Abora Catarina by Lopesan Hotels - All Inclusive

Spent 5 nights here. Property needs tlc. Lots of broken floor tiles around and bottom of bathroom door rotting. Food always lukewarm. Thank goodness for the microwave. Nice plush reception and all the staff are excellent. Bed really comfortable. Property maintenance manager needs to walk around and see the problems mentioned and the restaurant manager needs to temperature probe the food. Soup I had to microwave for about a minute and the main meals around one and a half minutes.

Food quality and variety excellent. Staff very friendly and helpful. Electrical problem in my room was sorted within 30mins of reporting it.

Very friendly and happy staffs. Special for Tom P and Paul G at reception helped a lot of.

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A pleasant surprise. I didn’t know what to expect but it really impressed me. Great hotel for kids and families but also me (as a solo traveller) enjoyed it. Loved the help yourself element to the all inclusive. Means there weren’t any huge queues at the bar. Rooms were a very good size. The hot food for dinner could’ve had a bit more flavour and variety but that was one of a few downsides. I’d visit again in a heartbeat.

Poor food and hotel facilities, hot tub upgarde actually made a difference ie room location, sun terrace, nice view for shows. Otherwise, unfortunately worse than seen before and suposedly similar rating. Good location for dunes.

I had to walk 3 blocks and up 5 floors just to get to my room when i asked for a room change numerous times this request was ignored i was quite poorly the first week i was there with what i believe now was food poisoning i wanted to call for a doctor which a was unable to do as the room had no instructions on how to contact reception tbh it was my worst holiday ever !!!! On arrival they told me my room was over ther and pointed he sent me 3 blocks and 5 floors up in the wrong direction with all my luggage he then he then told .me to go a totally oposite ditection and dinning area is just meyhem sometimes i found my self wondering round looking for somewhere to sit as it was chahotic the sheets also had a dirty mark on them all week so i know they had not been changed and at night being not well i needed the extra blanket the made would move the blanket every day and put it somewhere different which i found really annoying and the food wasnt great tbh was just glad to be comming home

Oscar at the front desk was very helpful. The staff in the dining room excellent, always cleaning Food needed more spicing, ice cream perfect temperature. Nice fruit selection. Temperature of food usually cold. Good selection of food choices. Non smoking not inforced. Could not enjoy balcony due to neighbours smoking

Lovely hotel,staff were brilliant,the lady who cleaned our rooms was the happiest person always with a smile on her face and left the room spotless. The entertainment was good and there was something on all day if you wanted Food was nice,pool was great abd the grounds are lovely. It was my partners birthday and the even left a card and a small box of chocolates in our room on the day.

very nice hotel with great location near the dunes, food was really good

Less good news first: the price (sorry for mentioning money in this context,,,) . Then the good news: A very good stay with competent service from a skilled and helpful hotel administration. Excellent buffet food and service, congratulations! Lots of care and planning in order to produce diversified activities for the hotel guests. Some might consider that the daily presentations on the theatre scene in the pool area were quite loud (until 23.oo-24.oo hours), but they were also good with something for everybody. Did somebody necessarily have to sleep very early on vacation in Gran Canária? The hotel's programme and service efforts deserve praise. We had a comfortable room with a beautiful view, and the spacious hotel area with lots of different features was a pleasure.

Na

Super

Great experience as always

Great hotel and great location

Brilliant pool area for kids with slides and splash pad. Good food and good location for a 5 minute shuttle to the beach. Rooms and general decor starting to look tired, air con in room useless. General cleanliness and staff were all excellent.

Good buffet food and pleasant large room

Great hotel in all respects. Food options do need drastically improving though. No options for vegans that have any protein, no soy yogurts at breakfast or options at lunch or dinner. Lots of fresh fruit and vegetables though

We had insects in the room, they sprayed, but they came back. The shower was leaking frim the ceiling when we took showers, and not lioked at. The food could use an upgrade and the building could use some upkeeping. The staff at the restaurant and bars were amazing!!!

The hotel is very much geared up for families; vast hotel, good sized pool areas (plus slides etc for the kids) and generally enough sun loungers (inevitably with some putting towels on beds before breakfast, to reserve them). The hotel is clean, bright and modern and the room was airy and spacious with comfortable beds and aircon. Food was ok - being an all inclusive in a four star, there was the inevitable feeding frenzy, "canteen" feel about it. Plenty of big vats of various foods under hot light bulbs keeping everything warm! Lots of options to suit most palates and breakfast was good and plentiful. There's a self-serve counter with burgers/chips/hotdogs by the pool during the day, but it wasn't great quality. Evening meals were uninspiring; mainly beige food like chips, pasta and trays full of overcooked casserole-type food and tinned/frozen veg. The coffee was from an instant machine and the drinks included - Amstel beer and wine on tap and a soft drinks fountain were fine for us. I would say they are trying to cater to everyone obviously, but it made meals quite boring and samey after a few days. The area is built up with accommodation of similar style and is close to the weird and wonderful Cita shopping centre! Full of duty free shops, clothes, tourist tat, restaurants, bars and an interesting array of "adult" establishments in the basement! Hotel is a short walk to the sand dunes and beaches of Maspalomas and Playa del Ingles and close to public transport links.