What do past guests say about Casa Palacio Pilar del Toro?

Casa Palacio Pilar del Toro is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Casa Palacio Pilar del Toro

Name: Casa Palacio Pilar del Toro
Address: Hospital de Santa Ana, 12, Granada, Andalusia, Spain, 18009, Hospital de Santa Ana, 12, Andalusia, 18009, Spain
Rating: 8

Hotels

8.0

/10

Very Good

162 reviews

What Guests Say About Their Stay

Vivek

10.0

/ 10

Very nice hotel very close to Plaza Nueva as well as Cathedral and La Alhambra.

Verified traveler

10.0

/ 10

We are so glad to select this place. This is located at the entrance of Albaicin, 5 minutes to Cathedral and 10 minutes to the entrance of Alhambra. We choose the superior double room which is occupied the top floor and 2 sided are all windows, You can view Albaicin and a part of Alhambra. We are sure that we will come back this room when we come back

Karl

10.0

/ 10

This small hotel is in a picturesque old building around a patio, which is used as a dining room. It is steps from Plaza Nuevo, just under and a short walk from the Alhambra, and close to everything in the old town. The room we had was small but completely adequate, with a beautiful old wooden ceiling. I highly recommend staying here!

In the Area

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Hospital de Santa Ana, 12, Granada, Andalusia, Spain, 18009

Main Facilities

Restaurant

WiFi

Elevator

Casa Palacio Pilar del Toro is a hotel is located at Granada.

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What's around Casa Palacio Pilar del Toro

Hospital de Santa Ana, 12, Granada, Andalusia, Spain, 18009

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Location

Casa Palacio Pilar del Toro is a hotel is located at Granada.

About Casa Palacio Pilar del Toro

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casa Palacio Pilar del Toro.

Savor your favorite dishes with special cuisines from Casa Palacio Pilar del Toro exclusively for you.

With all facilities offered, Casa Palacio Pilar del Toro is the right place to stay.

All facilities in Casa Palacio Pilar del Toro

Others

Hotel Services

Welcoming drinks
Newspaper in lobby
Tours
Wedding service
Luggage storage
Multilingual staff
Front desk
Laundry service
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Food and Drinks

Bar
Breakfast
Snack bar

General

Banquet
Terrace

Connectivity

Free WiFi

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Casa Palacio Pilar del Toro

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately EUR 6.99 for adults and EUR 6.99 for children
Nearby parking fee: EUR 25 per night (328 ft away)
Early check-in fee: EUR 20 (subject to availability)
Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 6:00 AM - 10:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 22:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 22:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casa Palacio Pilar del Toro	12
Another facilities in Casa Palacio Pilar del Toro	Welcoming drinks, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Casa Palacio Pilar del Toro

What are available facilities at Casa Palacio Pilar del Toro?

There are top facilites at Casa Palacio Pilar del Toro such as Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Casa Palacio Pilar del Toro?

The standard check-in time at Casa Palacio Pilar del Toro is starting from 14:00 - 22:30 while the latest check-out time is at Before 12:00

Does Casa Palacio Pilar del Toro provide breakfast?

Yes, Casa Palacio Pilar del Toro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Casa Palacio Pilar del Toro

Casa Palacio Pilar del Toro has a 3.0-star rating.

How many rooms are available at Casa Palacio Pilar del Toro

Casa Palacio Pilar del Toro has 12.

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More Reviews from Other Guests in Casa Palacio Pilar del Toro

Overall Ratings & Reviews Casa Palacio Pilar del Toro

Other sources (162)

8.0

Very Good

From 162 reviews

Cleanliness

8.0

Room Comfort

7.8

Location

9.4

Service and Facilites

7.8

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Traveler Reviews Casa Palacio Pilar del Toro

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Top reviews

Vivek

Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Very nice hotel very close to Plaza Nueva as well as Cathedral and La Alhambra.

Verified traveler

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Marin

Leisure

6.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

The location is wonderful, and the staff I saw on the first day of my visit, Sunday, were warm and helpful. However I did not see anyone after that day, and the restaurant, cafe, and bar were all closed for the remaining two days of my stay. I did not expect that as the listing advertises food and beverage. There was an odd odor in the bathroom on day one, perhaps because the room had not been used recently as it did not persist after the first night. Overall it was okay and the room, while dark, was roomy and quiet. However due to the expectation of amenities that did not exist, I would have chosen a different hotel.

Gianluca

Business with Partner

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Great place

Anca Roxana

Leisure with Partner

8.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Nicely renovated and maintained old building. Nice atmosphere

Kathleen

Leisure with Partner

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Unique building

Karl

Leisure with Partner

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

Lucy

Leisure with Partner

8.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

No front desk staff at our property the entire time. Had to go to a different hotel for all assistance. Website says laundry. No laundry. Elevator but still many stairs up to hotel and more to our room. Nosiest street. Loud partition people till early morning, terribly loud scooters constantly, construction workers, street cleaners each day for hours and hours.

Nathalie

Leisure

2.0

/10

Reviewed 130 week(s) ago

Expedia Group verified review

Maid service to make up room was awful. When we checked in, there were black hairs in the floor from orevious guest, also the shower drain was clogged, sink drain was clogged, water would accumilate and not drain properly.

Gina

Leisure Family

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

From checking in to leaving and everything in between the staff was amazing, friendly and helpful. The hotel is so convenient for seeing the Alhambra and shopping and dining. Easy to find taxis and buses are right outside the door. The rooms we’re comfortable and the perfect size with air conditioning and a tv if you desire. I would highly recommend this lovely hotel for your stay in beautiful Granada.

Simon

10.0

/10

Reviewed 198 week(s) ago

Hotels.com verified review

I have stayed here before, again the room was huge, very historic and a beautiful bathroom. They now have bottles of body wash etc instead of little sachets so is now a good step up in standards. Highly recommended place to stay. Nice and quiet but the most central you can be.

John

8.0

/10

Reviewed 238 week(s) ago

Hotels.com verified review

Very nice old world atmosphere in the hotel. Beautiful antique furnishings. The room was a bit dark and I wish the AC worked a bit better but not bad. Great location. If you’re driving parking is quite far away. Staff was nonexistent. We couldn’t even officially check in until the second day. That was the only time we saw someone that worked there. We felt like we were the only ones staying there. We never saw another person the whole stay.

Dan

Friends and Family

4.0

/10

Reviewed 325 week(s) ago

Hotels.com verified review

The desk help was unfriendly. The access to the hotel is through a restaurant that was often packed with people. At times there were so many people dinning that we had to ask several people to kindly move their chairs so we could get to the stairs to our room. While not ideal, this was not so bad that I would down rate the hotel. The staff glairing at us each time we interrupted the dinners was annoying. Our room was pleasant and comfortable. However the walls are thin and our neighbors were extremely noise at all hours of the day and late into the night.

FENGCHI

8.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

Very helpful staff! Only can get hot water at the bar which running 8am to 1230am in the midnight. Need to aware of limited access on the road in front of hotel. We parked our at St. Augstin market around 10 min walk. We got 5 euro per night discount at Hotel reception which was really a favor!

Verified traveler

Leisure

8.0

/10

Reviewed 347 week(s) ago

Expedia Group verified review

What I liked about this hotel was the location and the old world style of the place being that it is was a 17th century domicile. Also the restaurant is quite good so eat there it is pleasant and the best service I had anywhere while in Spain. I had two big issues the first one was that I had no internet in my room only in the dining area which was difficult for me and the second issue is that there is really no front desk. If you need help from an concierge there won’t be any actually the phone in the room rings a non existent number I think.

Beth

8.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

The room was clean and the hotel was centrally located. The staff were friendly and helpful. Excellent value.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 356 week(s) ago

Expedia Group verified review

Quaint and charming hotel in a perfect location from which to explore Granada. Fairly basic (no safe or minibar) but the room and bathroom were spacious and the bed was enormous! The restaruant and breakfast buffet was nice – good quality of food, wine and service. Overall the place is traditional, stylish and pleasant.

Verified traveler

10.0

/10

Reviewed 375 week(s) ago

Expedia Group verified review

Excellent staff, especially Marcos who dealt with a problem with my room very quickly, Marina and Christina who were always smiling and ready to help. Excellent location. Breakfast really good.

Verified traveler

10.0

/10

Reviewed 379 week(s) ago

Expedia Group verified review

Superb cosy hotel retaining much of it's 18th century charm. The staff were all extremely helpful and friendly.. The restaurant was full of atmosphere, excellent food and very popular with the locals at the weekend for groups and parties which must speak for itself. The hotel is ideally situated between the old town and the new at the foot of the hill going up to the Alhambra which takes an exhausting 20 - 30 minutes on foot but there is also a bus stop just 2 minutes away for the less energetic. To sum up we were delighted with out choice!

Verified traveler

6.0

/10

Reviewed 407 week(s) ago

Hotels.com verified review

Primarily a restaurant/bar with 12 rooms above. Our room was listed as city view but was an interior room with only view of courtyard restaurant.

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