Turnberry Boutique Hotel

Great stay,friendly staff and overall experience Great. The best hospitality you can find in Oudtshoorn . Great value for money ,breakfast was included and the hot foods was made on order so everything was fresh and delish.

We had a very pleasant stay, staff were friendly and food was great. Will definitely go there again

Very enjoyable stay. The staff was very friendly and the breakfast outstanding. The room was spacious and clean and was well equipped. The Hotel was in the city center and close to eateries and other shops

Great and friendly service from all staff throughout the entire stay. Excellent location. Very clean, but a bit tired. Great breakfast, with a fantastic selection. Not sure why it is called a boutique hotel though. Will definitely stay here again when visiting Oudtshoorn.

Everybody was very friendly

Rooms are small and cosy. Great for a good nights rest after a day of exploring the Karoo. Very central, Easy walk to the shops.

Friendly and very inviting. They have Great service and willing to help with any queries. They arranged a shuttle to and from a great restaurant, the Black Swan.

We chose the Turnberry Boutique Hotel because we had a great experience there a few years back. Unfortunately we cannot say the same this time around. Room K8 - has a light hanging out of the ceiling, the aircon doesn't work properly - made a noise and made the room hot instead of cold, and the door frame of the bathroom is rotting away. The breakfast we looked forward to was a big let down. We had to wait almost 30 minutes for staff to clear a table for us to eat at. We had to hear how the receptionist ask a lady to clear a table and she very rudely told reception - "no I have to many orders to fill." We loved the swimming pool previously but found the art work at the pool in very poor taste and could not take our kids there to enjoy the pool. We love Oudtshoorn and go there often, unfortuntely Turnberry Boutique Hotel will not be seeing us again in future.

The hotel was old and not renovated for probably 30 years. Everything was falling apart, paint, wallpaper, toilet, etc etc. The old wall-to-wall carpet was just discusting. But worst of all, the air-conditioning didn't work wich was a bummer since it was very hot in the room. We told the reception about this 3 (!) times and after everytime they said that they had fixed it, except after the last time when they just gave up. Terrible hotel!

From the moment I walked into the room I was disgusted. The basin was dirty and I then cleaned it. The worst shock was the shower and toilet it was in a state of disgust. The toilet was filthy and the shower has not been cleaned in a while so much so that I almost threw up at the thought of having to stand on that dirt. The basins plug did not work so washing was a nightmare. I found a used earbud under the blanket. I did not get value for my money at all and to call the place a “hotel” is shocking and 4 star is a definite lie. Daylight robbery if you ask me. I’ll never recommend this place to anyone and I don’t think this place is worth it to have on hotels.com. Worst so called hotel I’ve ever been to in my life.

Great location.Comfy accommodation.Hospitable staff.

Value for money, aircon not working

Very disappointed. Toilet roll hanging off, dstv didn't work no-one fixed it. drunken party outside our bedroom window no-one stopped it 5 bottles wine 7 beers! Sink wouldn't empty. Cramped accommodation. Overpriced and over rated.

It was an amazing stop-over after a 7 hour drive. We all enjoyed the pool. The rooms were comfortable and breakfast was very good. Staff very friendly. On my next trip I will definitely stay there again.

Staff made stay worth it

Our stay was excellent at the Turnberry Boutique Hotel! The room was very clean and very comfortable and the complimentary breakfast in the morning exceeded expectations. The property is beautiful!

We were just staying one night here as a halfway point from Port Elizabeth to Cape Town. I thought the property was a little better than it was when booking. The room was very outdated. The town was little to be desired, although I am assured there is plenty to do if staying for longer than we did, in the immediate area, but personally I wouldn't stay there for longer than i needed to. A boutique Hotel is defined as follows: a stylish small hotel, typically one situated in a fashionable urban location. I would not classify any of those descriptions on either Turnberry or Oudtshoorn without being cruel but I can't say i would choose the location or the accomodation. I would pay half the price for something better here in Ireland and Ireland is very expensive. Star Ratings should be reviewed yearly in my opinion.

The hotel is quite old and not that pretty... But the stuff are great, the location is good and the price is very chip for what you get.

Suggest more maintenance be carried out particularly on air-conditioners. The filters on the air con in our room were disgusting, had not been cleaned in a long tie and the aircon was not working correctly due to this. The restaurant food is overpriced, cannot see how they can justify R285 per head including children. Really nice bar area and nice cosy feel. Would suggest maybe adding a bit more to do in the hotel itself.

Top-notch property and super friendly staff. I visited during the off season and received a wonderful and unexpected room upgrade. Many local residents congregate at the Turnberry's bar, ensuring lively conversations and plenty of laughs. Easy walking distance to Outshoorn's city attractions and well placed for driving to karoo landmarks, such as ostrich farms and Cango Cave. Book this hotel if you're visiting Outshoorn!