Hotel Universal

Hotels
7.6
/10
Pleasant
485 reviews

What Guests Say About Their Stay

claire
10.0
/ 10
this hotel deserves more stars than 5. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again
james
10.0
/ 10
Very good location most place i can walking within 10 minutes and most implo
Michelle
10.0
/ 10
Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
In the Area
See Map
Avenida Aliados 38, 1st Floor, Santo Ildefonso, Porto, Distrito do Porto, Portugal, 4000-064

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Universal is located in area / city Santo Ildefonso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Universal

Avenida Aliados 38, 1st Floor, Santo Ildefonso, Porto, Distrito do Porto, Portugal, 4000-064
Discover More Places
Others Hotel Universal
Others 2 Hotel Universal

Discover More About Hotel Universal

Location


Hotel Universal is located in area / city Santo Ildefonso.

About Hotel Universal

Hotel Universal is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Universal is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel Universal

Others Hotel Universal
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hotel Universal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 13.80 per person
  • Airport shuttle fee: EUR 25 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universal
44
Number of floors in Hotel Universal
6
Another facilities in Hotel Universal
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Hotel Universal

What are available facilities at Hotel Universal?
There are top facilites at Hotel Universal such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universal?
The standard check-in time at Hotel Universal is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:30
Does Hotel Universal provide breakfast?
Yes, Hotel Universal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universal
Hotel Universal has a 2.0-star rating.
How many floors does Hotel Universal have?
Hotel Universal has 6.
See All

More Reviews from Other Guests in Hotel Universal

Overall Ratings & Reviews Hotel Universal

Traveloka (1)
Other sources (484)
7.6
Pleasant
From 484 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Affordable in the city center
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

cute older hôtel in a great central location very nice staff
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The stay was ok, we didn't choose a view and when we opened the balcony we saw sewers and garbage as our view
claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

this hotel deserves more stars than 5. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again
Randy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Bed was horrible
Tara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A bit of building work in outside street. No plug in bath! View from room not nice but we didn’t select a room with a particular view so fair enough
Evelyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is with in walking distance to everything
Gennadiy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good hotel for the value
Deborah
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There were 20 steps to go up to the property. Cramped room Window at back over fire escapes etc. air conditioning only worked when light was on
Maria Marta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .
WAH FAI
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good service , safe and quiet .
james
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good location most place i can walking within 10 minutes and most implo
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
Read More
Rona
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great location. Close to the city centre. Note that there is stairs to walk up to the reception and they take your keys to leave at reception when you leave the hotel for the day. Concierge is 24/7 and very helpful.
Ye
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nicely renovated. A surprise after entering!
James B
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.
Read More
AUDIEL
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Sonia
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing location... friendly staff...clean. parking only a block away not bad at all!
Yau Wai Alan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Overall is good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Universal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Universal

Traveloka (1)
Other sources (484)
7.6
Pleasant
From 484 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Affordable in the city center
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

cute older hôtel in a great central location very nice staff
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The stay was ok, we didn't choose a view and when we opened the balcony we saw sewers and garbage as our view
claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

this hotel deserves more stars than 5. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again
Randy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Bed was horrible
Tara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A bit of building work in outside street. No plug in bath! View from room not nice but we didn’t select a room with a particular view so fair enough
Evelyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is with in walking distance to everything
Gennadiy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good hotel for the value
Deborah
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There were 20 steps to go up to the property. Cramped room Window at back over fire escapes etc. air conditioning only worked when light was on
Maria Marta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .
WAH FAI
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good service , safe and quiet .
james
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good location most place i can walking within 10 minutes and most implo
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
Read More
Rona
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great location. Close to the city centre. Note that there is stairs to walk up to the reception and they take your keys to leave at reception when you leave the hotel for the day. Concierge is 24/7 and very helpful.
Ye
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nicely renovated. A surprise after entering!
James B
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.
Read More
AUDIEL
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Sonia
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing location... friendly staff...clean. parking only a block away not bad at all!
Yau Wai Alan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Overall is good
Number of reviews per page
20
40