D’Hotel Singapore managed by The Ascott Limited

Dear Herry Susanto, Greetings from your friendly team at D'Hotel! Thank you for choosing our boutique hotel as part of your itinerary for your recent holiday in our city-state and for taking time to share your experience staying with us. We are delighted your family member and you had an enjoyable and comfortable 3 nights stay with us, and you like the decor and spaciousness of the 4th level Deluxe room assigned for your stay. -We are indeed heartened to learn you found our location convenient due to our proximity to Tiong Bahru which is a neighbourhood teeming with endless eateries and restaurants to explore, and a place where locals love spending their time cafe-hopping due to the large and varied assortment of good food available. -We are truly humbled and appreciative of your heartwarming compliment for our team 's service especially for our Guest Service team member Ana; And we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to Ana and our team members, and nothing motivates us more than knowing our service has been the main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliment with Ana and our other team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too!–-All of us have truly enjoyed being of service to you and your family member. We sincerely hope to welcome you back for more enjoyable and comfortable stays with us. We are at your service, and we wish both of you well. Thank you for your valued support. -Kind regards, The management of D'Hotel Singapore.

Dear Kanlaya, Greetings from D’Hotel Singapore! Thank you for choosing our centrally located boutique hotel and for taking time to review your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us, and you like the cleanliness and ambiance of our rooms. We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. – It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support and trust. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you.— Kind regards, The management of D’Hotel Singapore

Dear Eliana, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for letting us know you had an enjoyable and comfortable stay with us, and you like the ambiance and cleanliness of our rooms. With your recent stay experience, we sincerely hope D'Hotel will be your choice lodging whenever your travels bring you back to Singapore, and you will also recommend us to your family and friends. All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. Kind regards, The management of D’Hotel Singapore

Dear Rieka, Greetings from your friendly team at D’Hotel Singapore! Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had a great stay with us, and that you like our central location due to easy accessibility to many eateries and Singapore’s hippest neighbourhood of Tiong Bahru. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you. Kind regards, The management of D’Hotel Singapore

Dear Teng, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel and for taking time to review your recent stay with us. We are delighted you had another great stay with us, and that you like our central location due to easy accessibility to many eateries and Singapore’s hippest neighbourhood of Tiong Bahru. --- We are truly humbled and appreciative of your heartwarming compliment for our Guest Service team member Faiz, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to Faiz, and we assure you we shall be thanking and commending him for his dedicated service. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support.. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you.-- Kind regards, The management of hotel Singapore

Dear Sabapathy, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel for your partner’s birthdau celebration and for taking time to review your recent stay with us. We are delighted you enjoyed your stay with us. We would like to express our heartfelt appreciation for your lovely compliments for our team’s service, especially the service extended by our Guest Service team member Niki. Please be assured we shall be thanking Niki and every member of our team for their dedication to providing a service level that surpasses most in our industry. We at D’Hotel Singapore firmly believe delivering service from the heart is very important in determining our guess’ stay satisfaction and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Thank you! It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your support. Kind regards, The management of D’Hotel Singapore

Dear Teow, Greetings from your friendly team at D’Hotel Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our boutique hotel and for letting us know you had an enjoyable and comfortable stay with us. We are truly grateful for your heart-warming compliment on our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! With your recent stay experience, we sincerely hope you will be recommending us to your friends, and that you will now make D’Hotel your go-to lodging whenever you need a short respite from your busy schedule. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service Thank you for your trust and support. Kind regards, The management of hotel Singapore

Dear Vera Chen, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our centrally located boutique hotel and for your valuable feedback. We are delighted you enjoyed your stay with us, and you like the décor, spaciousness and ambiance of our rooms. Thank you for your valuable and candid feedback regarding the defective air-con unit and drainage clog in the shower stall in the 3rd level Executive room assigned for your stay and we sincerely apologise for any discomfort and disappointment caused to you. Please allow us to assure our Engineering Manager shall be inspecting this room and her tea shall be carrying out the needed corrective works. Despite this slight detraction in your stay, we are thrilled to learn you have kindly awarded a high rating for your stay experience with us and that you shall return to stay with us again, and we are truly humbled and thankful for your graciousness and trust. We have truly enjoyed being of service to you and we earnestly hope to welcome you back and be of service to you again. Thank you. Kind regards, The management of D’Hotel Singapore

Dear Lim, Greetings! Thank you for choosing D’Hotel Singapore and for taking time to review your recent stay with us. We are heartened to learn you had an overall enjoyable and comfortable stay with us at our centrally located boutique hotel and you like the service from our team. We sincerely apologise for the discomfort and disappointment caused to you by the faulty shower head in the room assigned for your stay and we assure you our Engineering team shall be checking this 3rd level Executive room and carry out the needed corrective works. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of D’Hotel Singapore

Dear Seow, Greetings. We deeply regret to learn you have been somewhat dissatisfied with your stay at our boutique hotel and we are truly sorry for the disappointment caused to you by the faulty air-con unit in the 4th level Executive room assigned for your stay and our team’s inability to assign another room for your stay due to our full-house occupancy situation. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. We truly appreciate your valuable feedback, and we assure you our various management teams shall investigate and review our processes so improvements can be sought in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better experience for you. Thank you. Kind regards, The management of D’Hotel