Ona Marbella Inn

Very good!

All the staff were very friendly and helpful. Great location.

I enjoyed my stay. The room was basic and clean. It had everything I needed though. The gentleman on the desk was very helpful with me, thanks. It’s in a good location. There are shops nearby. It’s not too far to walk to the beach either. I would definitely stay again.

Booked through Expedia, despite checking Hotel website which clearly says in their FAQ's that the pool opens from 1st March, it was not open. This was a huge dissapointment, we weren't even allowed to sit round the pool to enjoy the sunshine and views. This was a big reason for coming to the Costa Del Sol! Reception staff very friendly and helpful, everything else we were very happy with.

Overall good, would book again, but some staff better than others, check in rather slow, considering I did it online, plus had two people come just at the same time. Need more staff. Cleaning staff did clean the room daily, but kept leaving two towels, when it's 3 of us. Sofa bed was set up, so it was good. Too much renovation going on, you need to send an email if you do any renovation to let guests know. The pool is closed for the season, tried to go up to see the view, which is a shame. Left our bags, but toilet out of order, out flight was in the evening, did not let us use the toilet and said there is only one in the cafeteria, eventually let us use it, that was the worst part. Most staff good, but some worse than others.

Big room

Fairly average experience, staff were ok - didn’t really go above and beyond like you’d usually find at a hotel. All rooms are single beds, if you go for double like we did, all they do is push them together leaving you with an annoying gap p- they refused to do anything else to help. Don’t go for breakfast - it’s not worth it in my opinion. Room was cleaned daily and in nice condition. Parking is not included for free - €20 a day which is very expensive- street parking isn’t even this much. I found this to be very misleading. Wouldn’t return.

Fgyhi

Rude staff, terrible check in. Want to charge you $25 for early check in

Convenient location.

Hotel clean, staff welcoming and helpful. Close to large supermarket. 10 minutes walk to the beach. Stayed here around 8 times, and hope to keep going back each year

Enjoyable stay at this lovely hotel

I originally booked one night, but the hotel was so comfortable and I enjoyed walking along the boardwalks in Marbella so much that I ended up staying 4 nights. I am looking forward to my stay next year Great location.

Servicio profesional y ambiente confortable.

Good location and room cleaned each day If I could have got the bed in my suitcase and sneaked it past reception..I'd have brought it home with me

Overall we had a very nice stay except for one inconvenience which I would like to mention. Our room and the adjacent room had a common door and on the last day of our stay the occupant in the adjacent room was very loud on his phone which caused lot of discomfort for us when we were about to go to bed. I suggest the staff could tell people about the common door and advice them not to be very loud.

Great location, clean, friendly staff and nice breakfast, will definitely be back

Lovely clean hotel within 5 minute walk of Marbella harbour.

We liked the check in and check out process and the service from staff. We didn't like that they don't accept American Express and the unexpected fees for parking, security box and towels for pool.

Passable