UH Suite The Jongno

Figuring out the shower to get warm water and the water going everywhere in the wet bathroom was interesting. We’ve never encountered sinks flowing into an open floor drain before. The bedrooms were quite small. But the location was great, the staff were nice, the housekeeping did a good job and the place was very quiet at night. We enjoyed our stay.

We had looked forward to staying at this property given the hype/appeal of the brand, but were met with quite the disappointment. The unit itself was nothing like the advertised. We booked one of the two bedroom units with 3 double/queen beds, and that itself is unique and helpful in Seoul. But the unit is very cramped, and condition is ~10 years older than the pictures shown. The rooms have air con, but the unit is musty. The carpet didn’t look very clean. The worst attribute is the bathroom. Nothing like the pictures. There are tiny partitions between the toilet, shower and sink, but the water from the shower would splash and flow all over the space. Not in the well-designed Japanese way, in a let’s cram it all in manner. To top it off, this hotel/apartment is located within a commercial restaurant/norebang building. It smelled quite awful every time we went in and out of the building, and the while the noise didn’t penetrate the room, the surrounding area was very loud. The plus, and the main reason we chose this place, is its location relative to transportation options and sights/shopping/dining. It’s a 10/10. I feel badly about writing this negative review but we were incredibly disappointed. This place badly needs a refurbishment. We would not stay at another UH property again.

Good location

Great location. Great stay. Only down fall was the loud music at a bar nearby blasting till early morning of 3AM

We are a family of 6, with 3 generations and chose UH suites Jongno based on the excellent reviews and large accommodations. Unfortunately, we came to realize quickly the bad reviews were correct. Most importantly the shower water floods out of the stall into the entirety of the bathroom making it hazardous for my MIL who relies on a cane. Their solution was to provide more towels which immediately got drenched no matter how many we lay down. No way are we going to spend a portion of our trip in the ER so we checked out early. The hotel “penalty” was to keep the entirety of our payment totaling 5 nights. Thankfully Expedia offered to remedy this with a refund on their end. I would not classify this property as family friendly given the nightlife right outside the door and loud karaoke through the night. Pros: Bottled water Laundry detergent Slippers Tons of good restaurants downstairs Cons: Dirty (stains on walls) Super old mattresses Loud music/karaoke through the night Inebriated folks right outside

The best place

Good basic hotel. Loud music from businesses around until very late at night, at times area smelt & area not kid friendly. Shower leaked a large amount every time used. Staff lovely, however.

Our family of four stayed here for a quick few days in South Korea before flying to Japan. Property was clean, and we got new water bottles and towers every day (full room cleanings are done every 4 days). Room was massive by Korean standards! We got a “traditional” room that came with everything you need to make traditional tea, and some floor seating (not all seating was floor, there were also chairs). Washer was really handy, and location can’t be beat! Keep in mind it’s a busy area with very active (loud) night life, so bring some ear plugs just in case. Staff was so helpful, we really enjoyed our stay - thank you!!

If you want to be in the middle of the bar scene and have restaurant options, this place is the best.

The staff here are very nice, great communication in person and through the app. While there are bars outside it didn’t cause us (2 adults 3 kids) to lose sleep. Having so many restaurants and mini marts near by was nice, didn’t have to travel far for public transportation either. Will definitely stay again!

The hotel was in a great location in the middle of a bustling area. We didn't mind the music playing until the morning. It was within walking distance to where we needed to go. Will stay here again.

So many places where you can eat, but this is surrounded by bars that are open till 3 or 4 AM. They charge early check-in and late check out very money driven customer service.

Nice stay, location and services

Very clean, excellent location in the heart of the city, excellent communication! Stayed with total 6 family members, but 3 bedroom unit was perfect. It’s just that the hotel is right in the middle of the city so it’s kind of noisy until early morning.

A very convenient location to all attractions

Very convenient especially for families.

Staff was extremely helpful. Room was comfortable. The windows are not sound proof, so bring earplugs. Lots of great restaurants and bars in the area.

Stayed for 6 days in a 2 bedroom. There was a live music bar that blasted music until 4am every night. Lots of noise complaints by other guests at the hotel as it was LOUD. The hotel itself was ok. Staff was very apologetic and moved us after the first night. They spoke english and tried to accomodate our needs. Facilities were a bit worn, given the price, but it was reasonably clean otherwise.

Everyone was helpful and very communicative!

The menejer was really helpfull thank u a lot! I didnt remember his name but he was kind and helpfull!