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Hotel Riu Plaza España

Hotels
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9.4
/10
Exceptional
5,298 reviews

What Guests Say About Their Stay

Andy

10.0
/ 10
Hotel Rui was the best choice for Madrid! It is in the city center and walking distance to all the sites you want to see. The staff was very professional and friendly. Their rooftop bar was the best with spectacular views of the city! Their pool and lounge areas are a great addition especially if you are visiting during the summer. Their breakfast buffet was a great way to start your day. Overall, Hotel Rui was one of the best hotels we have visited as frequent travelers. We can’t wait to visit another Hotel Rui in one of their other locations!!

Shirley Anne

10.0
/ 10
Fantastic hotel, location great and great amenities. The pool was great after a day’s walking the city. Rooftop bar was an excellent experience.

Aïcha

10.0
/ 10
Excellent location right on Grand Via and close to shops and restaurants in downtown Madrid. The rooftop terrace on the 27th floor and the pool on the 21st floor have breathtaking views of the city. The staff was very professional and courteous. We would return to this hotel in a heartbeat and look forward to visiting Madrid again - we loved the city and this hotel!
In the Area
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C/ Gran Via, 84, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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This accommodation offers:
Outdoor pool
Parking
Luggage storage
Elevator
Fitness center
Bicycle storage
Business facilities
Staying at Hotel Riu Plaza España is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riu Plaza España

C/ Gran Via, 84, Madrid, Community of Madrid, Spain, 28013
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Discover More About Hotel Riu Plaza España

General
Near Plaza de España

Location
A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España. This hotel is 0.7 mi (1.2 km) from Puerta del Sol and 0.7 mi (1.2 km) from Plaza Mayor.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de España - 0.1 km / 0.1 mi
Calle de la Princesa - 0.1 km / 0.1 mi
Gran Via - 0.1 km / 0.1 mi
Sabatini Gardens - 0.4 km / 0.2 mi
Lope de Vega Theatre - 0.4 km / 0.3 mi
Temple of Debod - 0.6 km / 0.4 mi
Plaza de Oriente - 0.7 km / 0.4 mi
Comillas Pontifical University - 0.7 km / 0.4 mi
Preciados Street - 0.7 km / 0.4 mi
Plaza de Callao - 0.7 km / 0.4 mi
Royal Theatre - 0.8 km / 0.5 mi
Príncipe Pío Shopping Center - 0.8 km / 0.5 mi
Almudena Cathedral - 1 km / 0.6 mi
El Oso y el Madrono - 1.1 km / 0.7 mi
Casino Gran Via - 1.1 km / 0.7 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 25.2 km / 15.7 mi

Facilities
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.

Rooms
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Riu Plaza España

Facility

  • Outdoor pool
Swimming Pool Hotel Riu Plaza España
Swimming Pool
Fitness Center Hotel Riu Plaza España
Fitness Center
Functional Hall Hotel Riu Plaza España
Functional Hall
Common Space Hotel Riu Plaza España
Common Space
Lobby Hotel Riu Plaza España
Lobby

Transportation

  • Garage
  • Limited parking
  • Bicycle storage
  • Secure parking

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Riu Plaza España

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some wind energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Plaza España
583
Number of floors in Hotel Riu Plaza España
26
Another facilities in Hotel Riu Plaza España
Garage, Limited parking, Bicycle storage, Secure parking, Vegetarian meal

Frequently asked question in Hotel Riu Plaza España

What is normal check-in & check-out time at Hotel Riu Plaza España?
The standard check-in time at Hotel Riu Plaza España is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Riu Plaza España provide breakfast?
Yes, Hotel Riu Plaza España provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Plaza España
Hotel Riu Plaza España has a 4.0-star rating.
How many floors does Hotel Riu Plaza España have?
Hotel Riu Plaza España has 26.
How many rooms are available at Hotel Riu Plaza España
Hotel Riu Plaza España has 583.
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More Reviews from Other Guests in Hotel Riu Plaza España

Overall Ratings & Reviews Hotel Riu Plaza España

Traveloka (1)
Other sources (5,297)
9.4
Exceptional
From 5,297 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Hotel Riu Plaza España

Number of reviews per page
20
40
Top reviews
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel Rui was the best choice for Madrid! It is in the city center and walking distance to all the sites you want to see. The staff was very professional and friendly. Their rooftop bar was the best with spectacular views of the city! Their pool and lounge areas are a great addition especially if you are visiting during the summer. Their breakfast buffet was a great way to start your day. Overall, Hotel Rui was one of the best hotels we have visited as frequent travelers. We can’t wait to visit another Hotel Rui in one of their other locations!!
Read More
Shirley Anne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic hotel, location great and great amenities. The pool was great after a day’s walking the city. Rooftop bar was an excellent experience.
Viktoria
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stuff was rude and not helpful.
Michael
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My recent stay was fair. The front desk checked me into the a very small room with bad views. I requested a room with a view. The breakfast was exceelent. The room was cleaned very well. The iron and the safe did not work properly.
Manuel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good Hotel
María
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lo que no me gusto es los pasillos oscuros, Antiguo y mucho movimientos de Motoras. El personal de checking fue muy am able y la de Seguridad.
Aïcha
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location right on Grand Via and close to shops and restaurants in downtown Madrid. The rooftop terrace on the 27th floor and the pool on the 21st floor have breathtaking views of the city. The staff was very professional and courteous. We would return to this hotel in a heartbeat and look forward to visiting Madrid again - we loved the city and this hotel!
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Marisol
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I’m not sure how this hotel has earned such high reviews. As someone who travels frequently, I found this to be one of the most disappointing hotel experiences I’ve had. It’s a very large property, but it misses the mark in several key areas, especially customer service and food quality. The 360° Rooftop is highly overrated. While the views are beautiful, the service was among the worst I experienced during my stay. The rooms are dated, dark, and have a musty, old smell. Overall, the hotel fell far short of expectations, and I would not recommend it.
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ELIZA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location! Great and helpful staff! Luxurious and beautiful hotel! Amazing breakfast and breathtaking rooftop terrace with awesome drinks! Would definitely come back!
David and Elizabeth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room clean and good size & staff wonderful. Breakfast extensive choice and really nice. Pool far too small for size of hotel, especially on hot days. Cocktails expensive and not much choice.
Faisal
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a fantastic stay at Hotel Riu Plaza España. The location couldn’t have been better—it’s within walking distance of so many of Madrid’s top attractions, restaurants, and shopping, making it the perfect home base for exploring the city. The rooms were modern, clean, comfortable, and very well maintained. The staff was consistently friendly, welcoming, and helpful throughout our stay. The breakfast deserves special recognition—it was one of the best hotel breakfasts I’ve had, with an incredible variety of fresh, high-quality options to start the day. If you’re staying in Madrid, this is the only hotel I’d consider. I wouldn’t hesitate to stay here again and highly recommend it to anyone visiting the city.
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beverlyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El mejor hotel de Madrid ! Un lujo !
chandana
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

RIU hotels are the best in everything. Staff are friendly. Breakfast is delicious with wide variety options. Best is 21 st balcony with city views and 27th floor glass views.
Youre
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel hospitality food was incredible fun and excellent staff
Hugo
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Keneth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast very good. Staff super friendly .
Harold
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best place in Madrid
Alain
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thanks
Anne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really helpful staff. All round great stay, thanks!
Adam
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bang central, didn't hear noise from other rooms, staff really helpful.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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