Metro Hotel

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7.8
/10
Pleasant
107 reviews

What Guests Say About Their Stay

Evelyn

10.0
/ 10
Excellent service throughput. Even when at one point the water stopped it was quickly fixed. Breakfast on time and great

Paul

10.0
/ 10
The bell given by Mo, the owner, was outstanding. He went out of his way to make everything smooth for us and nothing was too much trouble. The other staff were friendly and helpful. World definitely recommend

Verified traveler

10.0
/ 10
Excellent services rendered to me by friendly staff.I was overwhelmed with the type of services that I received throughout my staying at this property. It is actually a pretty and good place to stay and have a peace of mind
In the Area
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184 Wilkinson Road, Western Urban, Western, Sierra Leone

Main Facilities

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24-Hour Front Desk
WiFi
Metro Hotel is located in area / city Western Urban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Metro Hotel

184 Wilkinson Road, Western Urban, Western, Sierra Leone
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Lobby Metro Hotel
Lobby 2 Metro Hotel

Discover More About Metro Hotel

Location


Metro Hotel is located in area / city Western Urban.

About Metro Hotel

From business event to corporate gathering, Metro Hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Metro Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Metro Hotel, a wonderful accommodation for your family holiday.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Metro Hotel is the right place to stay.

All facilities in Metro Hotel

Lobby Metro Hotel
Lobby
Exterior Metro Hotel
Exterior
Others Metro Hotel
Others
Restaurant Metro Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Food and Drinks

  • Breakfast
  • Continental breakfast

General

  • Smoking area
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Metro Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 20:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Metro Hotel
18
Number of floors in Metro Hotel
3
Another facilities in Metro Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Metro Hotel

What are available facilities at Metro Hotel?
There are top facilites at Metro Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Metro Hotel?
The standard check-in time at Metro Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 12:00
Does Metro Hotel provide breakfast?
Yes, Metro Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Metro Hotel
Metro Hotel has a 3.5-star rating.
How many floors does Metro Hotel have?
Metro Hotel has 3.
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More Reviews from Other Guests in Metro Hotel

7.8
Pleasant
From 107 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Metro Hotel

Number of reviews per page
20
40
Top reviews
FEMI
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible environment and very uncomfortable, dirty and smells.
Evelyn
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent service throughput. Even when at one point the water stopped it was quickly fixed. Breakfast on time and great
Melbourne
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Smell of the room was not good light was on and off
Erwin
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The stay was amazing and staff was great
HANS
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The air conditioner works perfect
Cecilia
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

There were mice in the building and beds very substandard. Air conditioning unit was leaking water . Sorry not again
Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer service and communication skills
Natalie
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Stayed here overnight before we flew out of Freetown. There was a hiccup with our reservation and the manager immediately corrected it. Clean and spacious. Breakfast was excellent.
Mat
icon-
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Breakfast is ok. Sausage, egg plantain and apple witht tea or coffee. All the staff were great, no course for concern and always willing to assist. However, the rooms c were dated and needed fresh paint. Also rooms were worst than others For the amount charged, when compared to travelodge also a 3 star, this is far worst. Frankly speaking it is not worth 50 dollars per night. Distance is good to the lumley town.
Read More
Donald
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location was good with adequate parking. The furniture was dated and broken shower fittings and toilet seat
George
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great
George
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Awesome
Brent
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Easy access, helpful staff abd management
George
icon-Business Family
Business Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff was friendly and I enjoy my stay
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Absolutely amazing
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Excellent staff, management and well located. More improvement observed
mohamed
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Getting my money's worth
Bridgette
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The picture look nothing like it and tv never work in the room, receptionist kept saying they gonna come fix it and never did and never give me a discount the WiFi sucks. I won’t be staying here anymore
H.
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Located at a very good site but online pictures are deceiving. Not clean enough, pillows are unwashed, couch is super dirty, bathroom regrettable with old over used towels, no soap. With the prevalence of mosquitos in the area, one would at least expect mosquito nets but they use sprays which only last few hours before mosquitos invade again.
Read More
ajay
icon-with Partner
with Partner
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Dirty towels, dirty sheets, dorts pillows, dirty room, phone wasnt even plugged in and was disconnected. This room was an apparent upgrade as well ! Probably worth $5 a night only. Pictures make it look better than it is. If you check the reviews many are fake by someone called Paul. No normal neutral person would give this place full marks. Avoid ! Better to get a $10 a night place. At least you know what to expect
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Metro Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 107 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Metro Hotel

Number of reviews per page
20
40
Top reviews
FEMI
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible environment and very uncomfortable, dirty and smells.
Evelyn
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent service throughput. Even when at one point the water stopped it was quickly fixed. Breakfast on time and great
Melbourne
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Smell of the room was not good light was on and off
Erwin
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The stay was amazing and staff was great
HANS
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The air conditioner works perfect
Cecilia
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

There were mice in the building and beds very substandard. Air conditioning unit was leaking water . Sorry not again
Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer service and communication skills
Natalie
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Stayed here overnight before we flew out of Freetown. There was a hiccup with our reservation and the manager immediately corrected it. Clean and spacious. Breakfast was excellent.
Mat
icon-
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Breakfast is ok. Sausage, egg plantain and apple witht tea or coffee. All the staff were great, no course for concern and always willing to assist. However, the rooms c were dated and needed fresh paint. Also rooms were worst than others For the amount charged, when compared to travelodge also a 3 star, this is far worst. Frankly speaking it is not worth 50 dollars per night. Distance is good to the lumley town.
Read More
Donald
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location was good with adequate parking. The furniture was dated and broken shower fittings and toilet seat
George
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great
George
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Awesome
Brent
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Easy access, helpful staff abd management
George
icon-Business Family
Business Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff was friendly and I enjoy my stay
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Absolutely amazing
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Excellent staff, management and well located. More improvement observed
mohamed
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Getting my money's worth
Bridgette
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The picture look nothing like it and tv never work in the room, receptionist kept saying they gonna come fix it and never did and never give me a discount the WiFi sucks. I won’t be staying here anymore
H.
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Located at a very good site but online pictures are deceiving. Not clean enough, pillows are unwashed, couch is super dirty, bathroom regrettable with old over used towels, no soap. With the prevalence of mosquitos in the area, one would at least expect mosquito nets but they use sprays which only last few hours before mosquitos invade again.
Read More
ajay
icon-with Partner
with Partner
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Dirty towels, dirty sheets, dorts pillows, dirty room, phone wasnt even plugged in and was disconnected. This room was an apparent upgrade as well ! Probably worth $5 a night only. Pictures make it look better than it is. If you check the reviews many are fake by someone called Paul. No normal neutral person would give this place full marks. Avoid ! Better to get a $10 a night place. At least you know what to expect
Read More
Number of reviews per page
20
40