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Grotta Resort

Name: Grotta Resort
Address: NM 227 St, Ruhengeri, Muhoza, Musanze, Rwanda, NM 227 St, Northern Province, Rwanda
Rating: 9.2

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9.2

Exceptional

11 reviews

What Guests Say About Their Stay

Alexandra

10.0

/ 10

Our stay at Grotta Resort was very comfortable and the staff were amazing. It’s very convenient if you want to do Gorilla trekking. We were picked up and dropped off at Kigali by the resort, our driver Enock really looked after us and made sure we arrived at our destinations.

David

10.0

/ 10

Food was amazing, staff were exceptional, and the property is fantastic. A wonderful place to go when you need to rest and recharge.

In the Area

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NM 227 St, Ruhengeri, Muhoza, Musanze, Rwanda

Main Facilities

This accommodation offers:

Outdoor pool

Luggage storage

Garden

Barbecue

Picnic area

Lockers

Grotta Resort is a 3-star hotels. Grotta Resort is part of Independent under Independent.

What's around Grotta Resort

NM 227 St, Ruhengeri, Muhoza, Musanze, Rwanda

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Discover More About Grotta Resort

General Information

Grotta Resort is a 3-star hotels. Grotta Resort is part of Independent under Independent.

Location

Located at NM 227 St in Muhoza, Rwanda.

Facilities & Amenities

Grotta Resort has Outdoor pool, Luggage storage, Garden, Barbecue, Picnic area, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 250 784499771

All facilities in Grotta Resort

Facility

Outdoor pool

Swimming Pool

Common Space

Lobby

Exterior

Bedroom

Guest Services

24-hour front desk
Free Reception
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Newspaper in lobby
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Express check-in
Luggage storage

Activity & Leisure

Garden
Picnic area
Barbecue grill
Charcoal Grill
Outdoor pool
On-Site Spa

Accommodation Facilities

Firepit
Self-Parking
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Lockers

Public Facilities

Coffee/Tea in common areas
Smoke Free Property
Uncovered Parking
Coffee shop

Transportation

Secure parking

Meals & Dining

Breakfast buffet
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Breakfast
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Snack bar

Connectivity

Wi-Fi
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Accessibility

Well Lit Entrance Path
Wheelchair Accessible Public Washroom

Accommodation Policy & General Information in Grotta Resort

IMPORTANT_NOTICE

Children may not be eligible for complimentary breakfast.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grotta Resort	26
Another facilities in Grotta Resort	24-hour front desk, Free Reception, Newspaper in lobby, Express check-in, Luggage storage

Frequently asked question in Grotta Resort

What is normal check-in & check-out time at Grotta Resort?

The standard check-in time at Grotta Resort is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Grotta Resort provide breakfast?

Yes, Grotta Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grotta Resort

Grotta Resort has a 3.0-star rating.

How many rooms are available at Grotta Resort

Grotta Resort has 26.

What do past guests say about Grotta Resort?

Grotta Resort is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Grotta Resort

Overall Ratings & Reviews Grotta Resort

Other sources (11)

9.2

Exceptional

From 11 reviews

Cleanliness

9.4

Room Comfort

10.0

Service and Facilites

8.8

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Traveler Reviews Grotta Resort

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Top reviews

Pamela

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without speaking to the ceo. Terrible experience all around!

Alexandra

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Candice

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Very clean room and resort. The food and hospitality was great!

ADEGBOYEGA

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The room was very clean with a lovely mix of cottage style and modern feel.

David

Leisure with Partner

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Food was amazing, staff were exceptional, and the property is fantastic. A wonderful place to go when you need to rest and recharge.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.