Insotel Punta Prima Prestige Suites & Spa

Apartments
8.8
/10
Very Good
86 reviews

What Guests Say About Their Stay

Simon
10.0
/ 10
Wonderful resort, quiet, plenty of pools for the kids to explore and even a small waterpark on site. Amazing location to beach and a good choice of restaurants. Good evening entertainment too.
Christopher
10.0
/ 10
Beautiful location and lovely hotel. Staff very welcoming and always willing to help. Nice little area just off the complex with nice restaurants. Evening entertainment was fab. Highly recommend.
Daniel
10.0
/ 10
Very peaceful and quiet on the prestige side. Main beach was a 5 min walk from hotel and was beautiful
In the Area
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C/ Mitjera, s/nº, Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Insotel Punta Prima Prestige Suites & Spa is a good choice when you are visiting Sant Lluís. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Insotel Punta Prima Prestige Suites & Spa

C/ Mitjera, s/nº, Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713
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Discover More About Insotel Punta Prima Prestige Suites & Spa

Location


Staying at Insotel Punta Prima Prestige Suites & Spa is a good choice when you are visiting Sant Lluís.

About Insotel Punta Prima Prestige Suites & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Insotel Punta Prima Prestige Suites & Spa exclusively for you.

Insotel Punta Prima Prestige Suites & Spa is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Insotel Punta Prima Prestige Suites & Spa.

All facilities in Insotel Punta Prima Prestige Suites & Spa

Others Insotel Punta Prima Prestige Suites & Spa
Others

Things to Do

  • Shops
  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Outdoor pool
  • Sauna

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference room
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Children pool

Kids and Pets

  • Supervised childcare

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Tennis court

Accommodation Policy & General Information in Insotel Punta Prima Prestige Suites & Spa

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The private pool in the Prestige Suite Private Pool room type is open from 9 AM to 7 PM.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Insotel Punta Prima Prestige Suites & Spa
52
Number of floors in Insotel Punta Prima Prestige Suites & Spa
2
Another facilities in Insotel Punta Prima Prestige Suites & Spa
Shops, Indoor pool, Spa, Health club, Garden

Frequently asked question in Insotel Punta Prima Prestige Suites & Spa

What are available facilities at Insotel Punta Prima Prestige Suites & Spa?
There are top facilites at Insotel Punta Prima Prestige Suites & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Insotel Punta Prima Prestige Suites & Spa?
The standard check-in time at Insotel Punta Prima Prestige Suites & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Insotel Punta Prima Prestige Suites & Spa provide breakfast?
Yes, Insotel Punta Prima Prestige Suites & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Insotel Punta Prima Prestige Suites & Spa
Insotel Punta Prima Prestige Suites & Spa has a 5.0-star rating.
How many floors does Insotel Punta Prima Prestige Suites & Spa have?
Insotel Punta Prima Prestige Suites & Spa has 2.
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More Reviews from Other Guests in Insotel Punta Prima Prestige Suites & Spa

8.8
Very Good
From 86 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Insotel Punta Prima Prestige Suites & Spa

Number of reviews per page
20
40
Top reviews
Carlyn
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fantastic family holiday here at the Suites in August 2025. The rooms were immaculate and v well cleaned on a daily basis. Spacious and practical and well located for the town. Plenty of things to do at the hotel and the splash zone and water parks were real hits. All v well kept. The pools were all brilliant and unique in character and the beach tools v luxurious. The entertainers work hard and the singing shows and daytime entertainment programme is good, esp the pool party. Some shows are dated (ABBA tribute and Michael Jackson show even though the dancing is great) and some of fitness classes are too basic (even though the instructors are great they). Breakfast is fine - great selection esp pancakes but the coffee and service of drinks needs to improve. It’s a beautiful, peaceful, family orientated resort but with plenty to do. Great markets on Wednesdays and Sundays and good quality supermarkets. Some of the restaurants are a big hit and miss but we really liked Aire on the beach. It’s a great beach with shallow warm warmers. Worth hiring a car and exploring the island but also enough to do to stay in Punta Prima.
Read More
Simon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful resort, quiet, plenty of pools for the kids to explore and even a small waterpark on site. Amazing location to beach and a good choice of restaurants. Good evening entertainment too.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location and lovely hotel. Staff very welcoming and always willing to help. Nice little area just off the complex with nice restaurants. Evening entertainment was fab. Highly recommend.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very peaceful and quiet on the prestige side. Main beach was a 5 min walk from hotel and was beautiful
Flora
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall great place to stay when travelling with little ones. Loved the selection of pools.
Adriana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before
Roberto
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

nice area great pools
Thomas
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We had a wonderful holiday
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

REVIEWING INSOTEL PUNTA PRIMA PRESTIGE SUITES AND SPA - Much more prestige than 'Insotel Punta Prima resort'. This is a small area of the hotel. Prestige members are able to use the resort facilities but the resort customers are not able to use the prestige facilities. - Nothing too much trouble for the staff team - A bar/live music for entertainment but you are able to go over to the main resort and enjoy the entertainment there including Mini Disco nightly - The rooms are newly refurbished and gorgeous! Large bathroom plus shower room. Living area, dining, kitchenette inc microwave. - Gorgeous surroundings, sea view, well kept - Could get sunbeds around the Prestige suites pool at any time during May half-term - a bonus and well worth the extra money
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BASILIO
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Very good for rest.
SOON HAN
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Staffs have to improve their English
Karen
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Lovely comfortable accommodation not far from the airport. We liked the small kitchen in our room and 2 bathrooms - especially the shower with jets. Good facilities and close to local shops. The capital a short 20 minute bus ride. Best for families as we wanted a quiet break but despite being outside school holidays it wasn't as relaxing as we'd hoped. Marvellous breakfast but the house red wine in the Prestige Bar was awful!
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Junko
icon-Leisure
Leisure
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

A view of the sea and the lighthouse from my room is lovely. The hotel staff is very friendly and attentive. 👍
sue
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

We had a fantastic time at the Insotel Prestige Suites & would definitely recommend them
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

The estate itself is nice but not a 5 star resort. We stayed in prestige: lovely grounds, with a view down a well gardened hill to the sea and lighthouse. Very green and pleasant villas. The rooms were spacious. They seemed old though and the worn paintwork suggested they have been rather neglected. We weren’t impressed by the general management and this is certainly not a 5 star grade hotel as it purports. On check in were we’re not offered any water, there was no one to take our luggage, we’re we’re not given any information about anything to help us orient ourselves (what time was breakfast, where it was, about the pool, the gym, etc, nothing at all). After hauling as a family with a toddler all our luggage in the heat it turned out the air con wasn’t working and the safe was closed. We called reception but it took hours for an engineer to come and who couldn’t speak English. He told us just to keep the windows closed and wouldn’t explain what the issue was with the controls. When I called back to reception got more help the man seemed at a loss to know how to help and maddeningly just said “keep trying”. One boiling night later we managed to get another engineer who admitted the aircon was broken but would be fixed that day. It wasn’t and we relied on fans the whole time. No one followed up on our repeated calls and complaints. Breakfast was fine. No concierge. Reception staff poorly trained. This is not 5 stars. Had I paid 4 star sums I would not have minded so much.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Super property with really helpful staff. We stayed in accommodation with rooftop hot tub and it was incredible - definitely worth the money.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

This hotel is not a 5 star hotel. It’s very dated and is 3 star at best. Food is poor. Staff very unhelpful
Verified traveler
4.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

To expensive in relation to what you get. Felt more like a 3 star hotel. Quite old, outdated and worn out. Part of Tui’s charter offering.
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Brilliant time for the family. Food was really lovely.
Verified traveler
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very old property. Staff were from Friendly and helpful but food average, property really dated and not five stars in anyway.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Insotel Punta Prima Prestige Suites & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 86 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Insotel Punta Prima Prestige Suites & Spa

Number of reviews per page
20
40
Top reviews
Carlyn
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fantastic family holiday here at the Suites in August 2025. The rooms were immaculate and v well cleaned on a daily basis. Spacious and practical and well located for the town. Plenty of things to do at the hotel and the splash zone and water parks were real hits. All v well kept. The pools were all brilliant and unique in character and the beach tools v luxurious. The entertainers work hard and the singing shows and daytime entertainment programme is good, esp the pool party. Some shows are dated (ABBA tribute and Michael Jackson show even though the dancing is great) and some of fitness classes are too basic (even though the instructors are great they). Breakfast is fine - great selection esp pancakes but the coffee and service of drinks needs to improve. It’s a beautiful, peaceful, family orientated resort but with plenty to do. Great markets on Wednesdays and Sundays and good quality supermarkets. Some of the restaurants are a big hit and miss but we really liked Aire on the beach. It’s a great beach with shallow warm warmers. Worth hiring a car and exploring the island but also enough to do to stay in Punta Prima.
Read More
Simon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful resort, quiet, plenty of pools for the kids to explore and even a small waterpark on site. Amazing location to beach and a good choice of restaurants. Good evening entertainment too.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location and lovely hotel. Staff very welcoming and always willing to help. Nice little area just off the complex with nice restaurants. Evening entertainment was fab. Highly recommend.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very peaceful and quiet on the prestige side. Main beach was a 5 min walk from hotel and was beautiful
Flora
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall great place to stay when travelling with little ones. Loved the selection of pools.
Adriana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before
Roberto
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

nice area great pools
Thomas
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We had a wonderful holiday
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

REVIEWING INSOTEL PUNTA PRIMA PRESTIGE SUITES AND SPA - Much more prestige than 'Insotel Punta Prima resort'. This is a small area of the hotel. Prestige members are able to use the resort facilities but the resort customers are not able to use the prestige facilities. - Nothing too much trouble for the staff team - A bar/live music for entertainment but you are able to go over to the main resort and enjoy the entertainment there including Mini Disco nightly - The rooms are newly refurbished and gorgeous! Large bathroom plus shower room. Living area, dining, kitchenette inc microwave. - Gorgeous surroundings, sea view, well kept - Could get sunbeds around the Prestige suites pool at any time during May half-term - a bonus and well worth the extra money
Read More
BASILIO
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Very good for rest.
SOON HAN
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Staffs have to improve their English
Karen
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Lovely comfortable accommodation not far from the airport. We liked the small kitchen in our room and 2 bathrooms - especially the shower with jets. Good facilities and close to local shops. The capital a short 20 minute bus ride. Best for families as we wanted a quiet break but despite being outside school holidays it wasn't as relaxing as we'd hoped. Marvellous breakfast but the house red wine in the Prestige Bar was awful!
Read More
Junko
icon-Leisure
Leisure
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

A view of the sea and the lighthouse from my room is lovely. The hotel staff is very friendly and attentive. 👍
sue
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

We had a fantastic time at the Insotel Prestige Suites & would definitely recommend them
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

The estate itself is nice but not a 5 star resort. We stayed in prestige: lovely grounds, with a view down a well gardened hill to the sea and lighthouse. Very green and pleasant villas. The rooms were spacious. They seemed old though and the worn paintwork suggested they have been rather neglected. We weren’t impressed by the general management and this is certainly not a 5 star grade hotel as it purports. On check in were we’re not offered any water, there was no one to take our luggage, we’re we’re not given any information about anything to help us orient ourselves (what time was breakfast, where it was, about the pool, the gym, etc, nothing at all). After hauling as a family with a toddler all our luggage in the heat it turned out the air con wasn’t working and the safe was closed. We called reception but it took hours for an engineer to come and who couldn’t speak English. He told us just to keep the windows closed and wouldn’t explain what the issue was with the controls. When I called back to reception got more help the man seemed at a loss to know how to help and maddeningly just said “keep trying”. One boiling night later we managed to get another engineer who admitted the aircon was broken but would be fixed that day. It wasn’t and we relied on fans the whole time. No one followed up on our repeated calls and complaints. Breakfast was fine. No concierge. Reception staff poorly trained. This is not 5 stars. Had I paid 4 star sums I would not have minded so much.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Super property with really helpful staff. We stayed in accommodation with rooftop hot tub and it was incredible - definitely worth the money.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

This hotel is not a 5 star hotel. It’s very dated and is 3 star at best. Food is poor. Staff very unhelpful
Verified traveler
4.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

To expensive in relation to what you get. Felt more like a 3 star hotel. Quite old, outdated and worn out. Part of Tui’s charter offering.
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Brilliant time for the family. Food was really lovely.
Verified traveler
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very old property. Staff were from Friendly and helpful but food average, property really dated and not five stars in anyway.
Number of reviews per page
20
40