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  1. Hotels
  2. Singapore(641 Hotels)
  3. Clarke Quay(51 Hotels)
  4. PARKROYAL COLLECTION Pickering, Singapore

PARKROYAL COLLECTION Pickering, Singapore

Hotels
3 Upper Pickering Street, Clarke Quay, Singapore, 058289
Eligible for SingapoRediscovers Vouchers
The use of SingapoRediscovers Vouchers is valid until 31 December 2021.Learn more
EXTERIOR_BUILDING PARKROYAL COLLECTION Pickering, Singapore
EXTERIOR_BUILDING PARKROYAL COLLECTION Pickering, Singapore
LOBBY PARKROYAL COLLECTION Pickering, Singapore
SWIMMING_POOL PARKROYAL COLLECTION Pickering, Singapore
BAR_CAFE_LOUNGE PARKROYAL COLLECTION Pickering, Singapore
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Traveloka
8.5 Impressive

From 720 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Check in is easy. Room is cosy. Booked the club room with lounge access. Afternoon tea is good. Evening cocktail was OK to me. Just happen the menu is western and some food contain cheese and I can't take cheese. Manpower was abit short as no one came to take our order till we tried to get some attention. The phone service is great as they know our name. Love the breakfast service and the late check out at 2pm.
Foo M. Y.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 720 reviews

8.5
Impressive
Fantastic
271
Very Good
308
Satisfying
40
Average
101
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
GM
Goh M. S. R.
1 Reviews
5.5
/ 10
5.5
22 Oct 2021
Staycation
Couple
Location is near chinatown MRT, hotel is next. To chinatown point. Check-in was fast at 6.30pm. Emailed in to share that the stay was for a anniversary celebration which the hotel didn't take note of. But it's fine, since it is a bonus if the hotel go the extra mile. Like that the signature room is spacious but sadly without a bathtub and not worth to top up $60+ for a junior suite (room only) just for a bathtub. Managed to have a view of the room with bright sunlight before night falls. Toilet is too dark at night, more lights would be appreciated especially with the darker tiles colour used. Shampoo and conditioner placed at the sink were not replaced with new ones. Gym equipment was badly maintained with rust on many, we decided not to use the gym at all. Food at the only restaurant was just average with limited choices, not worth the buffet prices to be honest, luckily we had the $400 dining credits. Staying at this hotel once is enough, won't be back again.

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eg
edwin g.
1 Reviews
8.8
/ 10
8.8
19 Oct 2021
Staycation
Couple
We were allowed to check in early as our room was available. We were offered a mousse cake as a gift as I indicated that it was an anniversary celebration staycay. Room amenities were great, there was even a coffee machine in the room. Afternoon tea in the lounge had a decent variety of food and tea/coffee. Evening cocktails as well. The staff were patient and waited till we were done even though we stayed past the 8pm. Did I mention the view at the lounge was perfect too? Clear view of the whole Clarke Quay, Dhoby Gaut area. Morning buffet breakfast at the Lime was good too, a good mix of local and western food. Sparkling wine is served in the lounge in the morning. Will definitely be back.

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TJ
Tang J. A.
1 Reviews
9.7
/ 10
9.7
18 Oct 2021
Staycation
Couple
Hotel was good, quiet clean and spacious. Good for a short couple staycation.

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TI
Tan I. K. C.
1 Reviews
8.8
/ 10
8.8
18 Oct 2021
Staycation
Family
The stay at Park Royal Pickering was fantastic. We booked 2 rooms under 1 name, and the hotel gave us connecting rooms with our own corridor which was a pleasant surprise. The staffs were accommodating and friendly. And made our stay with 2 young toddlers great. Pool was nice but very cold. Overall a great experience.

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PK
Preyaz K.
1 Reviews
9.7
/ 10
9.7
17 Oct 2021
Staycation
Solo
The room was spacious, super clean and great view! Hotel staff were all friendly, pleasant, polite and helpful.

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Loo
This is a private profile
8.5
/ 10
8.5
13 Oct 2021
Staycation
Couple
A very enjoyable stay at Parkroyal Pickering! Staff were warm and accomodating where possible to my requests. Was pleasantly surprised that the hotel provided a small cake as I was celebrating my boyfriend 's birthday. Made the stay even more memorable. Would love to stay again!

1 liked this review

Accommodation's Reply

18 Oct 2021
Dear Loo It is our pleasure to have you here with us for your treasured occasion and we thank you for taking the time to leave us such a lovely note. From our warm hospitality to special birthday arrangements to your beloved, we are delighted to learn that you enjoyed your stay. Once again, thank you for the kind compliments and we hope to welcome you back to our hotel-in-a-garden in the not too distant future. Inspiringly yours, Hotel Manager
ck
cher k. g.
1 Reviews
7.2
/ 10
7.2
13 Oct 2021
Breakdown of everything: 1. Room-had the lifestyle room, size 37Sqm, its is adequate. Room decoration and material used felt average. TV was a good size. Toilet lighting was dark and I am not very used to it. Amenities like tooth brush and soap was of quality. Soundproofing was good in room. Hence the aircon sounded very loud at night when sleeping. Night blind was good except that light came through from the top of the blind. 2. Food: We had $ 400 dining credit, there was only one general cafe cum buffet. Food quality was good but the menu uninspiring as we paid with dining credits. I would not fork out so much if I have to pay with cash. Food around the area was better and cheaper. Desserts at the buffet was good. Given the current business situation I would completely understand the difficulties faced by the hotel. 3. Service was excellent. From check in to dining in twice at Lime restaurant I can feel every staff is trying their best to perform in this difficult situation. Checking out was good too with Samuel. Prompt, efficient and attempting at small talk to make guest feel comfortable and valued. 4. Pool was more for a soaking pool and instagrammable place. I felt the whole hotel was instagramable and that only. Its just a feeling being "underwhelmed" after wanting to visit the hotel for a stay for so long. My expectations was too high.

1 liked this review

Accommodation's Reply

21 Oct 2021
Dear Gng, Thank you for taking time to share your experience. We really appreciate the feedback of our guests that helps us strive to further improve. We regret that we did not meet your expectations this time. Rest assured that all points you raised have been followed up in detail and discussed at length with the relevant departments involved, and the necessary actions have been taken to prevent the reoccurrence of such shortcomings. Your feedback is important to us and necessary changes will be implemented to ensure that your next stay with us will be a seamless one. We hope to have the opportunity to welcome you back in the future for a more successful experience. Inspiringly yours, Hotel Manager PARKROYAL COLLECTION Pickering Singapore
CK
Chermaine K.
1 Reviews
10
/ 10
10
12 Oct 2021
Staycation
Family
Dear Manager at reception. We would like to take this opportunity to acknowledge and appreciate the excellent service, quick response and all the attentiveness to us during this staycation (Room1213, 8 Oct to 10 Oct). Checking in with a fussy toddler is not as easy, but you have made it easier for us by helping us to distract our toddler by providing us with a pen & paper to allow him to scribble. This simple gesture has allowed us to complete the check in smoothly. On the same day evening, you have called in to check on our availability and delivered a set of coloring book & pencils personally just to keep our toddler occupied in the room. This is something we have not experienced in other hotels before. We are deeply impressed by your attentiveness and service! I believe your performance has added another feather to your esteemed company's hat. Overall, all the staffs we have met were friendly and polite making us feel welcome throughout our stay. The cleaning staff were fast and efficient, they have managed to clean our room while we were out for a swim. We would like to take this opportunity to send an appreciation to yourself & the team exhibiting an outstanding service and assistance throughout our stay. We are extremely happy with the hotel stay experience and will definitely return for another stay!

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Accommodation's Reply

20 Oct 2021
Dear Koh, Thank you for taking the time out to leave this stellar review. It is truly a delight to know that your stay was an amazing one, made possible by the team who rendered outstanding service standards to you and your family. On behalf of everyone here at PARKROYAL COLLECTION Pickering, thank you once again for your kind compliments and we look forward to your return so we may be of service to you once again. Inspiringly yours, Hotel Manager PARKROYAL COLLECTION Pickering, Singapore
TP
Tan P.
2 Reviews
6.2
/ 10
6.2
11 Oct 2021
Staycation
Couple
The room is big it would be better if it comes with a tub. Given such a big hotel with only 1 restaurant, the hotel should have more value-added services like providing better services to make up for the lack of amenities. I have written weeks before to the hotel asking to combine my 2 bookings as I decided to stay for add night and they replied that they have noted the request. However not only did the reception fail to take note of it and after highlighting it to them, they ask me to come down the next day at mid-noon exactly to revalidate my card. It's very disappointing that the hotel provides such bad service and I informed them this was a birthday staycation and yet there was nothing from them, not even a birthday wish. For their restaurant, their buffet menu was limited and the food was cold, and yet they charge 68+per pax. I don't think I would consider staying in this hotel even though the room was nice but the lack of services and amenities is not worth the price I'm paying for.

1 liked this review

Accommodation's Reply

15 Oct 2021
Dear Tan, Thank you for taking the time to share your recent experience with us. I regret to learn about your poor stay experience and I am deeply concerned by it. Please accept my sincere apologies for the inconvenience caused. Kindly be assured that these issues will be addressed with the relevant departments involved to ensure that such shortfalls do not happen again. Your feedback gives us the chance to train and retrain our staff to be the best possible and provide an outstanding service and customer care. I value your patronage and hope you will give us another chance to welcome you back in the future for a more successful experience. Inspiringly yours, Jean-Philippe Jacopin General Manager
TJ
Tan J. H. A.
1 Reviews
9.4
/ 10
9.4
05 Oct 2021
Staycation
Couple
Service was great! The drain in our bathtub was fixed within 10 mins of our call. Loved the Lime Restaurant morning buffet, though the kitchen staff look slightly overwhelmed. Overall, it was a lovely stay.

1 liked this review

Accommodation's Reply

11 Oct 2021
Dear Tan, Thank you for staying at our hotel-in-a-garden. We are glad to know that your recent experience was overall a pleasant one, in particular the efficient service from the Engineering Team and our breakfast offerings at LIME Restaurant. It delights us to know that our efforts are acknowledged by guests like you and we cannot wait to welcome you back soon! Inspiringly yours, Jean-Philippe Jacopin General Manager
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Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

With its eco-friendly hotel-in-a-garden concept, PARKROYAL COLLECTION Pickering offers you a unique stay in the heart of Singapore. The building's "hotel-in-a-garden" design has been lauded for its unique architecture that incorporates 160,000 sq ft of elevated terraced gardens. The hotel was designed by WOHA, a Singapore-based architecture firm known for incorporating extensive greenery in their buildings. Designed to be a "hotel-in-a-garden", PARKROYAL COLLECTION Pickering features extensive greenery, including green walls, water features and 15,000 square meters of tiered "sky gardens". The hotel's sky gardens are designed to be self-sustaining and consume minimal energy through the use of solar cells, motion sensors, rainwater harvesting and reclaimed water. Situated in Singapore’s thrilling central business district, this hotel is surrounded with shopping centres, engaging restaurants, and entertainment venues that make holidays blissful. To make things more pleasurable, the hotel also prepared a list of facilities and services designed to aid our visitors’ basic travel needs, as well as other recreational activities. This luxurious accommodation is tailor-made for travellers such as couples, friends and families who wish to have a stress- and worry-free stay.

How to Get to PARKROYAL COLLECTION Pickering

It is easy to get to the hotel by car. From Changi International Airport, head onto the East Coast Parkway (ECP) and take Exit 15 to Rochor Road. Turn left at North Bridge Road, then right at North Boat Quay, followed by another left at New Bridge Road. Turn left onto Upper Pickering Street to arrive at the hotel. If you are hopping on a taxi, the journey from Changi International Airport should take approximately 20 minutes and will cost between SGD 20 to SGD 30. The airport shuttle is available at all three terminals at a rate of SGD 9 per passenger. This 19-seater airport shuttle runs at 30-minute intervals, with a travel time of 45 minutes to an hour, depending on the number of stops at other hotels. If you are travelling by MRT, board the train from Changi and alight at the Tanah Merah Station. Transfer to the Green Line heading towards Outram MRT Station. Alight at Outram, then take the Purple Line to Chinatown, exiting via Exit E (towards Chinatown Point Shopping Centre). The hotel is just a one-minute walk from this station. Estimated travel time from Changi Airport is one hour.

Different Types of Rooms in PARKROYAL COLLECTION Pickering

Be inspired by the hotel’s well-designed guestrooms. PARKROYAL COLLECTION Pickering has 367 rooms and suites. Designed to make you feel and look fresh throughout your stay with PARKROYAL COLLECTION Pickering, all rooms feature attached private bathrooms with separate shower room, toilet, bathroom amenities and hairdryer. Bedrooms are appointed with bed sheets with blanket and pillows. Stay connected with prepaid WiFi Internet access in a stylish work desk and ergonomic chair. Other in-room facilities includes air-conditioning system, telephone and voice mail, LCD television and tea & coffee making facilities.

Restaurants and Cafes in PARKROYAL COLLECTION Pickering

For your convenience, you may indulge in delicious Asian and International favourites, right from the comfort of your room. Discover a concept dining experience that’s perfect for business lunches, after work cocktails and celebratory dinners at LIME. Lime Patisserie offers comfortable sofas and snug corner tables which provide a cosy setting for you to experience the glorious combination of artisanal desserts and a lovely tête-à-tête with friends or loved ones amidst the iconic foliage of our hotel-in-a-garden.

Facilities and Activities in PARKROYAL COLLECTION Pickering

Guest may take a relaxing dip in the outdoor infinity pool then lie back in the comfort of our unique cabanas while taking in spectacular views of our lush landscaping and Singapore city skyline. The fifth floor of the hotel is a dedicated wellness floor that features a day spa, fitness centre, infinity pool and garden.

Interesting Places near PARKROYAL COLLECTION Pickering

Chinatown - Chinatown is situated just a miles away from the hotel. Enjoy an array of authentic Chinese cuisine and interesting cultural attractions in Singapore's bustling Chinatown, just moments from PARKROYAL COLLECTION Pickering. An area rich in history and culture, Chinatown is one of Singapore’s most popular destinations for visitors and Singapore locals alike. An array of authentic Chinese cuisine, fantastic shopping and interesting cultural attractions awaits in this cosmopolitan hub. From the quaint shophouses to timeless artefacts, discover history perfectly preserved in every nook and alley. A free two-hour walking tour is a definite must for anyone keen to understand Singapore Chinatown’s history. Retrace the steps of the pioneers through intriguing stories, heritage landmarks and endless anecdotes.

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Hotel Policy

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

Guests must be at least 21 years old to be able to check-in.

With Safe Management Measures in place, our dining outlets (Lime), facilities (Infinity Pool, Fitness Centre) and complimentary daily activities are operating with limited capacities. Prior reservation is required and access is subject to availability Please visit http://pcpickering.vouch.sg to make an online reservation for breakfast and access to our facilities. For complimentary daily activities, please email enquiry.prsps@parkroyalhotels.com to register upon receipt of your Booking Confirmation email.

Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/health

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Facilities
  • Hotel Services
    • Concierge
    • Money changer
    • Doorman
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Food and Drinks
    • Bar
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
    • Continental breakfast
    • Poolside bar
    • Dietary menu
  • General
    • AC
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Rooftop terrace
    • Smoking area
    • Smoke-free
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Pool cabanas
    • Spa
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
  • Accessibilty
    • Disabled access friendly
    • In-room accessibility
    • Wheelchair accessible
  • Connectivity
    • Free WiFi
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