Santurcia Hostel - Adults Only

The installation were great for a hostel, but their WiFi didn’t work, which caused work complications for me at points.

Hostel was full of children. Literally 17 children. Unsure if this was a school trip but certainly not adults only.

I liked how it felt homely. I got to connect with other guests who were kind and adventurous too. The staff were very quick and efficient and the small language barrier didn’t alter their service. They were great, can’t wait for my next visit.

Friendly staff cool people

Good stay

I have a nice experience in this place, - and I’m planning to return. Thanks!

Nice

I tried to cancel my reservation and they hang out on the phone

Es comodo ,encantador ,estoy listo para regresar ,tiene la playa,serca ,la placita ,los buses,es accesible

When I left I forgot my AirPods on my bed. So far it’s all my fault. However, this is where it gets bad on Santurcia’s side. When I realized I didn’t have my AirPods, I tried to reach someone at the property. After many attempts and a few “I’m not there but I will ask”, somebody told me that the person in charge of setting up the room found my Pods. Instead of reaching me (they had my number, email, copy of passport; and rooms and beds are pre-assigned), they just left the Pods in a random spot until someone took them. I finally talked to the hostel’s owner. Her answer: “It isn’t our problem” Stay away from this place. They only care about your money

Great place, just a little hard to find it.

Wonderful location

Prime location. Walking distance from everything.

Walking distance to food was good

Had a hard time finding the property with google maps, as it’s kinda hidden with just a blank green door with a door bell camera. 10min walk from the beach and great restaurants and bars, overall very good, not disappointed, at night there is lots of honking and you can hear everything. You can even hear a conversation from the ground to the second floor where the rooms are.

Great value

The hostel is good and very close to the airport but the owner puts strict rules but when it comes to delivering what the hostel promises, then its a whole different story! -I had no WiFi during my stay and texted him; he texted back but never solved the issue or followed up on me. -I was cold and requested another blanket they said there was a $5 charge WTH -the bed only have a fitted sheet and they do not provide a top sheet like any normal place. - I asked if I could check out and take a quick shower before heading to the airport in the afternoon, he replied it would cost me $20. - I haven’t seen any real employee there. Only Erica that’s a volunteer- and she was really nice. - bathroom wasn’t cleaned while I stayed there and someone 💩💩💩 and never flushed so I had to get clorox and disinfect the girls bathroom myself. - after 4pm is a self check in process I will be coming back to Puerto Rico but definitely staying somewhere else that I feel more comfortable and taken care of. $55 a night is double the price I usually pay for shared rooms in a hostel. I do not recommend renting a car if you are staying in old San Juan. It’s impossible to find parking and the traffic jam is baaad

I had to leave as soon as I entered the building. Girls room very dirty. The employee tried to scammed me, she tried to charge me with $47 saying Expedia payment didn’t went thru. The Expedia $ goes to the owner and they wanted $47 for themselves.

Had AC, convenient location with restaurants nearby, lockers, showers, and nice common rooms and terrace!

Lovely facilities and friendly people Would only suggest more clear instructions for self checkout!