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  1. Resorts
  2. Singapore(639 Resorts)
  3. Sentosa Island(19 Resorts)
  4. Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa

Resorts
2 Bukit Manis Road Singapore 099891, Sentosa Island, Singapore, , 099891
Eligible for SingapoRediscovers Vouchers
The use of SingapoRediscovers Vouchers is valid until 31 December 2021.Learn more
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Traveloka
8.1 Convenient

From 60 reviews

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Check our curated reviews for honest descriptions about this accommodation.

Our second time at this resort. The staffs are friendly and attentive as usual. Even though the pool area is under maintenance now but we were given access to villa pool or Spa Pool as other alternatives. Due to the heightened alert, no full dining menu was available but the selection is still good. We will be back for third time
Joanne A.
Facilities
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Review by Traveloka users

Based on 60 reviews

8.1
Convenient
Fantastic
17
Very Good
24
Satisfying
8
Average
11
Poor
0
Cleanliness
Comfort
Meal
Location
Service
OS
Oon S.
1 Reviews
9.4
/ 10
9.4
29 Aug 2021
Staycation
Couple
Took resort shuttle bus in from Harbourfront Exit D. As room was not yet ready at 1pm, staff suggested that we had lunch at Cliff first while waiting as part of the hotel's package. Lunch was a awesome 2-course menu with great service! Dinner was buffet at Kwee Zen and in contrast was very forgettable. Did not even serve laksa/fried rice/nasi lemak, just mostly fried items and seems cheap, machine coffee is chargeable. Breakfast next day was much better in terms of variety. Besides the dinner, the room was great, the bed was super comfortable and we enjoyed our time!

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JL
Justin L.
1 Reviews
10
/ 10
10
18 Aug 2021
Staycation
Couple
Amazing and enjoyable stay with good service and good food. We stayed 2 nights with the full board package, having 2 meals at the Cliff, 2 meals and breakfast at Kwee Zeen. We arrived slightly before before 2pm, and were allowed to check in early, and were in fact upgraded to a luxury garden room. Every meal that we had was good, with all staff being very polite and helpful. A special shout-out to Jason, a staff at the Cliff, who complemented the amazing food (best Italian food we've had in Singapore) with great service, to give us an exemplary dining experience. Overall, a 10 out of 10 experience. Definitely will return for another staycation one day.

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SK
Sharon K.
1 Reviews
9.4
/ 10
9.4
17 Aug 2021
Staycation
Couple
Free upgrade to garden view room. Clean bathtub and separate shower with strong water flow! We booked the infinite dining package and meals were sent to our room as we were not fully vaccinated yet. Food tasted great and hotel was very accomodating for us to replace desserts for appetisers. 2 course meal for lunch and 3 course meal for dinner with soft drinks provided too. Impeccable service and cosy ambience in hotel. Highly recommended!

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Joanne
This is a private profile
9.7
/ 10
9.7
06 Aug 2021
Staycation
Couple
Our second time at this resort. The staffs are friendly and attentive as usual. Even though the pool area is under maintenance now but we were given access to villa pool or Spa Pool as other alternatives. Due to the heightened alert, no full dining menu was available but the selection is still good. We will be back for third time

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Alex
This is a private profile
6.2
/ 10
6.2
21 Jul 2021
Staycation
Couple
Family
Old room, not clean, food is average.

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Lp
Loh p. T.
1 Reviews
6.3
/ 10
6.3
09 Jul 2021
With face mask and physical barrier at check in counter, the loud music is really not helping as we can't hear each other. It didn't lighten the ambience or calm the waiting customers. It should be a rule that a reception counter at restaurant should never be left unattended. Patrons should never have to walk into the restaurant to get attention. The receptionist walked away to attend to other things in the restaurant means she is multitasking. Need to review your manpower allocation.

1 liked this review

DY
Daniel Y.
1 Reviews
9.7
/ 10
9.7
31 May 2021
Staycation
Couple
6-Star Hotel! Really amazing ambience. Smooth check-in (don't forget to ask for the welcome drink coupon if the staff forgets). Comfortable quiet room. Shower that is powerful and has adjustable warm water. Welcome pack of hand sanitizer, antiseptic wipes etc. Really yummy food for Breakfast, Lunch and Dinner - you can just stay in the hotel the whole day. KweeZeen for Breakfast & Lunch. The Cliff for Dinner. Would come back!

1 liked this review

JA
Jayesh A.
0 Reviews
8.8
/ 10
8.8
13 May 2021
Staycation
Couple
Felt like we were overseas in a beach resort !

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JP
Jean P. T. K. U.
1 Reviews
6.1
/ 10
6.1
10 May 2021
At the check in, I asked if I need to book for breakfast and they said no and that I can go anytime. The next day, when I went to the restaurant at 10am, they refused to let me in and told me that they have a function starting at 11:30am. Imagine my family and my little baby who are hungry. I had to complain to the reception and ask them to talk to their manager and they proposed to have in room dining which is not ideal when you have a baby of 16 months; the whole room was dirty with food after the meal. Also, during dinner time, a man and his son was walking around the restaurant without wearing a mask and the staff was just smiling at them without asking to wear a mask and I complained to the waiter. The next day again, a boy who is older than 6 is walking around in the reception area without a mask and nobody told him to wear a mask. Lastly, I think some of the staffs have Pinkerton syndrome. I walked to the restaurant and the waiter mumbled something which I didn’t understand and start to attend to an Ang moh man behind me. I replied “Excuse me, what did you say?” Then only he attended to me. Because of all these, my wife had a bad Mother’s Day.

1 liked this review

LJ
Lam J. H.
0 Reviews
6.0
/ 10
6.0
09 May 2021
Staycation
Couple
We opted for the Infinite Package where all three meals were provided for our 3D2N stay. The staycation was the closest to feeling like we were overseas. However, we were underwhelmed by the standards from a luxury 5 star hotel. Pros: + Away from city, quite relaxing + Relatively bigger rooms than what you get from most hotels in the city + The package with all meals provided was great because we did not have to worry about what or where to eat. We had breakfast/lunch at Kwee Zeen and lunch/dinner at The Cliff. Buffet breakfast spread was decent. Lunch portion at Kwee Zeen was generous, and our favourite restaurant got to be The Cliff - good view and good food! Cons: - The room is quite dirty, it was the worse 5 star hotel I have been to in this respect. Coffee machine was really dirty, HDMI /USD plug on the wall was sticky for don't know what reason, the mini bar table had so much coffee stain we had to clean it ourselves, one of our towels even had hair in it. If you lift the blanket, you could see dirty yellow matches. A part of me was glad I only saw it a few hours before checking out... - Restaurants were understaffed. While staff tried their best, service from a luxury 5 star was compromised. Was expecting it to be more well managed noting that it is really not a surprise that the restaurants would be packed during peak hours. - The pool was really dirty. Our eyes felt slightly irritated the first time we had a dip. When we went into the pool in our goggles, gosh it was quite murky. - Gym was well equipped and there is hardly anyone inside. With that said, thought it would have been better if they provide clean towels for people to wipe down the equipment after they are done with it in Covid times. There was a dirty looking green towel lying around. - Sent them an email a couple of days before our staycay and it appeared that it went into a black hole even after sending a chaser. Had to call them many times before someone finally picked up. It was really disappointing that standards did not match up to the price tag we paid for a luxury 5 star hotel. Otherwise, it would have been a perfect stay.

1 liked this review

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Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
Staying at Sofitel Singapore Sentosa Resort & Spa is a good choice when you are visiting Sentosa Island.

The resort is located only 1.31 km away from Imbiah Station.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Sofitel Singapore Sentosa Resort & Spa

Not only located within easy reach of various places of interests for your adventure, but staying at Sofitel Singapore Sentosa Resort & Spa will also give you a pleasant stay.

From business event to corporate gathering, Sofitel Singapore Sentosa Resort & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sofitel Singapore Sentosa Resort & Spa, a wonderful accommodation for your family holiday.

This resort is an ideal choice for you, novice to professional golfers.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sofitel Singapore Sentosa Resort & Spa.

If you plan to have a long-term stay, staying at Sofitel Singapore Sentosa Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sofitel Singapore Sentosa Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Not all resort allow guests with pets, but Sofitel Singapore Sentosa Resort & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sofitel Singapore Sentosa Resort & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel Singapore Sentosa Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Sofitel Singapore Sentosa Resort & Spa.

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Hotel Policy
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Facilities
  • Hotel Services
    • Concierge
    • Money changer
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • Things to Do
    • Fitness center
    • Massage
    • Spa
    • Steam room
    • Sun loungers
  • In-room Facilities
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoke-free
  • Public Facilities
    • Elevator
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Food and Drinks
    • Breakfast
    • Snack bar
  • Transportation
    • Area shuttle
  • Connectivity
    • Free WiFi
  • Accessibilty
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness center
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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