WE Hotel Jeju

It was overall good but the light and aircon console in the room was really difficult to operate and made the stay less positive. Indoor pool was excellent, the staff were always really helpful and the forest surroundings really nice

Service

Amenities were not as advertised and the physical space was not at clean and in good repair

스파엔 부유물이 둥둥 떠다니고 옷장 문이랑 샤워실 문은 고정이 안되어 자동으로 자꾸 열리고 산속에 있는데 편의점도 없어서 불편하고 프로그램 좋다고 안내받아서 신청하려니 다 마감이래고 조식 좋다기에 가봤더니 비용 대비 별로더라구요 직원들은 한결같이 모두 매우 친절합니다

The hotel is very good for health and relaxation. The hotel have many programs for health.

I upgraded myself to the Double Delux room, other than the bigger space in the room, I was rather unimpressed with the extra amount that I paid for. Not value for the amount, I should have stayed in a standard room.

사람들 너무 붐비지 않고 하룻밤 편하게 쉬다 왔습니다. 조식도 깔끔하고 맛나고 좋았습니다. 별하나 뺀건 욕조에 때가 있어서 반신욕을 못했네요. 그것 빼고는 만족스런 숙소였습니다~

처음 이용하는 숙소인데, 강풍, 폭설 날씨에 어떤 경로로 찾아가야 하는지 막막했는데, 숙박 전부터 여러 경로로 접근하는 방법을 안내해주셨습니다. 폭우, 폭설 시에는 어떤 경로를 이용해야 할 지 안내해주셔서 무사히 숙소엘 찾아갔습니다. 퇴실 시에도 자동차 운행은 어떻게 해야 할 지 친절히 안내해주셔서 너무 감사했습니다. 싱잉볼 체험도 좋았구요. 제주 여행 시 또 숙박하고 싶은 곳이였고, 친구들에게도 추천하고 싶은 좋은 곳이였습니다. 봄에 또 가고 싶네요. 친절한 안내에 감사했습니다.~~~

This is THE place for a wellness retreat. Shuttle to town is also super convenient if you want to explore.

호텔 직원들의 훌륭한 서비스에 만족합니다. 그런데 룸 컨디션이 구식인 점과 조식은 average 정도인데 좀 부풀려진 것 같습니다. 호텔에 셔틀이 있어서 차 없이도 이동이 편했어요

한라산쪽에 위치하고 있어서 조용하고 깨끗한 공기가 좋았다. 하지만 접근성에선 좀 안 좋을 수도 있음.

There’s nothing around the area. Purely for a get away. As long as you here just for the hotel heath stuff. Not worth it.

숲공윈을 끼고 있는 자연친환경적인 호텔. 2박동안 정말 호텔안에서만 지내도 충분한. 안락한 침대. 넓은 객실.다양하고 맛있는 조식. 실내외 수영장. 사우나 그리고 멋진 월리스 프로그램 등 꼭 다시 오고 싶음

It was more than good - really amazing

The grounds are really beautiful, the sheets feel lovely and the staff are very nice. But- the hotel is aging. The beds are too soft for us. We had constant problems with the central control for the lights, room temperature, and Do Not Disturb/Make up the Room light not working properly. We complained twice in 5 nights but it never worked consistently. A big drawback for me is you don't have total control of the temperature in your own room. The hotel chooses between heat and AC so, in spring or fall, that can be a problem. Another drawback is the hotel is not close to anything. In the morning the only way to get a proper cup of coffee before 10 a.m. is to pay for the $35 breakfast, which has to be reserved the day before and is non-refundable. After 10, the lobby bar opens and you can get a $13 cafe latté. Yes, they leave 2 coffee bags (like tea bags) in your room but no whitener or sugar. And it was very weak when I tried it. The final thing, my husband went to the front desk about a half hour before the forest walk our first morning there to ask how to join. He was told to go wait by the front door. The man leading the forest walk refused to allow him to go even though there were only six or eight people (the limit is 25) saying he hadn't signed up. It felt quite mean. I complained to the manager Mr. Kwan and he basically shrugged it off as a mistake. We never tried another of their wellness amenities.

Well trained staff and everyone was very friendly. Wellness program was awesome, we definitely learned something new for our bodies and lives. Utmost experience with nature, almost not want to leave the hotel vicinity.

상권과 떨어져 있지만 숲속에 자리잡아 짧은 시간이었지만 몸과 마음을 편안하게 실수 있었어요. 직원분들도 너무 친절하셨고 호텔의 숲과 산책로, 그리고 조식도 좋았습니다.음식도 간이 자극적이지 않았고 저녁에 피곤할때 쉽게 부담없이 먹을수 있어서 좋았어요. 제주에 가신다면 꼭 이곳을 찾아보길 권합니다.

Water quality is so good and there is walking trails which is so good to stay.

Enjoyed the forest trails. Concierge spoke English well and were helpful and detailed. They arranged chartered transport and gave us good suggestions esp Yeong and Tak. The breakfast spread was good.

This hotel is very clean and great.