Hotel Cisneros

Hotels
8.2
/10
Very Good
121 reviews

What Guests Say About Their Stay

Daniel

10.0
/ 10
La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
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Peter

10.0
/ 10
We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!

James

10.0
/ 10
Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
In the Area
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Paseo de Pastrana, 32, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28803

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Cisneros is a hotel is located at Alcalá de Henares. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Cisneros

Paseo de Pastrana, 32, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28803
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General


Near Antiguo Hospital de Santa María la Rica

Location


Located in Alcala de Henares, Hotel Cisneros is in the historical district, within a 15-minute walk of Antiguo Hospital de Santa María la Rica and Casa de la Entrevista. This hotel is 0.7 mi (1.1 km) from Magisterial Cathedral of Saints Justo and Pastor and 0.9 mi (1.4 km) from Puerta de Madrid.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Antiguo Hospital de Santa María la Rica - 1.1 km / 0.7 mi
Casa de la Entrevista - 1.2 km / 0.8 mi
Magisterial Cathedral of Saints Justo and Pastor - 1.2 km / 0.8 mi
Plaza de las Bernardas - 1.3 km / 0.8 mi
Puerta de Madrid - 1.3 km / 0.8 mi
Cervantes Birthplace Museum - 1.3 km / 0.8 mi
Hospital de Antezana - 1.4 km / 0.8 mi
Archbishop's Palace - 1.4 km / 0.9 mi
Torre de Santa Maria - 1.4 km / 0.9 mi
Regional Archaeological Museum - 1.4 km / 0.9 mi
University of Alcala - 1.4 km / 0.9 mi
Corral of Comedies Theater - 1.4 km / 0.9 mi
Monastery of San Bernardo - 1.4 km / 0.9 mi
Plaza Cervantes - 1.5 km / 0.9 mi
Teatro Salon Cervantes - 1.5 km / 1 mi

The preferred airport for Hotel Cisneros is Adolfo Suarez Madrid-Barajas Airport (MAD) - 24.9 km / 15.5 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


At Hotel Cisneros, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Stay in one of 42 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

All facilities in Hotel Cisneros

Exterior Hotel Cisneros
Exterior
Others Hotel Cisneros
Others

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Cisneros

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 05:30 - to 11:00
Available rooms at Hotel Cisneros
42
Number of floors in Hotel Cisneros
2
Another facilities in Hotel Cisneros
Banquet, Parking, Terrace, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Cisneros

What are available facilities at Hotel Cisneros?
There are top facilites at Hotel Cisneros such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Cisneros?
The standard check-in time at Hotel Cisneros is starting from 12:00 - 05:30 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Cisneros
Hotel Cisneros has a 3.0-star rating.
How many floors does Hotel Cisneros have?
Hotel Cisneros has 2.
How many rooms are available at Hotel Cisneros
Hotel Cisneros has 42.
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More Reviews from Other Guests in Hotel Cisneros

8.2
Very Good
From 121 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Cisneros

Number of reviews per page
20
40
Top reviews
Diana
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and spacious. They were doing renovations, but it didn’t impact the presentation of the hotel. Central to shops and restaurants.
Isabel Lucy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I was at the desk for about 10 minutes before someone came to check me in.
Jean
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quiet hotel, satisfactory for the price
Daniel
icon-
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Read More
andrew
2.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
Read More
Verified traveler
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Very friendly staff. Front desk clerks did a fantastic job orienting is in a new city and offering recommendations for places to eat.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

Wellworth visiting alcala de henares .world heritage place
Verified traveler
8.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

The historic town is lovely and full of amenities. The hotel staff and the the staff in the Fifty Fifty cafè are lovely and really helpful. Could have done with coffee and tea in the room.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Our stay was ruined by a student party who kept us awake with their noise throughout the night. On contacting reception the young girl did try to help, but without much success. Breakfast is to be missed, it is very poor even by continental standards. We got the impression that the hotel is struggling. Must praise the receptionist who was most helpful and spoke excellent English. Our evening meal was very average.
Read More
Mileq4
8.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

Very nice people and with a convenient restaurant next to the door.
Ahuva
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

Clean and comfortable. Excellent location. Full of historical places to visit from the old Juderia, to the famous Complutense university, roman remains, the birth place of Miguel de Cervantes, and many more.
Manuela
icon-with Partner
with Partner
10.0
/10
Reviewed 535 week(s) ago

Hotels.com verified review

Wonderful hotel, great staff, enjoyable stay
Verified traveler
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

I will be staying again ,staff were all very friendly rooms were clean
Verified traveler
6.0
/10
Reviewed 692 week(s) ago

Hotels.com verified review

Very friendly and helpful receptionist. Other than that not much reason to return. Alcala is pretty scary (very downmarket)...about the worst town I've seen out of two dozen places in Spain.
Roman
icon-Family
Family
8.0
/10
Reviewed 731 week(s) ago

Hotels.com verified review

I would deffinitely recommend it however if you want to go to Madrid you have to take bus then the train which will take you directly to Atocha Station (total travel time about 1 hour). Very helpfull staff.
Verified traveler
10.0
/10
Reviewed 732 week(s) ago

Hotels.com verified review

we were impressed with the service we received from staff. Breakfast was appropriate and refreshing that meet our needs. Hotel amenities were good and the location was near to the city centre.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 738 week(s) ago

Expedia Group verified review

Nice hotel outskirt of Madrid. The room is good size and quite comfortable. Helpful and friendly staff. The old city of Alcala de Henares is definitely worth to visit.
Paul
8.0
/10
Reviewed 772 week(s) ago

Hotels.com verified review

Rooms clean and tidy, typical business type hotel. Coukd do with some English Channels on TV
Number of reviews per page
20
40

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Exterior 4 Hotel Cisneros

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 121 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Cisneros

Number of reviews per page
20
40
Top reviews
Diana
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and spacious. They were doing renovations, but it didn’t impact the presentation of the hotel. Central to shops and restaurants.
Isabel Lucy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I was at the desk for about 10 minutes before someone came to check me in.
Jean
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quiet hotel, satisfactory for the price
Daniel
icon-
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Read More
andrew
2.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
Read More
Verified traveler
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Very friendly staff. Front desk clerks did a fantastic job orienting is in a new city and offering recommendations for places to eat.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

Wellworth visiting alcala de henares .world heritage place
Verified traveler
8.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

The historic town is lovely and full of amenities. The hotel staff and the the staff in the Fifty Fifty cafè are lovely and really helpful. Could have done with coffee and tea in the room.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Our stay was ruined by a student party who kept us awake with their noise throughout the night. On contacting reception the young girl did try to help, but without much success. Breakfast is to be missed, it is very poor even by continental standards. We got the impression that the hotel is struggling. Must praise the receptionist who was most helpful and spoke excellent English. Our evening meal was very average.
Read More
Mileq4
8.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

Very nice people and with a convenient restaurant next to the door.
Ahuva
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

Clean and comfortable. Excellent location. Full of historical places to visit from the old Juderia, to the famous Complutense university, roman remains, the birth place of Miguel de Cervantes, and many more.
Manuela
icon-with Partner
with Partner
10.0
/10
Reviewed 535 week(s) ago

Hotels.com verified review

Wonderful hotel, great staff, enjoyable stay
Verified traveler
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

I will be staying again ,staff were all very friendly rooms were clean
Verified traveler
6.0
/10
Reviewed 692 week(s) ago

Hotels.com verified review

Very friendly and helpful receptionist. Other than that not much reason to return. Alcala is pretty scary (very downmarket)...about the worst town I've seen out of two dozen places in Spain.
Roman
icon-Family
Family
8.0
/10
Reviewed 731 week(s) ago

Hotels.com verified review

I would deffinitely recommend it however if you want to go to Madrid you have to take bus then the train which will take you directly to Atocha Station (total travel time about 1 hour). Very helpfull staff.
Verified traveler
10.0
/10
Reviewed 732 week(s) ago

Hotels.com verified review

we were impressed with the service we received from staff. Breakfast was appropriate and refreshing that meet our needs. Hotel amenities were good and the location was near to the city centre.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 738 week(s) ago

Expedia Group verified review

Nice hotel outskirt of Madrid. The room is good size and quite comfortable. Helpful and friendly staff. The old city of Alcala de Henares is definitely worth to visit.
Paul
8.0
/10
Reviewed 772 week(s) ago

Hotels.com verified review

Rooms clean and tidy, typical business type hotel. Coukd do with some English Channels on TV
Number of reviews per page
20
40