Hill house Hotel

Excellent

Staff was so nice

Nice hotel to stay at an excellent reasonable price for 3 nights. Wish Hotel manager put easy direction from which subway rather than google map to walk uphill and downhill. The nearest subway is Hoehyeon station exit #1 for next tourists. Request for more packet decaf coffee at the front desk.

It says in the property ads, daily housekeeping,but the entire two weeks (+) that we stayed, they did not clean our rooms. They only changed our towels and empty the trash can. Staff is unavailable to answer the phone. The day that we arrived , we tried to call the hotel to get directions but nobody answered the phone. No breakfast available at all, even if you are willing to pay. . This made me sad. We stayed at this hotel nine years ago and they have free breakfast and it was a good spread. The property itself really had gone downhill from nine years ago. It will be hard to recommend this property to any of my friends and relatives.

Unfortunately, our stay at this hotel was far from pleasant due to the poor cleaning service. When we arrived, the room was clean however, that is when the cleaning service level went downhill. The room was not properly cleaned throughout the duration of our week long stay. Despite requesting housekeeping to empty our bins, sweep the floor, or change our towels/sheets, the staff either didn’t show up or did a rushed, superficial job. It really affected our overall experience. This hotel needs to improve its cleaning standards before we would consider returning.

It was located on a hill just like its name and the neighborhood was not that nice. Other than that, it was good and it had a daily housekeeping. Good enough for the price.

The place is not a four star hotel. It is at best a three star hotel and even that is iffy. I’ll start with the good. The location is pretty good for seeing Seoul. It’s close to the cable car to Namsan Tower and Myeungdong. Can easily walk to both from the hotel. I’d say 10 to 12 minutes to the night market. If you go the other direction you can head over towards the palaces and such. The subway station is close and the street leading up to the hotel has a few local Korean restaurants and a small convenience store. There are a couple of coffee shops and a gelato place as well. So if you’re a tourist, this is a good location. The beds were comfy as well and the AC worked pretty well, although they can be kind of loud. Now the bad. The hotel is in need of updating. The carpet is worn, wallpaper peeling, and overall need of some love and care. I am Korean American and my Korean is limited, but I asked the front desk to call me a cab for my family of five. He tried for like 15 seconds and said he couldn’t do it. I messaged my cousin and he sent a car within 10 minutes. There is no laundry on premises. I talked to another front desk person, Filipina and she told me there is small laundry mat on the street which was obvious and of a dry cleaner. The dry cleaner is a super local place and I went in there and asked if he could do our laundry. He quoted 30,000 won and when I picked it up he said it was a lot so I gladly gave him another 10,000 won. Hope this helps.

The room is not as advertised

Rooms were okay, good size but not the cleanest

We picked the hotel for the location and the price. It did not disappoint. The location is great for a tourist trip to Seoul and we were happy with the price. The room was comfy and clean. Thumbs up.

Beautiful hotel, and highly recommended

Wonderful stay. Staff were nice and friendly. It’s a bit up the hill, close to market, restaurants, and myeoungdong (walkable or 1 train station away) Thanks for a great stay!

The room was spacious! However the TV and AC didn’t work! Bathroom has a weird layout! But overall, we had a pleasant stay! 18-20 mins walk to myeongdong st. Which was great! If you’re looking for an updated modern place this isn’t the place! We opted to stay here for one day with kids as we needed a spot for a few hours before we headed out. Aside from that, the front staff was nice and very kind. Would stay here again.

The hotel was fairly clean and its location was perfect(not too far from the subway station and there were many good restaurants and shopping centres). Staff was friendly and helpful, too. They also provide a ride to the airport with a reasonable price. I'd love to re-visit the hotel.

Almost everything was good except that there were no place to hang clothes in the room or the bathroom. And no one was at the counter when ch

Room was spacious and clean. Check in and out was easy. Only thing I didn't like was I put a do not disturb when I went out and still someone came into the room to clean. Some things were likely thrown out that I had wanted to keep to reuse (extra bag, plastic water bottle). I did not secure my items thinking noone would enter. At least Korea is a safe country and I did not notice anything of value missing. Area is very quiet and it is literally on-top of a steep street. Walkable to nearby cafes and bus stop. May be difficult for people with ambulatory issues. Entrance is a flight of stairs. I did not notice any ramps or accessible entrance.

This was a nice place to stay. It had a couple quirky things about it, such as the bathroom having frosted glass wall and doors. That's okay when it's just you and a spouse, but when you're a family, it's a little weird. So, we just had to make sure we weren't looking the direction of the bathroom when others were in there. The elevator only held two people with their luggage, so we had to take two trips for our family of four. It was a clean room and a place for us to crash for a night. It was nice.

Very good value. Staff cleans rooms daily, which was very nice. Couldn’t find where breakfast was being served (if it was served at all) but definitely a great place to stay in Seoul.

We were told on arrival that, due to an electrical fault, that our superior double room was not available, so we were put in a basement room, no offer of refuced rate or refund. Turned out the a/c was poor in the basement room, so difficult to sleep. We cancelled our planned later stay, and booked a guesthouse in nearby Myeoung-dong

Good location but uphill walk from main street.