Mandarin Oriental Ritz, Madrid

Hotels
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9.8
/10
Exceptional
158 reviews

What Guests Say About Their Stay

Martha

10.0
/ 10
Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!

Susan

10.0
/ 10
One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!

Ariane

10.0
/ 10
Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
In the Area
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Plaza de la Lealtad 5, Madrid, Community of Madrid, Spain, 28014

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental Ritz, Madrid is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad 5, Madrid, Community of Madrid, Spain, 28014
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Lobby Mandarin Oriental Ritz, Madrid
Lobby 2 Mandarin Oriental Ritz, Madrid

Discover More About Mandarin Oriental Ritz, Madrid

Location


Mandarin Oriental Ritz, Madrid is a hotel is located at Madrid.

About Mandarin Oriental Ritz, Madrid

From business event to corporate gathering, Mandarin Oriental Ritz, Madrid provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Mandarin Oriental Ritz, Madrid welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Mandarin Oriental Ritz, Madrid is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Ritz, Madrid provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Ritz, Madrid, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Are you a shopaholic? Staying at Mandarin Oriental Ritz, Madrid will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mandarin Oriental Ritz, Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Ritz, Madrid.

All facilities in Mandarin Oriental Ritz, Madrid

Bar, Cafe and Lounge Mandarin Oriental Ritz, Madrid
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Ritz, Madrid
Swimming Pool
Entertainment Facility Mandarin Oriental Ritz, Madrid
Entertainment Facility
Fitness Center Mandarin Oriental Ritz, Madrid
Fitness Center
Functional Hall Mandarin Oriental Ritz, Madrid
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Steam room

General

  • Smoking area
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Safety deposit box

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Transportation

  • Limo or town car service
  • Bicycle rental
  • Valet parking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Food and Drinks

  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental Ritz, Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Ritz, Madrid
153
Number of floors in Mandarin Oriental Ritz, Madrid
6
Another facilities in Mandarin Oriental Ritz, Madrid
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Mandarin Oriental Ritz, Madrid

What are available facilities at Mandarin Oriental Ritz, Madrid?
There are top facilites at Mandarin Oriental Ritz, Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Ritz, Madrid?
The standard check-in time at Mandarin Oriental Ritz, Madrid is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Ritz, Madrid provide breakfast?
Yes, Mandarin Oriental Ritz, Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental Ritz, Madrid
Mandarin Oriental Ritz, Madrid has a 5.0-star rating.
How many floors does Mandarin Oriental Ritz, Madrid have?
Mandarin Oriental Ritz, Madrid has 6.
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More Reviews from Other Guests in Mandarin Oriental Ritz, Madrid

9.8
Exceptional
From 158 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental Ritz, Madrid

Number of reviews per page
20
40
Top reviews
Chadley
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very busy. Not like years past. Personal experience has faded. More impersonal and hurried than past experiences there. Staff is ok but not super friendly. A little rushed.
Tacyana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff
Mladen
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

.
William James
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful
EMILIO
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

EL MEJOR HOTEL DE MADRID!!!!
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

First Class
Martha
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
jason
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Amazing
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
CESAR
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Truly a magical place, from the staff to the food. Can’t wait to go back.
Ariane
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Martha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
David
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Brian
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Excellent property
george
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Amazing hotel.Must experience
Ashley Michelle
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Read More
ERNESTO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very good
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Beautiful location and outdoor space lovely
Leith
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Poor hotel
Jonathan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

👍
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Mandarin Oriental Ritz, Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 158 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental Ritz, Madrid

Number of reviews per page
20
40
Top reviews
Chadley
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very busy. Not like years past. Personal experience has faded. More impersonal and hurried than past experiences there. Staff is ok but not super friendly. A little rushed.
Tacyana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff
Mladen
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

.
William James
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful
EMILIO
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

EL MEJOR HOTEL DE MADRID!!!!
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

First Class
Martha
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
jason
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Amazing
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
CESAR
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Truly a magical place, from the staff to the food. Can’t wait to go back.
Ariane
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Martha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
David
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Brian
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Excellent property
george
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Amazing hotel.Must experience
Ashley Michelle
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Read More
ERNESTO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very good
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Beautiful location and outdoor space lovely
Leith
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Poor hotel
Jonathan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

👍
Number of reviews per page
20
40