Hotel Pelayo

Nice

Good location, clean room, comfortable bed. Basic room good for one night stay.

Excellent choice for a short stay.

This hotel is well located and reasonably priced. Don’t come here expecting the Ritz, it is priced for the decor, quality and style. It’s a good home base option for a few days. 5 minute walk from the airport bus and la rambler. Recommended, yet manage expectations because it’s a cheap hotel and you’re getting that.

Very nice and would happily stay there again

Great location and friendly staff.

The room was clean and tidy, included toiletries in the bathroom and was in the centre so a perfect location. The staff at the hotel were so friendly and accommodating for my young children, would recommend and will be staying here again given the opportunity.

Clean room, clean beds. Decor is a little outdated and the walls are very thin

Nice staff

It is well placed. In downtown and close to bus stops and metro stations. A place to have a good sleep with AC and heating

Overall it was good

The hotel is in a really good location. The room we stayed in was small and basic, but clean and comfortable, and the service we received for most of the stay was excellent. On the final day we were hurried out of the room - the cleaner knocked shortly before checkout time and conveyed that we needed to leave quickly (we were due to leave before checkout time anyway). We were also a bit surprised to be charged 6 euros to leave three bags at the hotel for a couple of hours after checkout.

If you want to be central in a clean safe hotel this is the place , yes it’s basic but it has everything you need , aircon to keep you cool, safe for your personal items and a piping hot shower … ideal

Good location, get what you pay

Lo unico que no me gusto fue que la habitacion era

Pretty basic, but has everything necessary. Staff was more than helpful and lovely, and rooms are clean. Will stay there next time too. Thank you!

This is a great location! The front desk staff is friendly. The housekeeping staff is very serious and isn’t the friendliest person there. The room and bathroom are very small. The AC works fast and great! There are no small refrigerators in the rooms. TV gets a lot of channels and lots of shopping and dining options. This is a great low cost option with limited amenities.The elevator worked well during our stay.

Internet wasnt reliable and slow. Cost extra for a safe. No fridge. Great customer service! Clean room.

The 2 stars on Staff and Service is not because they were not friendly and courteous. They are very nice and always said hello when I came in and out. When I checked in they told me the city taxes portion of the bill had to be paid in cash. I knew ahead of time this would be extra fee that wasn't included in the bill, so that was fine. I didn't know that it HAD to be paid in cash. All of the hotels my friends stayed at, they all just added to the charges and paid with their credit cards (I found that out later). But...I was going to need cash anyway so I worked it out. THEN....I asked for a safe and was told it would be $2 extra. Fine. But I WASN'T told at the time that it ALSO had to be in cash. So the night before checkout I was told about it having to be in cash when I had already spent all my Euros! So the next morning I had to waste more upcharges and fees to take out just the $8 I needed. I had to spend $20 to get 8 euros when they should have told me the first night the safe fees were also cash. This was the only reason I gave such a low rating. It's a very simple hotel with value for the low cost, but that was not cool doing that. They need to be upfront with everything.

City tax was EUR 7.5. Need notice you can't pay with card. Great location and fair price.