What do past guests say about Hotel Sercotel Ciutat d'Alcoi?

Hotel Sercotel Ciutat d'Alcoi is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Sercotel Ciutat d'Alcoi

Name: Hotel Sercotel Ciutat d'Alcoi
Address: Calle Colon, 1, Alcoy, Alicante, Comunitat Valenciana, Spain, 3802, Calle Colon, 1, Comunitat Valenciana, 3802, Spain
Rating: 9

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9.0

/10

Exceptional

303 reviews

What Guests Say About Their Stay

Natasha

10.0

/ 10

Stayed for 3 nights in May. The hotel is very central in Alcoy. The room is clean and the bed is comfortable. The check in and check out staff are friendly.

Valerie

10.0

/ 10

The view from the balcony of the bridge was lovely and the room was very warm.

christal

10.0

/ 10

Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.

In the Area

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Calle Colon, 1, Alcoy, Alicante, Comunitat Valenciana, Spain, 3802

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Sercotel Ciutat d'Alcoi is located in area / city Alcoy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Sercotel Ciutat d'Alcoi

Calle Colon, 1, Alcoy, Alicante, Comunitat Valenciana, Spain, 3802

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Location
Hotel Sercotel Ciutat d'Alcoi is located in area / city Alcoy.

About Hotel Sercotel Ciutat d'Alcoi

From business event to corporate gathering, Hotel Sercotel Ciutat d'Alcoi provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hotel Sercotel Ciutat d'Alcoi welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Sercotel Ciutat d'Alcoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Sercotel Ciutat d'Alcoi.

All facilities in Hotel Sercotel Ciutat d'Alcoi

Bar, Cafe and Lounge

Fitness Center

Functional Hall

Common Space

Lobby

Things to Do

TV lounge
Health club
Library

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Parking

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference center
Conference rooms
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Sercotel Ciutat d'Alcoi

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Sercotel Ciutat d'Alcoi	84
Another facilities in Hotel Sercotel Ciutat d'Alcoi	TV lounge, Health club, Library, Breakfast, Free WiFi

Frequently asked question in Hotel Sercotel Ciutat d'Alcoi

What are available facilities at Hotel Sercotel Ciutat d'Alcoi?

There are top facilites at Hotel Sercotel Ciutat d'Alcoi such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Sercotel Ciutat d'Alcoi?

The standard check-in time at Hotel Sercotel Ciutat d'Alcoi is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Sercotel Ciutat d'Alcoi provide breakfast?

Yes, Hotel Sercotel Ciutat d'Alcoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Sercotel Ciutat d'Alcoi

Hotel Sercotel Ciutat d'Alcoi has a 4.0-star rating.

How many rooms are available at Hotel Sercotel Ciutat d'Alcoi

Hotel Sercotel Ciutat d'Alcoi has 84.

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More Reviews from Other Guests in Hotel Sercotel Ciutat d'Alcoi

Overall Ratings & Reviews Hotel Sercotel Ciutat d'Alcoi

Other sources (303)

9.0

Exceptional

From 303 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Hotel Sercotel Ciutat d'Alcoi

Number of reviews per page

Top reviews

Natasha

Friends and Family Family

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

On arrival at 11pm they couldn’t find my booking and it transpired that my room had been given to someone else. fortunately they did have another room available which was a suite. I decided rather than move rooms the following day to the one that I had booked I would pay the extra to stay. They didn’t charge me first night. breakfast was okay quite a few choices. Location is quite convenient for The Centro Commercial, Staff were super helpful.

Natasha

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Stayed for 3 nights in May. The hotel is very central in Alcoy. The room is clean and the bed is comfortable. The check in and check out staff are friendly.

Hector

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Excellent staff and costumer service

Peter

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was a spotless business-oriented establishment on a side street in an unremarkable small city. Check in was quick and efficient. I requested and got a room with a spectacular view of the canyon from the back of the hotel. The wi-fi worked very well. Breakfast buffet was good if not spectacular. Little chocolate drops near the fresh fruit made a great cup of hot chocolate--skip the packets of overly sugared mix near the coffee machines. The biggest problem was the shower, where in an instant the water temperature veered from perfect to ice cold, then to boiling hot, then back and forth again..

Arnaldo

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Everything is perfect.

Valerie

Friends and Family Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

The view from the balcony of the bridge was lovely and the room was very warm.

Verified traveler

with Partner

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Really lovely hotel.

Stacey

Leisure Family

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The rooms had nice toiletries in them but overall were basic. No kettle in the room which would have been nice and most photos show a kettle available. The hotel bar closes early leaving guests no opportunity to get a drink. The double bed had a broke foot and despite informing staff this was not fixed during the stay.

Dean

with Partner

8.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Nice room, very clean. Comfortable bed and great shower. Breakfast was excellent. Curtains need to close more snugly to block out light from the street.

Andrew

with Partner

8.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff

christal

Leisure

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.

CHRISTAL

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Very friendly staff and helpful

Ricardo M

Friends and Family with Friends

10.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau

Elias

Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Very nice place to stay

Charbel

Leisure Family

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Excellent

Jose

Leisure Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Great service

Hardeep

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

around the area.

Stacey

Leisure with Partner

8.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!

David

Leisure

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Lovely staff And very local to the amenities I was visiting

Sergio Jose Brito

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Good

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.