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  5. Heritage @ Clarke Quay

Heritage @ Clarke Quay

Apartment
80 Boat Quay, Clarke Quay, Singapore, Singapore, 058716
Exterior / Building
Exterior / Building
Exterior / Building
Lobby
Others
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Based on 7 traveler reviews
AC
Elevator
WiFi

Nearby attractions
Boat Quay
(0.04 km)
Singapore Parliament House
(0.14 km)
Empress Place Building
(0.23 km)
Asian Civilisations Museum
(0.23 km)
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Based on
7 reviews
Rating
Rooms
Service
Value
Review from
Business4
Couples2
Solo travel0
Family0
Friends getaway0
Rating Result
Very Bad
2
Bad
0
Average
0
Very Good
3
Extraordinary
2
mangkaru
They cancel your booking while you are on your way
I've booked this place for 17 days in weeks advanced. Guess what when I arrived, there is not heck in counter, no lobby, just an elevator going to the apartments. So I've called the number of the booking confirmation, no one ever answered. Then waited in front of the elevator, talked to a apartment guest, he gave a number. Called that number to find out they have just cancelled my reservation and sent me an email while I was in flight!!! They were not helpful either, they just told me there is another place across the street, it was five times more than this ones rate. I was so lucky I wasn't traveling with my kids, so at middle of the night I've spent hours looking for another room online and it was midnight by the time I got a room. Book this place at your own risk, this would be the last place I'd book ever again.
Business - Aug 6, 2017
Bahadorsab
Good Service apartmenet
Good for long stay. Has basic kitchen facility. Abit noisy but very good location. Overall clean, staff not as good as expected. Overall value for money and recommended. Cleaning is once per week. No breakfast provided. Average 100 SGD per night.
Couples - May 1, 2017
jamesgillingham
Terrible Experience - Be Warned!!!!!!!!
Good location, Good Value. The service is appalling. I arrived late and had no one to meet me or greet me. The location was extremely noisy and I have various other gripes. The way the staff spoke to me was with serious attitude. I felt victimised to say the least. STAY WELL CLEAR OF THESE COWBOYS!!!!
Business - Nov 15, 2016
mnmh
Excellent Position and great staff
We stayed at the Heritage for a week and initially, it was a little hard to find as the name Heritage is not displayed (just Boat Quay 80 81). We were on the 4th floor with great views of the Parliament, the Flyer and Marina Bay. DJ showed us the room and how things worked also provided his phone number so we could contact him anytime. The room was big enough for two people, the bed was up against the window, there was an iron, hair dryer, microwave, kettle, fridge and TV with cable channels. There was a communal washing machine and dryer which we used almost daily. Bathroom was big enough and had a high shower, the floor got a little wet but dried quickly. There was a little noise from the outside waterfront cafes and the level 5 bar (which had great views) but we barely noticed any of it as the air conditioner was on. The staff, especially DJ were friendly, informative and could not do enough to help with directions and suggestions. The Heritage is about 200 metres from the Clark Quay MRT train station and an easy walk around the river sites. There are so many restaurants and cafes in the area and a 7-11 close by.
- Aug 24, 2016
globe t
Wonderful Wonderful stay
This is not our first time in Singapore, this hotel serviced apartment is really value for money at just 100usd a night. I wish to compliment the manager DJ for his kind and impeccable services. Do kindly note that housekeeping however is only once a week and only one towel is provided which is really not acceptable in a warm and humid country in Singapore. we asked DJ for additional towels and he was happy to provide us one additional set each. Do kindly note that the this hotel is located in boat quay actually so it can actually be slightly noisy, however ear plugs are provided by the bedside.
Couples - Aug 5, 2016
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Deposit is required during check-in using cash, or credit card.

Hotel only accept guests with minimum age of 21.

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Desk
    • In-room safe
    • Kitchenette
    • Microwave
    • Refrigerator
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Hotel Services
    • Express check-out
    • Laundry service
    • Multilingual staff
  • General
    • AC
    • Non-smoking room
  • Public Facilities
    • Elevator
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Staying at Heritage @ Clarke Quay is a good choice when you are visiting Clarke Quay.

This apartment is very easy to find since it is strategically positioned close to public facilities.

About Heritage @ Clarke Quay

Heritage @ Clarke Quay is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Heritage @ Clarke Quay is the perfect place to stay that provides decent facilities as well as great services.

Spend quality time at Heritage @ Clarke Quay with your spouse. Make it an unforgettable stay by enjoying all services and facilities that the apartment has to offer.

Have fun with various entertaining facilities for you and the whole family at Heritage @ Clarke Quay, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Heritage @ Clarke Quay is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Heritage @ Clarke Quay is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Heritage @ Clarke Quay.

With all facilities offered, Heritage @ Clarke Quay is the right place to stay.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

1) The official check in time is at 3pm and check out time is at 12noon. Any late check-out from 12noon to 4pm is subject to half day room rate (50%) and 4pm onwards is subject to full day room rate (100%) charge and it will pay direct to Hotel.
2) The Guest shall also make a SGD300 refundable deposit with the Landlord upon check-in. All guests must be checked out by the Guest Relations Manager for the deposit refund to be processed. All deposits via credit cards shall be refunded back to the same card. The deposit shall be refunded to the Tenant within 14 to 21 working days after the expiration of the rental period and any outstanding payments, including utilities charges above the cap, shall be deducted from the said deposit, any balance will be refunded to the Tenant. The said deposit shall not be used as rental payment for any further extensions. All cash deposits shall be refunded in cash or via local bank transfer to the bank account provided.
3) As we do not have an onsite reception and will not be able to arrange for immediate check-in at short notice. We seek your understanding that guests without flight or arrival details may experience a waiting time of up to 2 hours.
4) Cleaning service will be provided once a week. Any additional cleaning services will be available at an additional charge of SGD100 and must be made known to the management at least 3 days in advance. 

5) The Guest shall pay the difference in the amount incurred for utilities should it exceed the utilities cap of SGD50/week. This will be computed and billed by the management, based on SP Services bill and an apportionment formula. Waivers subjected to the managements' approval.
6) All rental payments made are non-refundable and should there be any cancellation or withdrawal after payment is made, the Guest shall be liable for the full rental term as penalty for the breach of the Terms and Conditions. Should any payments or penalty be due and outstanding, the Landlord shall deduct any outstanding payments from the rental deposit and any advanced rental payments made.
7) The Guest shall keep the premises and fixtures in good and tenantable condition throughout the rental of the unit and shall be liable for any items damaged or lost during the rental, as deemed by the Management. The Guest shall be liable and hereby guarantees that all charges for repairs or additional professional cleaning service required for premises left in poor condition as deemed by the Management, shall be deducted from the fixtures deposit. 

8) The Landlord shall not be responsible to the for any death, accident or injury suffered, or any consequential losses, or damage to or loss of any chattel or property sustained on the said premises or in the building. It is the client's responsibility to arrange insurance for his/her own personal property and ensure all valuables are stored in the safe provided. 

9) The Landlord shall not be responsible for any interruption in any of the services and damages due to fire, water, acts of God or other cause or by reason of mechanical breakdown or defects. Should the apartment not be tenantable due to unforeseen circumstances and not within the control of the Landlord, the Landlord shall have the right to terminate the booking giving due notice. The Landlord will try to find suitable alternative for the Guest at another Premises. 

10) The Guest shall permit the Landlord and/or its agents, surveyors and workmen at all reasonable times to enter and view the Premises for the purpose of taking a new Guest and/or to carry out maintenance work.
11) It shall be taken that the Guest has inspected the Unit and it is in good condition and takes the Unit as is, where is. Sizes and layout of the unit in the brochures or plans are approximate. 

12) The Guest shall not engage in objectionable conduct when in the Premises. Objectionable conduct refers to behavior that makes or will make the Premises less fit to live in for other Guests, interferes with the right of others to properly and peacefully enjoy their stay, or causes conditions that are hazardous, unsanitary or detrimental to other Guests in the Premises. Objectionable conduct constitutes a breach of contract and the Landlord shall be permitted to terminate the rental of the apartment. 

13) The Guest shall not paint and/or drill on the walls, alter and/or move any of our furniture and fittings. If found, the Guest shall be required to immediately rectify and reinstate the apartment and its fittings. Any damages or reinstatement costs shall be borne by the Guest. Any outstanding payments shall be deducted from the deposits. This booking is not affected or the Landlord liable if the brochure or plans do not show obstructions or are incorrect in any manner. 

14) The Guest shall not cause nuisance, disturbance, inconvenience, injury or damage to or in any way interfere with the peace and comfort of the other occupants of the building or of adjoining said premises, as deemed by the Management. 

15) The Guest is advised to maintain the hygiene and cleanliness of the unit and common areas. Should the unit or common area be deemed by the Management, to require professional cleaning and are found to attract pests, the Tenant shall be liable for the additional costs of such services. 

16) The Landlord does not manage the restaurants in the building. The Guest shall not use the furniture, equipment and premises in the said restaurants other than as a rightful patron. If found, it shall be considered as trespassing of private property and there shall be a fine of SGD500. 

17) No pets, animals or reptiles should be kept within the Premises. 

18) No smoking or any other related activity; which may result in a potential fire hazard (e.g. burning of incense, lighted candles left unsupervised) is permitted within the apartment and building premises, including the rooftop. A fine of SGD500 per incident and/or eviction will be imposed otherwise. The Guest shall also bear the charges for professional cleaning of the premise to remove any residual smell of smoke in the premises and shall be liable for all damages found associated with the smoking or related potentially fire hazardous activity within the premises. The deposit shall also be forfeited as compensation to the Landlord for breach of this contract. 

19) The Guest shall obey and comply with (a) all present and future Government laws and regulations within and which affect the Premises and (b) all Landlord's terms and regulations listed in this document and all future reasonable terms. Notice of additional regulations shall be given in writing. The Landlord shall not be responsible for not enforcing any rules, regulations or provisions of another Tenant's booking except to the extent required by law. If the Tenant fails to obey and comply with the rules, regulations and provisions, the Landlord will have the right to end the rental booking. 

20) The Guest may not use or occupy the Premises for any unlawful purposes and activities including but not limited to drugs, prostitution, social escort services or contraband. If the Guest is found doing so or suspected with strong evidence as deemed by the Management, it shall be taken as a breach of contract and the Landlord reserves the right to re-enter the premises and evict the Guest. All advanced rental payments and deposits made shall be forfeited.
21) The Guest shall not do or permit or suffer to be done, anything whereby the policy or policies of insurance on the Apartment may become void or voidable or whereby the rate of premium thereof may be increased and to repay to the Landlord, all sums paid by the Landlord by way of increased premium and all expenses incurred by the Landlord which are rendered necessary by a breach or non-observance of this covenant. 

22) The Guest shall not (either by any act or omission) do anything or use any device or equipment which interferes with or which causes an overload on any electrical supply, air-conditioning, piping, Internet or other facilities serving the Apartment. 

23) Guest agrees to leave upon expiration of rental. If Guest does not vacate the premises at the agreed move out date as stated in this document, Landlord shall charge SGD300 per day for each additional day in the unit as penalty. 

24) Should the Guest not comply with the move out procedures, and not return keys and account for the inventory in the apartment, the Guest shall be charged at SGD300 per day until such time the move out procedure has been accounted for during which the Guest shall have no rights to the apartment. Unreturned keys at the stipulated check out time shall be charged at SGD150 as lost keys. 

25) The Guest shall provide a copy of the occupier's valid, legally endorsed passport to the Landlord. The Guest will only be allowed to reside in the premises upon presentation of the documents. The Guest shall undertake full responsibility in ensuring that the occupier and his/her immediate family residing the premises, has a valid and legally endorsed passport and valid visas. The Guest shall ensure that all persons occupying the premises have been permitted by the Immigration and all other relevant Government Authorities in Singapore. 

26) The Guest is responsible for the behavior of himself/herself and all other visitors to the Premises under his invitation. The Guest shall be liable for any breach of the rules, regulations or provisions of the Terms and Conditions, including any breach by visitors of the Guest. If any action is brought against the Landlord arising from the Guest's act or neglect, the Guest shall defend the Landlord at the Guest s expense with an attorney of the Landlord's choice. 

27) The unit has been registered for 1 person at each time as stated in the list of occupants below. No other personnel are allowed to stay in the Premises without the express consent of the Landlord. Any additional guests shall be required to register and present the necessary documents to the Landlord. They will be subjected to an additional charge of SGD45 per person per night, subject to a maximum of 2 persons in the unit at any time. Any unauthorized personnel not made known in the terms of this Agreement or to the Landlord shall not be permitted in the premise beyond 2359 daily and a fine of SGD500/day will be imposed if found. 

28) The Landlord shall not be responsible for any invalid or delayed refund transactions as a result of any discrepancies in the information stated above. Any additional transaction fees incurred for urgent or overseas bank transfers of deposit refunds will be borne by the beneficiary. The Landlord reserves the right to charge the Tenant for cost incurred due to wrong bank details provided by the Guest.
29) Any extension requests are subject to the availability of the said apartment and to be renewed at prevailing market rates.
30) Should an extension be made, the extended booking will be subjected to the same terms and conditions as laid out in this agreement. Any extension request confirmed by the management via a written notice is non-cancellable and non- refundable. Should there be any cancellation or withdrawal after written confirmation of extension by the management, the Tenant shall be liable for the rental of the full extended period as penalty for the breach of the Terms and Conditions and Guarantees that full payment shall be made immediately. 

31) Should the Guest's arrival time to the apartment for move-in exceed more than one hour from the agreed time, it shall be chargeable at SGD50 per hour. The Management shall not be required to wait for the Guest's arrival an hour past the agreed time. 

32) Any requests for change in location or apartments are subject to prevailing market rates and availability. This will be subjected to a transfer fee of SGD250 per transfer. 

33) Any loss of keys, access card or assistance required to re-enter the premises due to misplaced access card or keys will be chargeable at SGD150. 

34) As part of the energy conservation policy, the Landlord shall be permitted to enter and turn off the electricity/water of the premise if it is unoccupied. 

35) The Management reserves the right to evict the Guest from the premise for any breach of the covenants above and upon eviction, all advanced rental payments and deposits shall be forfeited. The Guest shall bear all expenses (including legal fees and out-of-pocket fees) incurred by the Landlord for the enforcement of any of the Landlord's rights under this document. The Landlord reserves the right to pursue the balance rental for the entire duration of the lease.
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