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  5. Sofitel Singapore Sentosa Resort & Spa

Sofitel Singapore Sentosa Resort & Spa

Hotel
2 Bukit Manis Road Sentosa Island, Sentosa Island, Singapore, Singapore, 099891
Hotel Front
Hotel Front
Sports Facility
Hotel Front
Hotel Front
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Based on 1,684 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Sentosa Golf Club
(0.15 km)
Tanjong Beach
(0.16 km)
Palawan Beach
(0.42 km)
Pulau Sentosa
(0.56 km)
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Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.00
Comfort
9.00
Meal
9.00
Location
8.00
Service
8.00

6 Traveloka customers have stayed in this hotel and given reviews:

8.5
One of the great hotels in Sentosa.
8.5
It is good experience to stay there.
9.4
Perfect but when I come to my room (Junior Suite), found dirty balcony
7.9
Pros: Free shuttle, free entrance back to Sentosa by car, Sightings of peacocks Cons: Room doesn't feel spacious We checked in and requested an extra bed, confirmed at around 3pm but it was still not there when we came back at 6pm. Aircon was not cold so we called for repair but waited for more than half an hour before anyone came. Remote could not function properly. We were told that nobody stayed there before us maybe that's why its not maintained as well.
7.0
I think the whole service with mediocre standards as other hotel2, thank
10.0
Quiet, and comfortable to rest and exercise
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Based on
1,684 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business133
Couples584
Solo travel71
Family645
Friends getaway149
Rating Result
Very Bad
62
Bad
63
Average
135
Very Good
422
Extraordinary
1,002
scottleeder
Fantastic stay
My wife and I stayed here in November 2017 and were in a lovely comfortable room in the tranquility wing. We noticed the first night a water leak at the bottom of the toilet. We reported this to the reception desk and the next day a plumber came to our room. The plumber made a call to the front desk and they called us back to let us know that we were being moved to another room. We just thought that we would be moving to an adjoining room so we packed up and a porter was at our door waiting to Moor our gear. When we got to our new room we were absolutely delighted to see that the hotel had upgraded us to a mini suite which was just stunning. I can’t thank the hotel enough for this. As for the rest of the hotel the facilities are all first class, the breakfasts cater for all nationalities and are wonderful and the dinners are wonderful as well. All in all I can’t fault this resort and will be recommending it to all our friends when we get home.
Couples - Nov 14, 2017
brikette
Good service, comfortable rooms
The hotel was very accommodating to my requests. Service from both the counter and restaurant staff were excellent. Beautiful peacocks all around the courtyards. Decor of room can be updated. We find the rooms too dark for our liking. No windows in the living room (we had the corner room). Not sure if this is the case for all the Prestige Family Suite. We don’t like was the bath room design too. The spa - massage was not the best I’ve tried. I had the Sentosa massage which is part Swedish ,part Ayurvedic. Masseuse did not really press on the points. It was neither comfortable enough for me to fall asleep nor did it help relieve a single bit of my neck and shoulder ache. Had much better ones for this kind of prices. The indoor jacuzzi was too dark. Water looks murky. Interior looks old and dusty at some parts. The spa needs a major facelift. I prefer another spa at a hotel within Sentosa even though they offer much lesser options.
Family - Nov 12, 2017
RipvanwinkleOz
Beautiful gardens with peacocks
We decided to stay overnight as we were invited to a special birthday celebration held in the hotel's restaurant. The hotel was clearly very popular with families as the pool and surrounding area was crowded with lots of young children. The room was well laid out, benefitting from a vestibule which made it very quiet. There was also a generous sized bathroom with a walk-in shower as well as a bath. The bed was extremely comfortable with lovely pillows and there was a capsule coffee maker. We were, however, disappointed with breakfast the following morning. The cafe was extremely crowded and items were not replenished - unless specifically requested. Most disappointing, for a French hotel, the baguettes were not freshly baked i.e. not baked that morning. As we were checking out we asked whether it was quieter during the week - to which the answer was a resounding 'yes'. Couples - you have been warned.....
Couples - Nov 11, 2017
DeanandAlexia
Lovely presmises but needs a cash injection
The premises itself was lovely, however it desparately needs a cash injection. Bed linen was full of holes, pillowcases were threadbare and fraying, bath towels the same. Cleanliness and consistency around the accommodation was appalling: the neighbouring room left a cup outside the room which was there upon our arrival and was still there 24hours later. Appreciate housekeeping can only use the terrible linen they are provided with however there is no excuse for dirty windows, unclean mirrors, no water replenishment. For a Sofitel premises I am disgusted by the bed linen and towels we were to use. The pool was fabulous, however 7pm closure is very early, there would be nothing more enjoyable after a hot day out for a quick dip, but it was closed. The Fish Spa was really good, relaxing and the only way to dip your feet after a hot day. Quality and variety of food in the dining room was good, hot and plentiful.
Couples - Nov 9, 2017
588emily
Excellent family stay
Good service Fantastic staff services Clean and comfortable room Good facilities especially the fish spa Children corner Good food Friendly staff with a personnel touch Make our stay a memorable family stay
Family - Nov 7, 2017
See other reviews
<p>The following fees and deposits are charged by the property at time of service, check-in, or check-out. </p> <ul> <li>Fee for buffet breakfast: SGD 35 per person (approximately)</li> <li>Rollaway bedsee more

Hotel facility

Description

  • Things to Do
    • Children club
    • Children club with surcharge
    • Garden
    • Health club
    • Library
    • Outdoor pool
    • Parasol
    • Pool cabanas
    • Pool sun loungers
    • Sauna
    • Spa
    • Hot tub
    • Steam room
    • Turkish bath
  • Hotel Services
    • Concierge
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Porter
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Safety deposit box
  • Transportation
    • Area shuttle
    • Beach shuttle
    • Shopping center shuttle
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Business Facilities
    • Conference room
    • Meeting facilities
  • General
    • Smoke free
    • Terrace
  • Kids and Pets
    • Babysitting with surcharge
  • Sports and Recreations
    • Outdoor tennis court
  • Connectivity
    • Free WiFi

      Location
      Staying at Sofitel Singapore Sentosa Resort & Spa is a good choice when you are visiting Sentosa Island.

      This resort is very easy to find since it is strategically positioned close to public facilities.

      About Sofitel Singapore Sentosa Resort & Spa

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Get precious and unforgettable moment during your stay at Sofitel Singapore Sentosa Resort & Spa.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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