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Sure Hotel by Best Western Lockerbie

Name: Sure Hotel by Best Western Lockerbie
Address: Old Annan Road, Dumfries and Galloway, Scotland, DG11 2RB, Old Annan Road, DG11 2RB, Scotland

Hotels

7.8

/10

Pleasant

85 reviews

What Guests Say About Their Stay

Barbara

10.0

/ 10

Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)

Duncan

10.0

/ 10

Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!

Glenn

10.0

/ 10

The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.

In the Area

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Old Annan Road, Dumfries and Galloway, Scotland, DG11 2RB

Main Facilities

Restaurant

WiFi

Elevator

Staying at Sure Hotel by Best Western Lockerbie is a good choice when you are visiting Dumfries and Galloway.

Available Room Types in Sure Hotel by Best Western Lockerbie

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Old Annan Road, Dumfries and Galloway, Scotland, DG11 2RB

Discover More About Sure Hotel by Best Western Lockerbie

Location

Staying at Sure Hotel by Best Western Lockerbie is a good choice when you are visiting Dumfries and Galloway.

About Sure Hotel by Best Western Lockerbie

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sure Hotel by Best Western Lockerbie.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Sure Hotel by Best Western Lockerbie exclusively for you.

With all facilities offered, Sure Hotel by Best Western Lockerbie is the right place to stay.

All facilities in Sure Hotel by Best Western Lockerbie

Others

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Others
Restaurant
Elevator

Food and Drinks

Breakfast
Bar

Things to Do

Picnic area
Garden

Hotel Services

Luggage storage
Front desk

Sports and Recreations

Game room
Fitness center

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Sure Hotel by Best Western Lockerbie

Important Note

Fee for full breakfast: approximately GBP 15.00 per person
Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

The front desk is open daily from 6:00 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Sure Hotel by Best Western Lockerbie	21
Another facilities in Sure Hotel by Best Western Lockerbie	Banquet, Smoking area, Parking, Terrace, Others

Frequently asked question in Sure Hotel by Best Western Lockerbie

What are available facilities at Sure Hotel by Best Western Lockerbie?

There are top facilites at Sure Hotel by Best Western Lockerbie such as Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sure Hotel by Best Western Lockerbie?

The standard check-in time at Sure Hotel by Best Western Lockerbie is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Sure Hotel by Best Western Lockerbie provide breakfast?

Yes, Sure Hotel by Best Western Lockerbie provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sure Hotel by Best Western Lockerbie

Overall Ratings & Reviews Sure Hotel by Best Western Lockerbie

Other sources (85)

7.8

Pleasant

From 85 reviews

Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews Sure Hotel by Best Western Lockerbie

Number of reviews per page

Top reviews

Barbara

Business

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Kevin

Leisure Family

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.

Duncan

Leisure

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!

Andrew

Friends and Family

4.0

/10

Reviewed 93 week(s) ago

Hotels.com verified review

The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.

Glenn

Business

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

James

Business

2.0

/10

Reviewed 106 week(s) ago

Hotels.com verified review

Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.

Elaine

Leisure Family

10.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest

Craig

Business

10.0

/10

Reviewed 132 week(s) ago

Hotels.com verified review

Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures.

Helen

8.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor.

Clare

6.0

/10

Reviewed 144 week(s) ago

Hotels.com verified review

Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift.

John

Leisure with Friends

10.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on.

Michael

Leisure

10.0

/10

Reviewed 150 week(s) ago

Expedia Group verified review

The hole place was great time and good stuff and helpful

Annette

8.0

/10

Reviewed 150 week(s) ago

Hotels.com verified review

The room was nice the condition of the bathroom less nice the floor and the grouting around the bath looked like a child had done this work. had a meal the staff were great and the food was amazing good stay

Verified traveler

Business

4.0

/10

Reviewed 153 week(s) ago

Hotels.com verified review

Wouldn’t stay again. Hotel situated at the side of the motorway so it’s noisy, considering it was only 12 degrees outside the room felt about 30. Two single beds pushed together for a queen size, one more comfy than the other, and then theannoying split down the middle. The restaurant closes about 8 so missed dinner, the local town is god awful, everything closed down and looks baron.

MRS S

6.0

/10

Reviewed 157 week(s) ago

Hotels.com verified review

The owner who was on desk duty was very arrogant and unhelpful. The staff made up for the owners arrogance. They were brilliant. The bedroom was nothing like their photo. Very small outdated, no drawers to put ones clothes in, just enough space to hang a few coats and dresses up. Bathroom out of date. floor tiles coming away from floor, shower over bath with a cheap curtain across it. No hand rail to get in/out of bath/shower. Paint flaking of radiators and a massive crack on bedroom ceiling covered with wallpaper. At £90 per night not a good advertisement for BEST WESTERN. Wouldn't recommend SURE HOTEL.

Nick IKO

Business

6.0

/10

Reviewed 159 week(s) ago

Hotels.com verified review

Manager was rude to his staff and guests .I stay away for work 2-3 times a week and bank on hospitality ..I was embarrassed for the people he was offending. I don’t leave comments as a rule but I felt like I had to to warn people of the poor service… hotel was great just the manager(owner as he liked to be called)

John

Business

10.0

/10

Reviewed 182 week(s) ago

Hotels.com verified review

We always enjoy our stay here. Staff always makes us feel welcome.

Richard

Leisure Family

10.0

/10

Reviewed 189 week(s) ago

Expedia Group verified review

Very convenient for the motorway and comfortable with good food.

Simon

Business

10.0

/10

Reviewed 191 week(s) ago

Hotels.com verified review

Lovely place and staff so friendly and helpful 👍

Susan

Leisure with Partner

6.0

/10

Reviewed 197 week(s) ago

Expedia Group verified review

Very easy to find after a long drive

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.