One&Only Cape Town

Hotels
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9.5
/10
Exceptional
391 reviews

What Guests Say About Their Stay

Mario

10.0
/ 10
Relaxing atmosphere near the Waterfront where you have all the activity; great service

David

10.0
/ 10
The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.

Sandra

10.0
/ 10
The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.
In the Area
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Dock Road, V & A Waterfront, Cape Town, Province of the Western Cape, South Africa, 8002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
One&Only Cape Town is located in area / city Cape Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around One&Only Cape Town

Dock Road, V & A Waterfront, Cape Town, Province of the Western Cape, South Africa, 8002
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Exterior One&Only Cape Town
Exterior 2 One&Only Cape Town

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Location


One&Only Cape Town is located in area / city Cape Town.

About One&Only Cape Town

From business event to corporate gathering, One&Only Cape Town provides complete services and facilities that you and your colleagues need.

One&Only Cape Town is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at One&Only Cape Town, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Are you a shopaholic? Staying at One&Only Cape Town will surely spoil you for numerous shopping centers nearby.

Not only located within easy reach of various places of interests for your adventure, but staying at One&Only Cape Town will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

One&Only Cape Town is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at One&Only Cape Town.

All facilities in One&Only Cape Town

Swimming Pool One&Only Cape Town
Swimming Pool
Entertainment Facility One&Only Cape Town
Entertainment Facility
Fitness Center One&Only Cape Town
Fitness Center
Functional Hall One&Only Cape Town
Functional Hall
Common Space One&Only Cape Town
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Garden
  • Fitness center
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Transportation

  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room
  • Trampolines

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in One&Only Cape Town

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at One&Only Cape Town
131
Number of floors in One&Only Cape Town
5
Another facilities in One&Only Cape Town
Romantic proposal packages, Outdoor pool, Spa, Garden, Fitness center

Frequently asked question in One&Only Cape Town

What are available facilities at One&Only Cape Town?
There are top facilites at One&Only Cape Town such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at One&Only Cape Town?
The standard check-in time at One&Only Cape Town is starting from From 14:00 while the latest check-out time is at Before 11:00
Does One&Only Cape Town provide breakfast?
Yes, One&Only Cape Town provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of One&Only Cape Town
One&Only Cape Town has a 5.0-star rating.
How many floors does One&Only Cape Town have?
One&Only Cape Town has 5.
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More Reviews from Other Guests in One&Only Cape Town

Overall Ratings & Reviews One&Only Cape Town

Traveloka (3)
Other sources (388)
9.6
Exceptional
From 388 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Cape Town

Number of reviews per page
20
40
Top reviews
Ivo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service.
Read More
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Relaxing atmosphere near the Waterfront where you have all the activity; great service
David
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.
Read More
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The most amazing hotel. Beyond amazing
Ariane
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Wonderful staff and amenities
Shauna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely People and so accommodating!
Sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.
Suzie
icon-Family
Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall service was enthusiastic and friendly. Breakfast was excellent but had a disappointing meal at Nobu. Facilities showing its age and could do with an update. Neighborhood was safe and nice restaurants within walking distance. There are probably better options at this price point.
Sheena
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
Brannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The staff was amazing. They are friendly, made my kids feel at home. Kids Club was awesome. They accommodated all of my needs.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Was amazing
Alka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful property
Osama
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Kim
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Room was great breakfast lots if choice
Joseph
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Dr Yunus
icon-Leisure
Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Ermelinda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Number of reviews per page
20
40

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Exterior 4 One&Only Cape Town

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews One&Only Cape Town

Traveloka (3)
Other sources (388)
9.6
Exceptional
From 388 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Cape Town

Number of reviews per page
20
40
Top reviews
Ivo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service.
Read More
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Relaxing atmosphere near the Waterfront where you have all the activity; great service
David
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.
Read More
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The most amazing hotel. Beyond amazing
Ariane
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Wonderful staff and amenities
Shauna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely People and so accommodating!
Sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.
Suzie
icon-Family
Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall service was enthusiastic and friendly. Breakfast was excellent but had a disappointing meal at Nobu. Facilities showing its age and could do with an update. Neighborhood was safe and nice restaurants within walking distance. There are probably better options at this price point.
Sheena
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
Brannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The staff was amazing. They are friendly, made my kids feel at home. Kids Club was awesome. They accommodated all of my needs.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Was amazing
Alka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful property
Osama
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Kim
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Room was great breakfast lots if choice
Joseph
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Dr Yunus
icon-Leisure
Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Ermelinda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Number of reviews per page
20
40