Iberostar Selection Albufera Park - All Inclusive

Others
9.0
/10
Exceptional
315 reviews

What Guests Say About Their Stay

Faye Carasco

10.0
/ 10
The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.

Rachel

10.0
/ 10
Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.

sam

10.0
/ 10
Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.
In the Area
See Map
Avda. Playa de Muro, s/n, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Iberostar Selection Albufera Park - All Inclusive is a good choice when you are visiting Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Iberostar Selection Albufera Park - All Inclusive

Avda. Playa de Muro, s/n, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458
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Discover More About Iberostar Selection Albufera Park - All Inclusive

General


Near Playa de Muro

Location


Located in Muro, Iberostar Selection Albufera Park - All Inclusive is a 1-minute drive from Playa de Muro and 7 minutes from Playa de Can Picafort. This all-inclusive property is 3.1 mi (5 km) from Alcúdia Beach and 4.3 mi (7 km) from Hidropark.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Muro - 0.3 km / 0.2 mi
Es Comú - 0.4 km / 0.2 mi
Albufera Natural Park - 2.9 km / 1.8 mi
Playa de Can Picafort - 3 km / 1.9 mi
Platja dels Francesos - 3.7 km / 2.3 mi
Finca Pública de Son Real - 4.8 km / 3 mi
Es Figueral de Son Real - 4.8 km / 3 mi
Alcúdia Beach - 5 km / 3.1 mi
Cova de Sant Martí - 5.8 km / 3.6 mi
Na Patana - 5.9 km / 3.7 mi
Playa de Son Bauló - 6 km / 3.7 mi
Karting Can Picafort - 6.1 km / 3.8 mi
Hidropark - 7 km / 4.3 mi
Roman Remains of Pollentia - 7.5 km / 4.7 mi
Alcúdia Port - 7.6 km / 4.7 mi

The preferred airport for Iberostar Selection Albufera Park - All Inclusive is Palma de Mallorca Airport (PMI) - 66.3 km / 41.2 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, an indoor pool, and a seasonal outdoor pool. This property also features complimentary wireless internet access, concierge services, and supervised childcare.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Enjoy international cuisine at Buffet Terral, one of the property's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

Rooms


Make yourself at home in one of the 250 individually decorated guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

All facilities in Iberostar Selection Albufera Park - All Inclusive

Bar, Cafe and Lounge Iberostar Selection Albufera Park - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Iberostar Selection Albufera Park - All Inclusive
Swimming Pool
Entertainment Facility Iberostar Selection Albufera Park - All Inclusive
Entertainment Facility
Fitness Center Iberostar Selection Albufera Park - All Inclusive
Fitness Center
Common Space Iberostar Selection Albufera Park - All Inclusive
Common Space

Things to Do

  • Waterpark
  • Indoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Outdoor pool
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Banquet
  • Terrace

Sports and Recreations

  • Volleyball
  • Billiard
  • Trampolines
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Vegetarian meal
  • Snack bar

Transportation

  • Bicycle storage
  • Bicycle rental

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom

Public Facilities

  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Iberostar Selection Albufera Park - All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Pets are allowed in the Family Room only. Guests must contact the property at least 10 days in advance to make arrangements for pets.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Iberostar Selection Albufera Park - All Inclusive
250
Number of floors in Iberostar Selection Albufera Park - All Inclusive
3
Another facilities in Iberostar Selection Albufera Park - All Inclusive
Waterpark, Indoor pool, Outdoor facilities, Spa, Garden

Frequently asked question in Iberostar Selection Albufera Park - All Inclusive

What are available facilities at Iberostar Selection Albufera Park - All Inclusive?
There are top facilites at Iberostar Selection Albufera Park - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Iberostar Selection Albufera Park - All Inclusive?
The standard check-in time at Iberostar Selection Albufera Park - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Iberostar Selection Albufera Park - All Inclusive
Iberostar Selection Albufera Park - All Inclusive has a 4.0-star rating.
How many floors does Iberostar Selection Albufera Park - All Inclusive have?
Iberostar Selection Albufera Park - All Inclusive has 3.
How many rooms are available at Iberostar Selection Albufera Park - All Inclusive
Iberostar Selection Albufera Park - All Inclusive has 250.
See All

More Reviews from Other Guests in Iberostar Selection Albufera Park - All Inclusive

9.0
Exceptional
From 315 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Selection Albufera Park - All Inclusive

Number of reviews per page
20
40
Top reviews
Faye Carasco
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.
Read More
Daniel Hector
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

La limpieza excelente y la vista de la playa increíble.
Krzysztof
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Hotel is superb. Family and children focused. Food is 5-star.
Ariel
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.
Read More
Rachel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.
Read More
sam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.
Jeffrey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great facilities, fantastic food and a friendly staff.
Charlotte
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.
Read More
maged
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers
Petra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Eldar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Charlotte
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Read More
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Amazing! Food was great and such a great place for kids! Will def return.
Afschineh
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Great if traveling with kids.
Bobak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Read More
Ayesha
icon-Leisure
Leisure
2.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Absolutely great Family Resort.
Jason
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

The property itself was very good although some of the fixtures etc. in the room were broken/old and worn. This was not an issue considering how little money must have been coming in due to Covid/travel restrictions. It was always kept very clean and the staff were very welcoming and helpful
Carlos Eduardo Palacio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Note that this review is for Iberostar Alcudia Park as we were relocated to that resort due to early closure of the Iberostar Albufera Park
Number of reviews per page
20
40

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Exterior 4 Iberostar Selection Albufera Park - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 315 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Selection Albufera Park - All Inclusive

Number of reviews per page
20
40
Top reviews
Faye Carasco
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.
Read More
Daniel Hector
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

La limpieza excelente y la vista de la playa increíble.
Krzysztof
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Hotel is superb. Family and children focused. Food is 5-star.
Ariel
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.
Read More
Rachel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.
Read More
sam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.
Jeffrey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great facilities, fantastic food and a friendly staff.
Charlotte
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.
Read More
maged
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers
Petra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Eldar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Charlotte
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Read More
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Amazing! Food was great and such a great place for kids! Will def return.
Afschineh
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Great if traveling with kids.
Bobak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Read More
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Read More
Ayesha
icon-Leisure
Leisure
2.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Absolutely great Family Resort.
Jason
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

The property itself was very good although some of the fixtures etc. in the room were broken/old and worn. This was not an issue considering how little money must have been coming in due to Covid/travel restrictions. It was always kept very clean and the staff were very welcoming and helpful
Carlos Eduardo Palacio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Note that this review is for Iberostar Alcudia Park as we were relocated to that resort due to early closure of the Iberostar Albufera Park
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