Radisson Blu Hotel, Port Elizabeth

Loved everything about this hotel. Easy access to beach and small shopping area to pick up necessities and dining options. Staff was top notch! Great property!

Location was excellent. Service not up to standards for a Radisson property. Some of the Check-in staff not the most helpful or friendly. Manager was quite helpful, cant say the same for some of the other staff.

I arrived after dark and was happy to have a clean quiet room, and in hotel restaurant. The bar was quiet and not staffed, given this was off season this was staffed lighter than may have been during busier times of the year. Light renovations were ongoing to improve the building non impacted me. Wish I had arrived in day light to better know my surroundings. Great location near the beach and beach restaurant. Pool overlooking the ocean was nice, too windy to enjoy. The food at dinner and breakfast was good and room comfortable. Staff was great to coordinate airport pickup/dropoff.

The worst stay ever at a Radisson Blue. Foul smelling water dripping from the vent in the room and no water for a day (the only place in the area so it wasn’t widespread). We were moved to another sea facing room and there was a cockroach. Other people in our party also had cockroaches in their rooms - the rooms are dirty. The restaurant would not give the bar ice cream to make dom pedros that we asked for (it’s the same premise) so we went to Mac Donalds and the bar staff made them for us. THERE IS NO SERVICE OR INTEREST WHEN YOU STAY HERE This hotel should not have the Radisson name. Radisson WAS my preferred hotel but no longer after this stay

Our check-in was easy and seamless, and the staff was very helpful and friendly. However, our room was unacceptably warm for most of the evening, despite a technician confirming that everything was in working order. The walls of the bathroom were also alarmingly dirty in a few spots. There was also no printed information of any sort in the room that we could find-no area guides, no information about hotel services or amenities, or anything else. We tried the dedicated channel on the tv for that information as well, but didn’t find it there either.

Beautiful views. Great food. Many amenities

Good stay in overall

The service was impeccable. The staff greeted me by name before even providing my booking. Throughout the stay staff were friendly and helpful. The views are gorgeous .Slight improvement could be made such as placing the curtain on the opposite side to maximise the view and having a square toilet seat on a square toilet. Would recommend.

The photos of this hotel make it look far better than in person to be honest! There were signs in the lift advising of 'soft refurbishment' being undertaken which would have been helpful to know upon making the reservation. Not what we expect from the Radisson brand. The photo shown of the bar area is not what we saw - there was a make-shift bar in the corner and a large area with no furniture in so we can only assume that they had ripped out the main bar as part of the refurb. It was very odd and looked a bit abandoned/empty so not a comfortable or relaxing environment to spend an evening in.

Great views but a stain on the Raddison brand. Very tired rooms and the restaurant is a disaster. Had bug in bed in first room. Tepid food had to be returned in Tabu. Could only offer vanilla ice cream and Brown sauce "out of stock". Laughing stock more like. Pleasant front desk staff though.

The staff members were very helpful and polite

Needed a few updates thats about it.

Really disappointed in the service , my toilet drain was blocked dor the duration of stay. No real help or offer to change my room. I stayed in radison all over the world and never recieved so poor service

We booked top of the range suite. Room was nice and spacious. The room felt like it was empty, all the caboards in the kitchenette was empty, not a glass, bowl, cup or spoon. The bedroom door was broken and could not close. I had to put a pillow infront of the door as my husband was still working in the living room. Only one bathrobe in the room. Water was brown and was hard to believe you can bath in it. Window was broken and could not proper close. Bath tab water pressure was so slow the water got cold as you waiting for the bath the fill up.

Great hotel with a great view of the ocean.

Good quality hotel when you need a convenient place to stay

Great location a views from the room.

Not what I expected from. Radisson Blu hotel. The rooms were dirty with showers full of black mould.

My recent 9-night stay at the hotel from 24 December 2024 to 2 January 2025 left much to be desired due to several service issues. Housekeeping repeatedly failed to replenish water bottles during room freshening, requiring me to call for water up to four times on multiple days. This is a basic standard that was glaringly overlooked. Breakfast service was chaotic throughout the stay, with numerous complaints from guests about lost seating and the restaurant being unprepared for the number of bookings. This disorganization was evident every morning and detracted from the experience. The room itself showed a lack of quality control. Curtains were falling, requiring maintenance to address the issue only after we had settled in. Additionally, the gym toilets were not cleaned during our stay, and no clear instructions were provided at check-in on how to access the gym smoothly. Other disappointments included the children’s TV service, which was unavailable for the first two days, further highlighting the poor service standards. Despite these issues, I must commend the chefs for their excellent food quality and culinary expertise. However, the service staff’s inefficiency undermined the efforts of the kitchen team. Overall, the poor service and lack of attention to detail made for a frustrating experience, overshadowing the positive aspects of our stay.

Good Location close to beach, shopping.