in Lisbon. Comfortable with kitchen and washer. Close to great restaurants. Would definitely stay here again.
Maria
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room we stayed in was beautiful. Comfortable, spacious everything you need. The decor tasteful and inviting. Location was great and convenient. Communication was excellent and we were greeted upon our arrival. Would definitely stay here again and will recommend to family and friends. If anything I would suggest face towels as an extra for when taking a shower. It was a great experience, thank you!
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Lauren
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Lovely property but a lot of building work arohnd
Maria
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The apartment is very nice and spacious. Has a full kitchen, 2 bedrooms, 2 baths, living and dining rooms. The elevator is a bit small and there’s four flights of very narrow steps to the apartment. The breakfast box was delivered at 8am each morning. It includes a croissant, jelly, bread, fruit, plain yogurt, granola and a juice. It’s the same box every morning (1 per person). I wish it would change to include more pastries, eggs, coffee. There is a coffee machine in the kitchen and the coffee pods are included in the breakfast box. The location of the apartment is good. Short walk to restaurants and shops. Uber is quite cheap in Portugal so that’s a good way to get around.
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Connor
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The property was great and we had a lovely stay.
At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc.
The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
Read More
Laura
Leisure with Partner
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
We enjoyed our stay at this property. I would recommend it as a place to stay if you want an apartment or landing pad, but not a hotel. The property/room was very clean and the location was amazing. Everything was walkable for the most part. The only reason I didn’t give it a five is because we were there for three nights (four days) and despite cleaning the room they never emptied our garbage which was overflowing by day three (shopping, eating, drinking, etc) and they never gave us new towels even after four days. I’m all for conserving resources, but we even wipped up an accidently spilled coffee with one towel and they hung it back up to dry, which was a bit strange considering we only got two towels for the entire stay. Other than that, we highly recommend this property.
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Maxim
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Wonderful apartment in the heart of the city. With abundance of life and away from heavy tourist crowds. Wish we could stay longer. Definitely recommend!
Verified traveler
Friends and Family
10.0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
This place was the BEST. I want to keep it a secret however it feels wrong to. It was immaculate and way bigger than the pictures depicted. The area around the building is undergoing construction but do not let that deter you. You are within a 15 min walk to pink street, time out market, and so much more. There are so many tourist and local spot to entertain you and small grocery stores across the street. Parking in the nearby garage is easily to maneuver with luggage. Be sure to have cash for parking each time.
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Sudipta
Business and Leisure Family
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Wonderful property. Good location even though it is not in the city center. Great for families. The only downside is that you do have one flight of somewhat steep stairs before getting to the elevator.
Melanie
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Studio apartment was clean, spacious, and comfortable with every amenity we needed, especially in the kitchen and bathroom. The area is great - quiet for sleep but walking distance to everything and to lots of public transportation. Digital key worked flawlessly and made check-in very easy.
Benjamin
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Beautiful property, very clean and good location.
Fiona
10.0
/10
Reviewed 175 week(s) ago
Hotels.com verified review
Wonderful stay: extremely stylish & spacious apartment in tremendous location. The apartment was spotless & all communication was easy. The street is vibrant & apartment is within easy walking distance of so many areas, giving a great array of cafes & restaurants. Overall, the apartment is excellent value.
Verified traveler
Leisure Family
10.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
The room was more spacious than we expected based on the ohotos. Theresa was vey welcoming and helpful. Location is good, walking distance to many places witihin 15 mt peremeter.
Verified traveler
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
The Hermitage Castelo - Casa Chafariz has excellent apartments in a very well located part of Lisbon. It's close to the city center and Bario Alta as well as Time Out Market and many restaurants. The rooms are spacious and include a full kitchen with refrigerator and stove. The staff are friendly, helpful and welcoming.The rooms are clean and have great views.
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David
10.0
/10
Reviewed 313 week(s) ago
Hotels.com verified review
A truly wonderful bright apartment right in the centre of town. Checkin and check out were so simple and easy. As a frequent visitor to Lisbon this is easily the best place I've stayed.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Excellent location, near enough to the central areas of Lisbon to walk in either along the front or through the winding streets but far enough out to be away from the crowds. The apartment is housed in a beautiful old building and we stayed in was Santos, 1A, which was lovely, extremely keen and with loads of natural light. It had excellent amenities and Teresa and the cleaning staff could not have been more helpful and friendly. The area has loads of great breakfast places and cafes very nearby and a outside bar close by too. Would highly recommend a stay here for your time in Lisbon.
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
Everything you need in a cosy Lisbon apartment! Teresa was so helpful and the space looked and felt brand new
lucia
Leisure with Friends
10.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
amazing excellent best place in lisbon
cannot wait to come back
adam
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
For a family, Casa Chavariz is absolutely ideal. Thank you Teresa & team for helping to make our stay in Lisbon memorable. Loved the location. Loved the apartment.
Verified traveler
Business and Leisure
10.0
/10
Reviewed 335 week(s) ago
Expedia Group verified review
Location is great. Beautiful room, very clean. Great kitchen and cooking supplies. Communication and service were wonderful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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