Hostal Josefina

Little bit difficult to find. Sketchy entrance. Small lift or 7 floors of stairs. Friendly staff.

It’s no 5 star hotel but it did the job - right in the middle of town. Amazing views at the roof top. Walking distance to everything. So many restaurants and souvenir stores. Elevator only holds 3 people due to weight restriction so plan ahead. Hotel is on the 7th floor. No complaints at all. Only stayed in the room to sleep And shower.

Me hospedé en el Hostal Josefina y mi experiencia fue mixta. Ubicación: 5/5 La localización es simplemente perfecta, en plena Gran Vía, con acceso inmediato a estaciones de metro como Callao, Santo Domingo y Gran Vía. Además, hay una gran variedad de restaurantes, tiendas y comercios a pocos pasos, lo que facilita cualquier necesidad durante la estadía. Servicio: 5/5 El personal fue muy amable y atento en todo momento, lo cual hizo la estancia más agradable. Siempre estuvieron dispuestos a ayudar con cualquier consulta o necesidad. Comodidad: 1/5 Aquí es donde el hostal tiene su mayor debilidad. La habitación era demasiado pequeña, y lo mismo el baño y la ducha, lo que hacía que el espacio se sintiera incómodo. Para estancias cortas y solo para dormir puede estar bien, pero si buscas más comodidad, este aspecto puede ser un problema. En resumen, si la prioridad es la ubicación y un buen servicio, el Hostal Josefina es una opción excelente. Sin embargo, si el espacio y la comodidad son importantes para ti, quizás sea mejor considerar otras alternativas.

Nice city, but I wouldn’t be back. Hotel was good. We Iiked the place but it’s loud. Valencia is way better.

Loved the location and the reception staff was very nice, my only complaint is that the cleaning staff gets way too loud in the mornings, especially the older lady who seems to constantly give loud instructions to the rest as if she was arguing with them. Other than that, it would be a great choice.

Muy buen servicio y muy buen hotel.

Great location, with nearby markets, hair salon and family owned restaurants. Perfect for long stays

Good service

Staff was not nice..

great location, nice rooftop

A nice hostel for solo travelers, rooms are small!

My son accidentally left his favorite stuffed animal on the bed. I tried to contact the hotel from the hotels.com support line within one hour after we checked out, as we will be in town until 2 weeks later. No one responded and I tried to call the hotel numerous times, but no one ever picked up the phone call. The stuffed animal is an old toy that may be worthless to others, but it was very special to my son. I am hoping the staff will be able to retrieve for us and we will be able to pick up in person before we leave Madrid.

All Good

Bathrooms were dirty one miniature soap for 2 people We had to ask for Toilet constantly Towels were not replaced with New ones till we asked One day we had to wait for towels due to being washed Bedding were never changed Never again I give it -0

This is an incredibly-well located hotel, with a great view on the 10th floor, a bar and great air conditioning. A lot of value for my money.

I have never seen a man so lazy in my life, having arrived at this hostel, it was so dirty that I looked again on the webpage if I checked in at the same place I reserved, apparently I did, but they manage multiple hostels from the same counter, I looked if any other room at the same building was available at the hotels.com website, and they were, so I went to the counter and asked to upgrade the room, that I would pay the difference, anything but sleeping on that dirty room, the staff guy, who told me was from Cuba, and I told him that I haven't visited his country yet, proceeded to tell me that while he could upgrade the room, it was too much work and he didn't gain anything from doing so, and that the rooms were all the same (they were not), anyway, 100% would not recommend, better and cheaper places are available, just keep looking

Excelente

£550 for 4 nights at this dump.. Avoid it like the plague

Great location, receptionist very friendly, place very clean, will happily stay again!

Can't beat the location in Madrid city center! It's right in the middle and walking distance to everything, the hop on hop off bus stop is 100 m away. metro less than 50 meters. rooms are small but clean, the front desk staff was helpful but not super friendly. The wait for the small elevator that serves several hostels in the building can be annoying when you have luggage.