Alexandre Troya

Resorts
8.0
/10
Very Good
399 reviews

What Guests Say About Their Stay

Alan

10.0
/ 10
Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.

Michael

10.0
/ 10
Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.

Nirma

10.0
/ 10
Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.
In the Area
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Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Alexandre Troya is located in area / city Adeje. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Alexandre Troya

Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670
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Lobby Alexandre Troya
Exterior 2 Alexandre Troya

Discover More About Alexandre Troya

General


Near Water Sports Tenerife

Location


Located in Adeje (Costa Adeje), Alexandre Troya is steps from Playa de las Américas and a 3-minute drive from Siam Park. This beach resort is 1.5 mi (2.3 km) from Fañabé Beach and 1.5 mi (2.4 km) from Las Vistas Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Troya Beach - 0.1 km / 0.1 mi
Veronicas Strip - 0.1 km / 0.1 mi
Playa de las Américas - 0.2 km / 0.1 mi
Torviscas Beach - 0.4 km / 0.2 mi
Bobo Beach - 0.5 km / 0.3 mi
Water Sports Tenerife - 0.5 km / 0.3 mi
Magma Art and Congress Centre - 0.9 km / 0.6 mi
Quirónsalud Hospital Costa Adeje - 1.1 km / 0.7 mi
Siam Mall - 1.2 km / 0.7 mi
Playa del Búnker - 1.2 km / 0.7 mi
Centro Comercial San Eugenio - 1.2 km / 0.8 mi
Estadio Antonio Domínguez Alfonso - 1.3 km / 0.8 mi
Siam Park - 1.4 km / 0.9 mi
Puerto Colon Marina - 1.4 km / 0.9 mi
Tenerife Nautical Center - 1.5 km / 0.9 mi

The nearest airports are:
Tenerife South Airport (TFS) - 17.8 km / 11.1 mi
La Gomera (GMZ) - 79.8 km / 49.6 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 80.6 km / 50.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center. Additional amenities at this Mediterranean resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Adeje? This resort has 1119 square feet (104 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Enjoy international cuisine at Restaurant La Palapa, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 354 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Alexandre Troya

Bar, Cafe and Lounge Alexandre Troya
Bar, Cafe and Lounge
Swimming Pool Alexandre Troya
Swimming Pool
Entertainment Facility Alexandre Troya
Entertainment Facility
Fitness Center Alexandre Troya
Fitness Center
Functional Hall Alexandre Troya
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Outdoor facilities
  • TV lounge
  • Spa
  • Garden
  • Shops
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limited parking
  • Bicycle rental

Food and Drinks

  • Poolside bar
  • Snack bar

Business Facilities

  • Conference center
  • Conference rooms

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Alexandre Troya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Conference rooms (surcharge) may be available on request; advance booking is required.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Available rooms at Alexandre Troya
354
Number of floors in Alexandre Troya
8
Another facilities in Alexandre Troya
Shops, Outdoor pool, Turkish bath, Outdoor facilities, TV lounge

Frequently asked question in Alexandre Troya

What are available facilities at Alexandre Troya?
There are top facilites at Alexandre Troya such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alexandre Troya?
The standard check-in time at Alexandre Troya is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Alexandre Troya
Alexandre Troya has a 4.0-star rating.
How many floors does Alexandre Troya have?
Alexandre Troya has 8.
How many rooms are available at Alexandre Troya
Alexandre Troya has 354.
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More Reviews from Other Guests in Alexandre Troya

8.0
Very Good
From 399 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Alexandre Troya

Number of reviews per page
20
40
Top reviews
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.
Mohamad
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Ted
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean rooms and hotel. Friendly and helpful staff.
Luciana
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was not really that great. Staffs were ok
Mihai
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Big room with good ocean view
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Read More
Melanie Jane
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location
Read More
Neal
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing no complains
James
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.
Read More
Natalie
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Nirma
icon-with Children
with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.
Elizabeth lindores
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely hotel very nice staff
Perry
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very
Elin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Really great, helpful staff, clean, friendly, lots to do
Kevin
icon-Leisure
Leisure
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Room was full of ants ‘ they moved me , so it was ok
Georgina Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
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Rachel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Read More
Carmel Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Alexandre Troya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 399 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alexandre Troya

Number of reviews per page
20
40
Top reviews
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.
Mohamad
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Ted
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean rooms and hotel. Friendly and helpful staff.
Luciana
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was not really that great. Staffs were ok
Mihai
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Big room with good ocean view
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Read More
Melanie Jane
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location
Read More
Neal
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing no complains
James
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.
Read More
Natalie
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Nirma
icon-with Children
with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.
Elizabeth lindores
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely hotel very nice staff
Perry
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very
Elin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Really great, helpful staff, clean, friendly, lots to do
Kevin
icon-Leisure
Leisure
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Room was full of ants ‘ they moved me , so it was ok
Georgina Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
Read More
Rachel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Read More
Carmel Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Read More
Number of reviews per page
20
40