GLAD Gangnam COEX Center

The cleaning staff was very friendly and professional.

Clean and easy access to shops, cafe,restaurant And transportation

Convenient location for attending a conference at Coex center (walking distance). There was a lot of construction nearby but good dining options within walking distance. I appreciated the convenient laundry room that used credit cards for payment and detergent. Restaurant gets booked fast, and you need reservations. The gym/fitness room is TINY and didn't provide disinfecting wipes for the equipment but open 24 hours (awkward to exercise with others in tiny space, but I used it during unpopular hours to avoid the crowd). Very clean room but the carpet seemed fairly old. Rooms are mostly soundproof so I got a good nights sleep every day. They provide lotion, soap, shampoo, conditioner, bottled water, teas and coffee but no milk or cream, and no iron. I had to walk to the convenience stores to get milk for my coffee. Internet is unsecured so avoid opening banking or financial websites there.

The Carpet was wet when I checked in my room and it smelled liked mold.

Closest location to main shopping places

WE left Fraser Place Namdaemun and had a FANTASTIC experience and arrived Gangnam area to see a baseball game and visit area.After reviewing a lot of hotels,we chose GLAD for its friendly namesake,location & value.We were greeted cordially but definitely not warm/friendly feeling.It felt as if we were a bother to the gentleman checking us in.We reserved a jumbo twin on the 3rd floor #314.The baseball game was about to start so we quickly got into the room and went to the stadium which was easy! When we returned to the room, it took a long time to cool off, but we were tired so we went to sleep a bit warm. The next day the air seemed stuck at 25 and we told the front desk 3xs.They said someone would come and fix it, NO ONE came.After the 3rd time I went to front desk and they said someone was coming to look at it and would bring up a fan, when I asked if someone was going to fix it, the person said they don't speak English.I went down again and told them I told them I was paid for a room with working features, they moved us to #514 and bidet was not working.Room temp was better though.Overall the stay was in a convenient location, but not the friendliest place.2 women were noticeably welcoming and friendly. 전숙자 (Jeon Sook Ja) was our room attendant and she was the NICEST GLAD EMPLOYEE we met!She made sure our room was all set and also called when the bidet didn't work, maintenance came after 10 min when she asked.She was friendly and inviting!전숙자 (Jeon Sook Ja)THANK YOU!

Clean, quiet, and very close to station and malls. Highly recommended.

In particular I had the most lovely cleaning lady who did such a good job and was super friendly. additionally I had a really nice front desk person.

Amazing experience

Except for ongoing construction around the property, everything was satisfactory.

This was the best hotel I stayed in, and I would book it again.

All good, except the noise from the road works!

Small size room, kindness level of staffs is just average

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Good, centralized location with plenty of shopping. Easy transportation

This hotel located very close to subway station and also COEX mall. Very convenient!!

Good service

Good

Great experience! Proximity to conference center and amenities was fantastic too.

It was a great location for COEX and easy for the metro. Room was fine and I slept well. Breakfast was fully booked and not available but there are local options. Good laundry ( needs an ironing board).